Apex Waterloo Place Hotel  

Amazing location right off princes street and 2 minutes walk to the station. Rooms were modern in design and very comfortable. Staff at the hotel were very friendly - try the haggis bon bons at the bar!

Situation within the city, very convenient for the railway station and comfort of the room.

The menu was overpriced, especially breakfast, otherwise no complaints.

The location was very good and old town easily accessible. We were impressed with the gym and spa facilities.

Expense of breakfast. Rooms are quite noisy

Location

The extra price we paid for a 'Superior' room got us a packet of Jelly Beans and a dvd player in the room. Size wise, it was exactly the same as a 'Standard' room.Very dissapointing.

The lady working at the bar was very good and the room itself was outstanding. Very well decorated and luxurious.

I did not like the fact that firstly the hotel took the money from my account without any notice leaving me overdrawn and my card being blocked. When I have used Booking.com before I have paid when I arrived at venue not 3 weeks before! Also when I got to the hotel the room was not ready - we were told to come back at 2.30 - we did - only to be told not ready till 3pm - we were annoyed as no apology or recompense made for our inconvenience and I had paid £200 a night! I dont expect that. Also we wanted breakfast in bed on our last morning and filled out the form only for this not to have been taken from our door. We rang in the morning to complain and nothing was done to compensate us or even offered and that was that. This left a very bad impression on us and we wont be going back and I wont be recommending it. Service was appalling!

I thought the hotel was beautiful and so central. The staff were extremely helpful, we had a lovely receptionist and the young man who worked in the bar was great.

The only thing that I was disappointed with was the swimming pool. I paid a lot to stay at this hotel because my partner is a keen swimmer and it was his birthday. But I was extremely unhappy that it was so small. Wish the rate had included breakfast!!

Lovely hotel, friendly staff, it's in a great location at the end of Princes St, and close to the railway station. Considering the location it was very quiet in our room, and we weren't disturbed by traffic noise.

Bed was a bit short for my husband (6'1) but otherwise we had a lovely stay.

Staff were friendly and helpful. Rooms were comfy, modern and very clean. Good location. Close to the centre but far enough away to avoid the noise of a busy weekend in Edinburgh. Restaurant was great value for breakfast and dinner.

The hotel is beautiful, but beware. Part of the hotel is a listed building and as such the first room we went to did not have any double glazing. This doesn't help with the noise or heating!

Very clean and modern, staff very helpful

The location of the Hotel is very good. The Staff were excellent. So friendly and they went out of their way to make our stay a very pleasurable one.

wish we had had a better view on the other side of the hotel as asked for on my request on booking and that the party in the building opposite at the back hadn't kept us awake until 3am! Otherwise enjoyed our stay.

Lovely room and excellent central location

Thought breakfast could have been included in the price

Apex was such a lovely hotel, nicest ive stayed in. Location was fantastic for sightseeing, attractions and shopping. Myself and my partner would recomend to friends, the rooms were comfortable and the 42inch television was a dream for relaxing after a long day sightseeing.