Apex International Hotel  

We arrived and were booked in quickly by friendly reception staff. My son was given a free kiddy goodie bag and we were told we were given a free complimentary upgrade. We arrived at the room and when we opened the door we were met with a fantastic double double superior room with all mod cons,complimentary toiletries,plus little goodies such as jellybeans as well as three bottles of water chilled in a little fridge!then the nicest surprise was the balcony style ceiling to floor window with an amazing view onto the grassmarket square and Edinburgh castle!the room was the best I've stayed in yet and I've been to numerous hotels etc including big chains such as the raddison.the only disappointments were that we wanted to dine in the roof top restaurant but were told at check in that it was fully booked,we tried to eat at the groud floor restaurant and we stood for 5 or 10 mins and were completely ignored even though there was only 1 table dining and 2 members of staff!we left and found an italian restaurant directly across the road and were glad because the service and food were first class!oh and the next morning we ate our breakfast at the rooftop restaurant at the hotel which was delicious!!there was no idea of choice that hadn't been thought of here!they catered for all tastes and the views of the castle were stunning!!all in all we were delighted with our stay and we will defo be back!!!

Good room, great friendly staff

Didnt realise exact location was so uphill downhill, not best for Saint Andrews Square

It was clean, the staff were friendly, the bed was very comfortable.

The hotel and the personnel was very nice. We did not face any problems.

I took my husband to this hotel for a long weekend on an account of it being his 40th birthday and the hotel kindly provided two complementary drinks. We had a fantastic time and was so impressed by the standard and quality of this hotel. I will be highly recommending this hotel to friends and family, In saying that a sibling of mine plans to travel to Edinburgh later on this year and I have strongly advised him on booking this hotel through booking.com

For the price, it would have added great value to have the breakfast included in the price

Amazing Location in old own edinburgh over looking the castle and amazing view from the resturant were breakfast is also served. Very helpful and friendly staff.

Very expensive and limited range of dinner menu in resturant. Tv arial did not work well with poor reception and was not fixed during our stay.

The veiws of the castle and the location for shopping and entertainment

the location was perfect. the staff were very helpful and friendly. accomodation was lovely.

easy going no pressure pleasant surroundings helpful

We liked the location as it was near to everything in the city centre. We loved the view of the castle from our room, we liked the little touches in the room like the bottled water in the fridge, the sweets and biscuits and the luxury toiletries. The swimming pool was very nice.

We did think that the bathroom could do with a couple more hooks to hang the towells on after they had been used and the shower needed a bit more water pressure as the water did not come out very fast!

Hotel certainly caters for families and children! Unfortunately not for couples !

Had breakfast at the hotel for two days, unfortunately the restaurant was understaffed and had too many noisy children not properly supervised by their parents. polite notices to parents to control their children would make the stay more pleasurable.

The sauna/tropicarium was cold! The fire alarm went off at 4am, this was handled appallingly, I would hate to think what the outcome would have been if the fire was more serious - half the hotel never even evacuated, we were left standing on the street in the bitter cold for 40 minutes!!

perfect location, perfect stay, lovely hotel and staff

Pool area needs updating and cleanliness around pool needs looking at (wet towels everywhere) Hotel too hot on all 3 nights despite our windows being open all day. A four star should really have air conditioning.