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Coventry Road, Bickenhill, B92 0EH, United Kingdom – Show map
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18 properties in Bickenhill
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862 verified reviews
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Arden Hotel And Leisure Club's staff speak: English
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Sauna, Fitness centre, Solarium, Hot tub, Indoor pool, Games room
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Ironing service, Trouser press, Daily maid service, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating
From 13:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 858 reviews
Value for money
Show reviews from:
The Holiday Inn Birmingham is within one mile of the Birmingham NEC LG Arena, and Birmingham International Airport and Train Station.
Score from 575 reviews Good
This 4-star luxury hotel is next to Birmingham’s NEC. It offers a free bus to Birmingham International Airport, 3 restaurants and a leisure centre with a spa bath and glass-roofed pool.
Score from 2044 reviews Good
The closest 4-star hotel to the arrival and departure terminals, The Novotel Birmingham Airport is just 1 minute's walk from Birmingham Airport complex.
Score from 1125 reviews Very good
This Premier Inn is perfect for Birmingham Airport and the NEC. Access the city centre in 10 minutes from nearby Birmingham International Train Station.
Score from 384 reviews Good
I find the staff always helpful and cheerful
The half eaten plate of food that resided in the lift for an entire day.
Beds uncomfortable, duvet wafer thin, room cold, leaking shower, curtains flapping in the breeze even when the windows were shut! 2nd room only had two working lights and you had to barge the door open to get into the room!! Disgraceful.
the rooms could do with an update.
Room v quiet despite being next to A45
All the above
Near train station, comfortable room, health spa
On the whole hotell served purpose but poor decor - ripped carpets just looked tired Needs a big overhaul. If people coming to stay from other country's I would be ashamed of it I wouldn't stay again. Bar staff looked like they were chewing a wasp - miserable spoiled our stay
Staff on reception - very helpful. Restaurant - good quality food.
Restaurant staff - need to improve their skills in dealing with foreign customer a little bit. Breakfast - never managed to get coffee wit my breakfast. Wi-Fi - very poor signal. Washing amenities - I had to go to local petrol station to purchase toothbrush and toothpaste as the Reception run out of them. Shower gel and shampoo not replenished daily (I had my own but you would expect more from hotel nowadays). Facilities - hotel is a little bit dated, i.e. there was a water leak from my bath tube and due to lack of maintenance staff available on that day I had to change the room. Feedback - left feedback note on my check out and had no response to my comments so far.
Friendly and helpful staff. Comfortable and clean room with good temperature control. Breakfasts nicely cooked with plenty of choice. Good lounge bar and pool/gym area.
The quilt on the bed was a bit narrow.
Nothing stood out as good.
The food in general was poor. Breakfast finished at 9.30. which is too early. Poor selection of food at breakfast. Not one healthy option on the bar/ room menu.
Everything, what more can you say when when you can't find fault, and In are opinion you will not be disappointed if you stay at the Arden Hotel.
Food was great value for money and excellent. would 100% stay there again
Staff very helpful
very thin walls,
Leisure facilities were excellent
Great restaurant very responsabel priced
Every day I had to reset my keycard. Staff was aware of it only when I made remarks they Said yes it is possible please check the keycard before going to your room!!! No Standard policy to give a small map for the walkway to go to the NEC. Whitout map you do not find it. Tom Tom is not finding the hotel at once. After 3 wrong directions I found it. Staff should active worn visitors before!
Great facilities and friendly staff. Food very good
Decor a bit dated
Staff were friendly and helpful. The location was excellent for the NEC. Bar food and breakfast were very good
Whole place was a bit dated
The meal in the restaurant was of the highest quality, well presented and delicious.
The bed was comfortable. The shower was wet & warm. The breakfast was lovely. The hotel was clean, reception, restaurant & bathroom.
The greeting on arrival was very poor, where was the ''Have you guys had a good journey'' ''Welcome to the Arden'' ''Have you travelled far'' .... No warm welcoming courtesy shown at all upon arrival which was poor considering at that time we were the only guests booking in. The room was smoke ridden and we didn't even go in.... however upon explaining this to the check in desk an alternative was given without hesitation but the next had stains on the carpet and required a general sproose up. The following morning I called down for an iron to be told, sorry sir four have already gone up and we haven't any others so you will have to wait until they have been collected. I stay in hotels all over the world and probably stay in a hotel room 100 days of the year and have never been faced with that answer from a similar establishment with a 100 plus rooms, no laundry service & only four irons... ridiculous! The rate was £115 per night but I think next time I'll stay in a Premier Inn & save myself £70.
Clean, well placed, quiet, nice to have a swim and sauna after a hard day tramping around NEC!
Bed was really not up to scratch. Evening resturant service was a bit Fawlty Towers slow and not good value. Dont go here for a romantic meal as the staff make a big effort to make it unromantic!
Fantastic stay at the arden hotel Very relaxing. Loved the food and the facilities. Would definitely return
Paying for internet
The Staff in particular were helpful and exceptionally friendly. The Leisure facilities were a welcome end to a busy day at the NEC.
There was a query on my bill, but this was rectified efficiently without fuss. The only other slight negative was that we were seated off to the side of the Restaurant for our evening meal and therefore lacked a bit of atmosphere.
good position for my business course
Good leisure facilities that were not too busy.
Long wait for order to be taken in the restaurant even though it was less than half full. Some staff members could have looked happier!
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