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5 Sussex Place, Westminster, London, W2 2SX, United Kingdom – Show map
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427 verified reviews
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Apartments Inn London Lancaster Gate's staff speak: Russian, Portuguese, Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
Russian, Portuguese, Spanish, English
14:00 - 00:00 hours
03:00 - 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 427 reviews
Value for money
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sheet changed only once a week kitchen utensils are not in good state , knifes broken when you try to use it saucepans in bad state
location size cleanliness
no lift although im on 2nd floor. not easy to carry or drag my luggage. especially by the narrow spiraling stairs. didn't want to stay on ground floor as it is next to the pavement. second nite, I was awaken at 12am by loud noises from other room. perhaps they open the window and hence I could hear their laughters for two hours...shld have someone telling them to keep it down at nite... heater in the dining room (where the sofa bed is) not working. it is very cold at nite. wifi in my room should be encrypted (room 6). it is open access currently. stove is not working
The apartment was contempary and very clean. The facilities were great and had a beautiful location. I'd definatly recommend this place to anyone going to London and also to family and friends. Paddington station was only about a mile away so it was very easy for commuting. Me and the mrs had a great weekend and would go back there any time.
Good price for central london. Booked only one hour before arrival... very convenient. Apartment was really clean and plenty of space for 2 people. Less than 5 mins to paddington tube. Will definitely return
Only little problem was we did not have any cold water in the kitchen tap to drink .... it was hot the whole day.
Location Kitchen facilities Bathroom clean
Could have been a bit cleaner and could do with a lick of paint and a tidy up. Paint work missing, wallpaper missing etc....
There is no lift and no reception i mean self check in
I loved the location, 2mins from Paddington station. Ideal to get to Winter Wonderland. Great communication with owner beforehand, all keycodes given. Comfy beds. Brand new bathroom. We would definitely revisit these apartments.
Thin walls & floors. I heard guests coming & going up to 4am, girls laughing upstairs at 2am but quietened down quickly.
This apartment is very good in terms of location and praise easy check in and check out I highly recommended
Nothing found unsatisfactory
The location was superb, room was cozy and comfortable.
The beds were unfortunately uncomfortable.
Lovely apartment will return here
Superb location, nice clean apt, value for money, definitely return.
Location size of apartment
no elveter I was at 4th floor (roof floor) flat #12
Clean Facilities in general Good location
Apartment on third floor and no lift available. I booked this apartment as a treat for my parents. They found getting up the stairs difficult, and the option of a lift wasn't available. In addition, the sofa bed was used and was not comfortable. Moreover, the person who slept in it could not sleep all night secondary to itching probably from bed-bugs!! Very disappointing!!
Location Entry instructions
Quality & Comfort of bed Cleanliness - hairs & broken toothpick on the bed Poor basic provisions in the bathroom & kitchen area Noisy
Tea coffe and sugar were a very nice touch
One of the sofa beds were broken which made it uncomfortable. Luckily we were able to use the one in the other room . The towels were like postage stamps and there wasn't a hand towel.
the place has a lovely modern decoration, all clean, its based in a great location to get around, shops, off licences, restaurants, etc. comfy bed on the one bedroom apartment, modern bathroom, with a great shower whenever the hot water was on...
paying the money my bf paid for this apartment, you expect at least 24/7 hot water...well, that wont happen in this property! had to have a cold shower day one, and then wait day two for the maid to arrive to the property to turn the boiler on!!! also, you can hear every single person in the building, washing machines going on in other flats, walking people, conversations, etc...if you are a light sleeper and you need a good rest...avoid this place kitchen has the essentials, so don't expect be cooking a big dinner there, but lack of kitchen towels or kitchen roll, little things that if you are planning cook in there, add them at the supermarket list before you start ;)
Very nice layout, and nicely furnished and very quiet!
No hot water! Think there was a leak or guttering needed fixing as gushing water all night outside bedroom window Long life milk provided in fridge was a month out of date
The apartment was clean and relatively spacious, compared to a hotel room. Good self catering facilities and a nice bath room. Ideally placed being just a couple of minutes walk to Paddington Station.
A little noisy, you can hear other guests going up and down the stairs. There was no hot water at 9:30 in the morning.
Proximity to Paddington station
Hot water did not work so had to hv a cold shower. Not a good way to start your day.
Nice size given the price. Clean (except the sofa). Good location. First time we've opted for an 'apartment' I think we'll stick with hotels next time...
When you arrive the hall smelt of smoke... Come on guys two people might like more than two pillows! Sofa was heavily stained (not nice!) and a cold shower (that's a big pet hate)!!
location walking distance to paddington
no lift, appartment on basement so quite dark, very noisy due to street .
Location Size of apartment Facilities on offer Cleanliness
Location, very close to the train station. Spacious apartment, more than enough room for the 3 of us. Very well sound proofed, didn't hear any untoward noises at night
High standard of décor and cleanliness. Better than expected, Really good location-near Paddington underground.
An excellent apartment but the inclusion of a bottle opener in the kitchen and tea twoel would help!
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