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5 St George's House, 23 Castlegate, York, YO1 9RN – Show map
Excellent location — rated 9.7/10! (score from 18 reviews)
Rated by guests after their stay at Apartment 5 in York.
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18 verified reviews
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Apartment 5 in York's staff speak: English
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Free! Free public parking is possible at a location nearby (reservation is not possible).
Family rooms, Heating, Non-smoking throughout
15:00 - 18:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 18 reviews
Value for money
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We loved the location of this apartment, really central to the shopping area of York and very close to the theatre we visited. The apartments were very clean and tidy. The decor was pleasant throughout the apartment.
There were no small side plates available in the kitchen. The apartment itself was too warm, the windows were steamed up! The curtains in the bedroom weren't lined, this meant a lot of light came through into the bedroom at night through to the morning, this made it quite difficult to sleep! Only 2 small mirrors for 4 girls to get ready. The bathroom door lock kept sticking, we all had a turn at being locked in there! The bedroom door was the same. The outside door into the apartment was a nightmare to open too, apparently there's a 'knack' to it but we spent a lot of time stood in the rain trying to get indoors!! The water pressure was weak, just a trickle in the kitchen for cold water. The apartment could do with a clock on the wall, we had to keep checking our phones. We had an unexpected loud early morning knock on the apartment door at around 8am by a lady in her dressing gown, she knocked on several doors before going back into her own apartment. We have no idea what this was about, it frightened the life out of us!
Location is excellent. The flat was basic but comfortable.
£25 for holding the luggage we felt was excessive and made alternative arrangements on our departure day to avoid a further £25. Lack of full length mirror when getting ready for going out to the races. The Betty's welcome pack was a lovely idea but we still had to go out for milk which was a shame.
Apartment very clean handy to everything. Had all the mod cons. Very clean
Breakage fee of $200 pre charged. Made us feel uncomfortable about using anything like stove and dishwasher. Can't get in before 3pm.
We thoroughly enjoyed our stay in this apartment. Although located within the city walls, it was very quiet at night and very comfortable.
Perhaps could have done with a few more plates and cutlery.
The dominoes were too big for the table! Everything else was brilliant!
The location was excellent and close to everything by walking
Squeeky floorboards and the curtains in bedroom need to be thicker as its to light in the room
Great location, perfect for going out but with all the facilities to have a comfy night in if you wanted.
Only one small thing. There was no full length mirror which was a bit of a pain with 4 ladies trying to get ready.
Location was perfect and a lovely staff
Room had a stale smoky smell
The location was gret for seeing York, everything was within no more than 10min walk away.Great appartment to stay, reguardless of location.
Not eneough crockery and utensils. OK for 2 people but had to put dishwasher on every day sometimes twice. Needed footstalls to make it more comfortable. Very noisy most mornings(5.30 - 6am) with cleaners, builders or people tending flowers dragging lladders about, not good if you want to lie in.
Location very central. Apartment in a secure building. Lots of extras. High end appliances. Very spacious & comfortable.
The only slight issue was that there was no car park. You can park & unload outside the apartment for a few minutes but have to leave your car on a side street approx 8-10 minute walk away, which isn't ideal in the rain. As the apartment is centrally located, it is only an issue if you want to visit places further afield.
- Location and cleanliness of room very nice. - Betty's tea/cake bag
- The parking was absolutely useless. It's about a ten min walk away from the apartment which is very difficult with bags. - The check in/out times seem to be based around what the owners of the apartment are doing. - The room is very overpriced considering you can't check in until 2/3pm and check out is at 10am. -The manager who let us into the room was very helpful and friendly, however speaking to the other owner was rather disappointing. Poor organisation on his part and poor communication. - Not very good value for money considering the amount of time you are actually allowed in the room. - Heating left on and was unable to switch it off and unable to open windows. - Second pull out bed is not a double either!
Central location Well equipped flat
Fantastic location. Very good facilities in the apartment.
Foldaway bed a bit small for a 10 year old and 12 year old to share.
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