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5 Sussex Place, Westminster, London, W2 2SX, United Kingdom – Show map
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425 verified reviews
They speak your language!
Apartments Inn London Lancaster Gate's staff speak: Russian, Portuguese, Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
Russian, Portuguese, Spanish, English
14:00 - 00:00 hours
03:00 - 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 422 reviews
Value for money
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Proximity to Paddington Impressive building Smooth check-in process (no need to wait for a key or use a reception)
Stairs up to top (fourth floor), hard to negotiate with luggage (narrow and long!).
For the price the apartment was very spacious and in an area where transport was convenient and it was centrally located. Connections to lancaster gate and paddington station made it ideal. The apartment was very spacious and comfortable. It made our stay perfect. I would definitely recommend staying here
Microwave was dirty
Great location Marvellous apartment Tremendous value Helpful staff
10 minutes walk from Oxford street, excellent location!
The bed was comfy, but the sofa bed was terrible. There was no hotel reception, we weren't given any information on how to pay for our stay. On the day of my check out we called the hotel management for hours, there was no one to answer our calls ( since it was a public holiday). Other than that, it was all good!
Everything was good but only slight problem was the wifi had trouble with it apart from that great facilities!
The cleanliness and overall presentation of the room.
Wifi is not working and i called for service he told me so sent stuff but no one come my bed fell like it was not cleaning for century and there are blood on the given towel
Great location, large apartment, excellent value for money. Will stay again!
sheet changed only once a week kitchen utensils are not in good state , knifes broken when you try to use it saucepans in bad state
location size cleanliness
no lift although im on 2nd floor. not easy to carry or drag my luggage. especially by the narrow spiraling stairs. didn't want to stay on ground floor as it is next to the pavement. second nite, I was awaken at 12am by loud noises from other room. perhaps they open the window and hence I could hear their laughters for two hours...shld have someone telling them to keep it down at nite... heater in the dining room (where the sofa bed is) not working. it is very cold at nite. wifi in my room should be encrypted (room 6). it is open access currently. stove is not working
The apartment was contempary and very clean. The facilities were great and had a beautiful location. I'd definatly recommend this place to anyone going to London and also to family and friends. Paddington station was only about a mile away so it was very easy for commuting. Me and the mrs had a great weekend and would go back there any time.
Good price for central london. Booked only one hour before arrival... very convenient. Apartment was really clean and plenty of space for 2 people. Less than 5 mins to paddington tube. Will definitely return
Only little problem was we did not have any cold water in the kitchen tap to drink .... it was hot the whole day.
Location Kitchen facilities Bathroom clean
Could have been a bit cleaner and could do with a lick of paint and a tidy up. Paint work missing, wallpaper missing etc....
There is no lift and no reception i mean self check in
I loved the location, 2mins from Paddington station. Ideal to get to Winter Wonderland. Great communication with owner beforehand, all keycodes given. Comfy beds. Brand new bathroom. We would definitely revisit these apartments.
Thin walls & floors. I heard guests coming & going up to 4am, girls laughing upstairs at 2am but quietened down quickly.
This apartment is very good in terms of location and praise easy check in and check out I highly recommended
Nothing found unsatisfactory
The location was superb, room was cozy and comfortable.
The beds were unfortunately uncomfortable.
Lovely apartment will return here
Superb location, nice clean apt, value for money, definitely return.
Location size of apartment
no elveter I was at 4th floor (roof floor) flat #12
Clean Facilities in general Good location
Apartment on third floor and no lift available. I booked this apartment as a treat for my parents. They found getting up the stairs difficult, and the option of a lift wasn't available. In addition, the sofa bed was used and was not comfortable. Moreover, the person who slept in it could not sleep all night secondary to itching probably from bed-bugs!! Very disappointing!!
Location Entry instructions
Quality & Comfort of bed Cleanliness - hairs & broken toothpick on the bed Poor basic provisions in the bathroom & kitchen area Noisy
Tea coffe and sugar were a very nice touch
One of the sofa beds were broken which made it uncomfortable. Luckily we were able to use the one in the other room . The towels were like postage stamps and there wasn't a hand towel.
the place has a lovely modern decoration, all clean, its based in a great location to get around, shops, off licences, restaurants, etc. comfy bed on the one bedroom apartment, modern bathroom, with a great shower whenever the hot water was on...
paying the money my bf paid for this apartment, you expect at least 24/7 hot water...well, that wont happen in this property! had to have a cold shower day one, and then wait day two for the maid to arrive to the property to turn the boiler on!!! also, you can hear every single person in the building, washing machines going on in other flats, walking people, conversations, etc...if you are a light sleeper and you need a good rest...avoid this place kitchen has the essentials, so don't expect be cooking a big dinner there, but lack of kitchen towels or kitchen roll, little things that if you are planning cook in there, add them at the supermarket list before you start ;)
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