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Newest reviews for Apex European Hotel

  • Matt
      United Kingdom
    August 31, 2014

    Location was great. Staff where helpful and friendly

    Expensive for very small room. No air con on top floor meant it got very hot over night.

    7.1

  • Joao
      Portugal
    August 28, 2014

    Sympathy of the staff, good cleanliness and comfortable room and bathroom.

    8.3

  • Heather
      United Kingdom
    August 27, 2014

    The reception staff were really nice

    The hotel furnishings were tired, quite grubby and didn't look cared for or maintained...not one lamp in my room was straight. The waiting staff were disinterested at best and actually almost hostile at worst. Overall, not impressed

    4.2

  • James
      United Kingdom
    August 24, 2014

    Breakfast was excellent as was the comfort of the bed and cleanliness of the room.

    8.8

  • Anthony
      Ireland
    August 24, 2014

    The staff here are absolutely excellent. Hotel is extremely clean and the food is top-notch. Location is perfect as well, right between the airport and the city. Would definitely be top of my list the next time I go to Edinburgh.

    9.2

  • Greta
      United States of America
    August 23, 2014

    Good location because it was away from high activity of city centre during Fringe. Less costly then city center. Used Tram just a block away from hotel for airport and events in city. Staff was exceptionally friendly and helpful.

    9.6

  • Iain
      United Kingdom
    August 22, 2014

    The staff were very helpful and always had time to talk

    Nothing

    7.9

  • Merielyn
      United Kingdom
    August 22, 2014

    Nice shower

    No space could not walk past each other ,also beds too close together especially when shearing with friend

    6.7

  • Stéphanie
      Canada
    August 22, 2014

    - modern bathroom, shower with a lot of water pressure - large bed, very comfortable - staff very helpful - dinner at restaurant was good - 20-min walk to the castle, 5-min walk to Haymarket station - a lot of restaurants and coffee shop around - 2-min walk from Airlink bus stop that goes to the airport - a 20-min ride

    nothing!

    8.8

  • Anonymous
      Australia
    August 21, 2014

    Water wasn't hot enough for the shower & pillows too soft no support.

    6.7

  • Allsun
      Ireland
    August 19, 2014

    Clean, friendly, value for money, good location on the tram line. Rubber Duck competition is great!!

    8.3

  • Corinna
      Ireland
    August 19, 2014

    Staff, comfortable

    location, price

    6.7

  • Christopher
      United Kingdom
    August 19, 2014

    Very clean and comfortable, the staff were very professional and friendly, the breakfast was pleasant. The facilities were excellent and we enjoyed the walks up to the west End of the city. We had no problems getting a parking space behind the hotel.

    The room was above yard used for bin storage and a couple of storage units. There was a high pitched noise throughout the night(s), there was also a rumbling noise which seems to have been caused by the high winds. The hotel have contacted me since and apologised for the inconvenience caused.

    10

  • Donna
      United Kingdom
    August 17, 2014

    Very friendly and helpful staff. Restaurant and cafe on site. Prompt taxi collection. Free rubber duck! Lovely maintenance man dealt with shower leak in friendly manner and apologised for disruption to us.

    Breakfast not included in price. Not central but still well placed. No reduction made for shower leakage.

    7.1

  • Elizabeth
      United Kingdom
    August 17, 2014

    Transport to city centre at door. Very comfortable, nice helpful staff.

    Car parking be a problem.

    9.2

  • Anonymous
      United Kingdom
    August 15, 2014

    clean and comfortable

    far from town, fire alarm went off in the middle of the night for no reason

    6.7

  • Anonymous
      Estonia
    August 14, 2014

    Nice staff, clean rooms, very comfortable beds.

    8.3

  • Mr
      United Kingdom
    August 14, 2014

    Could not fault anything - bed extremely comfortable - room extremely clean - very good staff

    Nothing to complain - appreciated the lack of luxury facilities - staying on business so not required

    9.2

  • Pik
      United Kingdom
    August 13, 2014

    Staff are nice and the food at the restaurant are delicious.

    Soundproof at the room are so bad, we were worked up by the housekeeper in the earily morning and heard the footstep from upstairs.

    8.3

  • David
      United Kingdom
    August 11, 2014

    Near to Haymarket station

    Slightly dismal location away from anything very interesting.

    5

  • Alison
      New Zealand
    August 11, 2014

    Staff were extremely helpful and pleasant Room spotless and comfortable great central location with parking luggage storage

    Fire alarm at 4.20am ! fire service did not even communicate it was safe to go inside except with a hand gesture. Should have been some communication from hotel staff regarding this

    9.2

  • Tracy
      United Kingdom
    August 9, 2014

    the breakfast

    7.5

  • Gillian
      United Kingdom
    August 9, 2014

    Well located for the City Centre Just a 15 minute walk or tram ride from the centre.

    Restaurant changed menu when football match was on.

    9.2

  • Damian
      United Kingdom
    August 7, 2014

    The fact i was able to upgrade to the Apex Waterloo. The duck.

    Service overall was very poor - It took a long time to get checked in even though it was pre-booked. Although some staff tried to be helpful, this was spoiled by others who were very unhelpful. Myself and another customer were left standing at the entrance of Restaurant by a "wait to be seated" sign for about 15mins, after which, i actually approached staff but was told there were no tables available & was then re-directed by the reception staff to a pub grub type bar about 10mins walk away located across from Haymarket station. I would like to think the staff too busy to pay adequate attention to customers but under the circumstances this came across as complete lack of interest. Considering the price of the room, this is completely unacceptable. In the end, I moved to a different Apex Hotel located in Edinburgh.

    4.2

  • Lisa
      United Kingdom
    August 6, 2014

    Close to Haymarket station, perhaps a 10 min walk, good location for Lothian Rd etc. Clean, comfy and welcoming.

    8.3

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