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5 Sussex Place, London, W2 2SX, United Kingdom – Show map – Subway access
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437 verified reviews
They speak your language!
Apartments Inn London Lancaster Gate's staff speak: Russian, Portuguese, Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
Russian, Portuguese, Spanish, English
14:00 - 00:00 hours
03:00 - 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 437 reviews
Value for money
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Location and good facilities for self catering
Long flight of stairs to top flat ok for me but not the elderly!
Clean, modern furniture, very nice bathroom. Very good location near underground stations and restaurants.
Wifi did not work at all. Some of the kitchen things were not in good shape (like the frying pan).
Apartment tidy and clean. Also well equipped and good location.
Wifi didnt connect at all on any of 3 devices. Bright lights outside building came in through the blinds so woke alot.
The self check in and out was so easy, travelling as a single mum with two little ones I couldn't fault this place, everything you need was in the kitchen (except a tea towel) it was fab!!!
The welcome email sent to me confirming how to check in and out had the WIFI password etc on it, didn't work for me all weekend, only as I was packing back up at end did I read the welcome file properly that was left on the table, to discover the passwords and IP address were different to what I'd been sent.
Close to Paddington station Good kitchen facilities Great apartment - good size for money Easy check in
Free WiFi is really slow and cut in and out Cold apartment - central heating clearly turned on and off at
The staff were extremely helpful and kind. They reply your problems fast with a decent solution. Location is great. Literally 3mins walk from Paddington Station (train, bakerloo line, hammersmith and circle line, district line) and about 7mins walk from Lancater Gate Station (central line).
A pair of dirty socks were found on the kitchen table on the day of arrival. I told the staff that I was a bit concerned about the hygiene and they offered to reclean the apartment in the following day. The apartment has no lifts.....it's such a hard work to drag all your suitcase to the 4th floor.
These apartments are right by Paddington station which is easy to go to from all other tubes! The apartments are self service which is fantastic but you can get hold of the staff if needs be! The room was really nice and I think it was better than staying in a hotel! No disturbances, we came home late and didn't get woken up early, the facilities are good especially the shower. Perfect for a short or long stay!
near with underground..
Apartment very spacious and had more than enough kitchen facilities
Wifi kept cutting off
The ease of self check-in and check-out! Enjoyed the decor of our apartment, everything was very simple and well laid out!
The bed was comfortable however the bed was not attached to anything and had wheels so any movement could cause the bed to slide away from the walls! We found ourselves getting up and repositioning the bed a few times so that could be improved!
Clean and quiet
location with nothing special surrounding
Good location, I had not seen any staff except cleaner "she is nice and helpful". The check in process was easy no waiting all i did was I had received an email with door code for main entrance then I went to the booked apartment , finally there was a black box I clicked the code numbers then I got the key . once you did that I had to fill the form for check in and then I put it inside the black box. Also the apartment was well decorated.
The spare duvet was so dirty The sofa bed as well. There was a fine 150 £ for smoking but someone was smoking the whole day. "I did not complain about that" I have seen a rat in living room. Noise every where from people walking on stairs and people from above apartment or even street especially at the weekend
Excellent location. Very modern clean accommodation. 5 minutes walk to Paddington station. Plenty if good pubs near by. Rooms lovely and warm.
Only two towels, and nothing available in the kitchen to dry your hands or dishes.
The bed....and generally clear
I could not smoke
- Worth the money - Excellent location - Exactly as the pictures - Very clean - Free wifi - Heating available especially with the cold in london
- It is on the ground floor and it was a bit noisy for the person who was sleeping on the sofa. - The sofa is not very comfortable.
Proximity to Paddington Impressive building Smooth check-in process (no need to wait for a key or use a reception)
Stairs up to top (fourth floor), hard to negotiate with luggage (narrow and long!).
For the price the apartment was very spacious and in an area where transport was convenient and it was centrally located. Connections to lancaster gate and paddington station made it ideal. The apartment was very spacious and comfortable. It made our stay perfect. I would definitely recommend staying here
Great location and good price for 3 people sharing. 4 potentially but I'm not sure the sofa bed would cope (see below). Great system for checking in and getting access to the flat. Was generally a nice cost place but previous leak stains took the edge off it being nicer. I'd stay again though.
Flat 5 sofa bed was broken and had been gaffer taped to fix it previously. In fairness after I called a chap came to fix it within 20 mins but it broke again shortly after he left so we fixed it better ourselves the 2nd time. It lasted the night!
Microwave was dirty
Great location Marvellous apartment Tremendous value Helpful staff
10 minutes walk from Oxford street, excellent location!
The bed was comfy, but the sofa bed was terrible. There was no hotel reception, we weren't given any information on how to pay for our stay. On the day of my check out we called the hotel management for hours, there was no one to answer our calls ( since it was a public holiday). Other than that, it was all good!
Everything was good but only slight problem was the wifi had trouble with it apart from that great facilities!
The cleanliness and overall presentation of the room.
Wifi is not working and i called for service he told me so sent stuff but no one come my bed fell like it was not cleaning for century and there are blood on the given towel
Great location, large apartment, excellent value for money. Will stay again!
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