Apollo Hotel  

Good location near city centre.Self service Breakfast good.Dinner average. Buffet with limited choice or a la carte not well operated why mix both.Hotel Bar only open evening although pub/pizza outlet available on part of site is open but not salubrious.Pool small but useful .

Parking for the hotel was available.

The hotel was very tired. The pool area was smaller than I expected from the pictureson the website and had seagulls swimming in it. Room was a little shabby. The breakfast was not at all appetizing, there was nothing fresh, no fresh fruit just big bowls of tinned fruit swimming in their juices, no museli just sugar coated cereals and the hot breakfast was very unappealing.

The staff being very polite and helpful and the morning breakfast.

The Mattress of the bed was too firm - gave my wife and I back ache and unable to get a good nights sleep.Although I asked for and received extra pillows, because they were so narrow in design, these too were uncomfortable and added to our being unable to get a good nights sleep. Our stay was over both the Christmas and New Year holiday period and despite my having selected a "Premier Room", on three nights, Christmas Eve, Christmas Day & Boxing Day evenings, disco style music was played with that heavy bass Boom, Booming until the early hours - our room, despite being a so-called Premier Room, was immediately above the Disco equipment! The noise from this Disco was so loud, that we could neither hear the television or drown out this awful sound and of course, could not get to sleep until the Disco had stopped altogether. I did ask the D.J. on the Christmas Day, that if he was playing again, would he reduce the "Bass" sound, but he said he could not. I did not complain until I was leaving so as to not interfere with the enjoyment of other guests. But when I did put the question as to why a Disco would be placed immediately below a premier room to, I believe the manager, I was given short shrift - not what I would have expected. I paid my bill prior to putting my complaint, purely to show that I wasn't attempting to gain a reduction-though I am annoyed that I paid Premium rates for rather a very disappointed stay in Jersey

1st Class service at meal times with excellent food.Hotel was very friendly atmosphere and spotless clean.Rooms very spacious and leisure facillites ..pool/jaquzzi/gymn were of a high standard.Could recommened this hotel to anyone and will definately be paying another visit when im back in jersey.

Friendly clean Hotel. Just what I wanted and would stay again.

It was nearby to all the shops, bars and restaurants, the rooms were very clean and comfortable and the receptionists were very helpful, although the attendant at the indoor pool was not so good and not very friendly towards us, not sure if she had a bad day but I certainly wouldnt approach her for help unless I wanted my head bitten off..all other staff were excellent though.

The only thing I didnt like was that we had to check out of our room really early and the rude pool attendant :/

Clean room and well made up every day. Very good breakfast with much choice.

Miserable or surly staff throughout, quite ignorant!. Very hard bed

Lovely breakfast

The girl at the pizza bar not very helpful, was told by barlady we could get food from the pizza place open till 10pm we went at 9-45 told they were closing but reluctantly told us we could have chips, told her not to bother went to take away chinese next door and had a super take away served by a very pleasant young lady!!

Breakfast

Ease of finding ones way around the hotel. Staff very helpful and always accommodating. Most of the staff have been there a long time so we get to know each other, which I feel counts for a lot, especially for staff to know you by name.

Not too happy about self service meals. We like table service. However times change. Front house looking tired and needs redecorating?

Very good location, every time I go to St Helier for business, I like to stay here.

Location

Staff were friendly and helpful. Hotel was well situated for town centre.

Water pressure in my room not great.