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Apex Waterloo Place Hotel
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When would you like to stay at the Apex Waterloo Place Hotel?
Top
Based on
274
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
United Kingdom
December 10, 2009
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Fine hotel in many aspects, restaurant food was of good standard. Service can be a bit sloppy at times, eg. forgetting morning calls. |
6 |
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Hossam
Mature couple
Giza,
Egypt
December 9, 2009
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The location was ideal. The staff were very friendly and helpful. The room was very clean with free wi fi internet, a huge TV screen, a DVD player, large bath tub, and nice shower. Our experience was a very pleasant one. Tap water was yellow!!! Although everyone said it was safe to drink, I didn't dare. |
10 |
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Colleen
With friends
Morecambe,
United Kingdom
December 8, 2009
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The ambiance and appearance and spa. The breakfast was poor, set in a corridor with staff and residents jostling for positions. The hot food had run out as had pastries. Lack of plates also. People were complaining at the time we had breakfast. |
7 |
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Richard
Young couple
ABERDEEN,
United Kingdom
December 4, 2009
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great location for shops, great facilities for leisure weekend. just what we were looking for. only bad point our room was very very cold. poor heating in that room. |
8.5 |
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Anonymous
Mature couple
United Kingdom
December 4, 2009
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The hotel was quiet, had a calm atmosphere, the shower was powerful. The bed was very comfortable. The connecting hallway was disappointing. |
9 |
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Anonymous
Young couple
Ireland
December 3, 2009
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This hotel is fabulous. The staff were welcoming and the room was really comfortable. It has a great location, only a two minute walk from Princes Street yet quiet at night. I would highly recommend this hotel to friends and family. |
10 |
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Mark
Mature couple
worcester,
United Kingdom
December 2, 2009
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location was ideal and restaurant excellent for evening meals breakfast buffet too cramped and uncomfortable and food not fresh, which is the way with buffet breakfasts |
8 |
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Anonymous
Family with older children
United Kingdom
December 1, 2009
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Good hotel in a great location. Overall good value for money. Stayed previously in the Balmoral and was extremely disappointed by this so-called 5 star hotel. The Apex is slightly let down by its level of cleanliness and average service. Bedroom was so-so (dust and stains on furniture) and I found nail clippings on the shelf above the sink in the bathroom! I was not impressed either the next morning when I found a foot long black hair in the scrambled eggs. I mentioned it to one of the waiters and he took my plate away very kindly but failed to offer me an alternative. He left the rest of the eggs in the serving area presumably for others to enjoy . Very poor for a £25 breakfast! |
6 |
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Anonymous
Young couple
United Kingdom
November 30, 2009
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Second stay, even better than the first. Amazing food and the pancakes, bacon and syrup for breakfast were delicious. We had a spectacular view of the city and the room was stylish and really comfortable too. The friendly staff go out of their way to help. Just the best hotel ever. |
10 |
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Katie
Solo traveller
Gravenhage,
Netherlands
November 29, 2009
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Location was excellent. Very central and reasonably priced. |
7.5 |
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David
Young couple
Manchester,
United Kingdom
November 25, 2009
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the decor Some rooms have very small window's, however the staff did move us when we complained. |
8.5 |
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Jacqueline
With friends
york,
United Kingdom
November 25, 2009
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I liked the contemporary design of the hotel and it's close location to the station and shopping |
9.5 |
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Anonymous
With friends
United Kingdom
November 25, 2009
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Convenient, luxurious and immaculate |
10 |
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Anonymous
Mature couple
United Kingdom
November 23, 2009
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Leisure facilities & Rooms Breakfast had a very poor selection ( Continental) |
7.5 |
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Anonymous
Young couple
United Kingdom
November 5, 2009
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The fact that it was central to all of the sites and that it had a pool and sauna which was nice after a long day sightseeing. I think for the price you pay breakfast should be included. |
7 |
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Siobhain
With friends
Cahir,
Ireland
November 4, 2009
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There is a very nice bar and restaurant |
10 |
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Lisa
Young couple
Mullingar,
Ireland
November 4, 2009
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I found the staff very obliging and helpful.The location of the hotel was excellent - in close proximity to all amenities and shops.Also, it is great value for money. |
10 |
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Rob
Mature couple
Ashington,
United Kingdom
November 4, 2009
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Comfort and cleanliness of the rooms We stayed for 2 nights in a superior room, we had to move room for the 2nd night due to noise. The pool was freezing, the steam room was not working. |
7.5 |
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Anonymous
With friends
United Kingdom
November 4, 2009
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The location was perfect for shopping & sightseeing, the hotel itself was stunning couldn't fault it at all. |
9.5 |
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Pamela
With friends
Eastleigh,
United Kingdom
November 4, 2009
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The room provided every facility required for an overnight stay. The bed was extremely comfortable. |
9 |
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Peggy
With friends
Ballinasloe, Co Galway,
Ireland
October 30, 2009
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Great impression from reception staff, very friendly and efficent. restaurant food excellent and staff attentive to detail. great location for shopping and train and bus trips. Quiet hotel even though it was close to busy road. |
10 |
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Pauline
Family with young children
GILNAHIRK,
United Kingdom
October 30, 2009
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As a disabled customer, the hotel was totally accessible. The staff in all areas were very welcomiing and did everything possible to help. |
9.5 |
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Rebecca
With friends
Bristol,
United Kingdom
October 29, 2009
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The comfort of the room was of excellent standard, and it's central location was perfect. The lack of air in the room. It felt stuffy as the windows would not open. |
10 |
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Tatsuya
Solo traveller
Salford,
United Kingdom
October 28, 2009
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Great value for money. Great location, close to the city centre and historic sites. No guest parking |
9.5 |
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Ron
Family with older children
Falkirk,
United Kingdom
October 28, 2009
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I really have nothing negative to say at all about the hotel. Everything was at the standard one would expect of a hotel of this level. Excellent, informed and helpful staff throughout, good breakfasts and excellent, well-appointed room made for a great weekend. |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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