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89 Wilton road, London, SW1V 1DN, United Kingdom – Show map
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829 verified reviews
They speak your language!
Victoria Apartments's staff speak: Russian, Italian, Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
No parking available.
Currency exchange, Tour desk, Concierge service
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
Russian, Italian, Spanish, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 821 reviews
Value for money
Show reviews from:
Not a lot,staff was nice and very help full.
Very nice place and view.. Good value for money!
location, free wifi
if I had a studio rather than a double I had a lucky excape
-The staff was lovely and very helpful. -A complete equipement in the appartement.(oven,microwave,forks,knives,etc..). -The room was big.
-We didn't really have warm water. -The curtain in our room was bad. -Tv didn't work properly. -Heater didn't work properly. -The location wasn't easy to find and we had to walk 20 min and not 5 min from the office to the appartement. -It's really expensive for what it is.
Nothing except the location
Apartment was full with dust and black hair everywhere. We left our flat after arriving at 3pm and when we come back few hours after maintain person was in our flat. No one call me to ask… they just decide to check something. When I call the manager Romina she told me that is normal and argue longtime with me!!!! When I ask to cancel or upgrade, she was shocked and told me that is not valuable reason enough to do it. I’m an Airbnb/Guest house fan and use them every week everywhere in Europe and South Africa for work & leisure … But I never ever had this situation. Horrible, dirty, noisy, disrespectful place!
I didnt like any thing about this apartment
Location is very bad it was too hard after such a long journey to search for the location the phone num given was incorrect we reached the place than got to know that our apartment is some where else no one helped for the location worst service . It took us one and half hr just to search fot our apartment. The apartment was not clean toilet was smelly we stayed there for 4 days but didnt saw any house keeper or cleaning person such a bad experiance . Never suggest this apartment to anyone .even the day we were leaving we left tha keys on thr table and left .
they did not clean the room the next day .
The peace and quiet of the apartment, great value for money - would definitely stay there again + again. Much nicer than all the pretence of a hotel.
The only thing I can recommend is that the cover on the ironing board is replaced because it doesn't stay on but that really is the only thing I can suggest. You can't fault it for the price
Everything we wanted and more! Staff were very kind. Apartments were clean, very comfortable and modern.
Location near Victoria station was great and some nice places to eat nearby. Manager was very professional in dealing with us as we had come off a long haul flight, were very tired and were being offered accommodation far below our usual standards and not what we expected so we were understandably upset. The WiFi was not working, and after reporting this, we were pleasantly surprised to find a new router was in place by the time we returned a couple of hours later.
The quality of the apartment was much lower than we expected. The first place we were offered was very 'backpacker' looking. Second place was a tiny studio, that if the sofa bed was down, there would have been no place for luggage. Finally we were offered a room in a shared apartment that was more suitable. There was plenty of space, but there was little privacy as the vertical blinds on the window were missing in many places. The bathroom and kitchen were more 1 star, albeit very clean.
How many stairs to climb and facilities not good
Good kitchen facilities, good en suite shower.
Property was not as advertised, had a family suite, was run down but comfortable, disappointed didn't get what I signed up for.
The apartment was clean and towels were supplied, building was quiet and seemed secure. Much bigger than we were expecting for a studio apartment.
The map we were given from the office to the apartment took us through some not great areas into what seemed like the middle of nowhere- it would have been much easier to walk to the Tate Britain which was right next door! Although still not a great place to return to in the evenings. They obviously use a very good photographer as the apartment wasn't exactly as expected- I think next time we will pay £10 more for a hotel room.
Great location and cheap for London, clean
Noisy area, uncomfortable bed, basic facilities
no toilet in the room and no information about this on site!! bad locks loud doors old furniture no handle on wardrobe
Great location, though not where I thought when booking online (ended up by pimlico underground station). Good value for the money. I didn't spend much time in the place, as I was out exploring, but the linens were clean and the room was good.
Shared bathroom facilities. It felt more like a hostel than I expected. Other than public transport, there wasn't much within easy walking distance that didn't close early (e.g., pubs closed around 10). I would still recommend.
This is a great location for an apartment, a 5minute walk to Victoria station and very safe area.
Front door didn't lock, shower didn't work, toilet didn't flush, kitchen stove didn't work and washing machine didn't work either. They also scheduled maintenance in our room on our second last day so then made us move rooms which was annoying. Wifi is unreliable and slow.
The apartment was clean with excellent wifi
- we were 6 people but there were 2 double duvets, two of our children slept with no-duvets. When I contact out-of-hour number, he told me to find a solution but at the end he asked me to walk to the main office which 4 minutes walk far to get keys for another apartment to get duvet from. I was just arrived from long distance journey, so I ignored that and give my duvet to my children In the second night, the apartment temperature was very hot to sleep, again I contacted there useless number who told me that he could not do any thing :( There was not shampoo or soap in the shower which by default found in very poor apartments It was miserable
The price, although see above title.
Although not expecting the world due to the price, I would have expected a full window covering, and not the half dismantled blinds that were present.
The bed was very comfortable, but only 2 pillows. It was clean and the location is perfect.
The room did not look anything like the pictures presented. We requested a bath for our room, our request was completely ignored and never even responded to our request. There was an unpleasant guest in the room next to us to keep shouting at us through the door hoovering at 11pm. We did call the company and someone did come and talk to him, but not us at all. This made us not go out our room again till the next morning. The overhead shower did not work at all. The drains gurgled all night
Nothing u fortunately only the location
Where to start door wouldn't open properly room nothing as described and pull down bed nothing like in pictures at all no loo brush no toaster no cleaner tho someone had been in our room and made a mess .. no bin no microwave all as stated in available ..have complained no reply ..
Staff were ok, very friendly and helpful
Got grief from another resident for a problem that had nothing to do with us, causing great distress to my girlfriend
Location! Dats it
WIFI DOES NOT WORK!!!!!!!!!!!!!!!!!
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