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Coventry Road, Bickenhill, B92 0EH, United Kingdom – Show map
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17 properties in Bickenhill
Including hotels, apartments, villas and more.
837 verified reviews
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Arden Hotel And Leisure Club's staff speaks: English
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Sauna, Fitness Center, Solarium, Hot Tub, Indoor Pool, Game Room
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 1:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 834 reviews
Value for money
Show reviews from:
This 4-star luxury hotel is next to Birmingham’s NEC. It offers a free bus to Birmingham International Airport, 3 restaurants and a health club with a spa bathtub and glass-roofed pool.
Score from 2055 reviews Good
Situated at Birmingham International Airport, this modern Ibis Hotel is just 1000 ft from the airport terminals. The hotel has a 24-hour front desk, air conditioned rooms and a 24-hour snack bar.
Score from 1513 reviews Very good
ETAP Birmingham Airport is within walking distance of the airport terminals, the NEC and the LG arena. This modern hotel has a 24-hour front desk.
Score from 2276 reviews Good
The 4-star Best Western Plus Manor Hotel NEC Birmingham is in tranquil Warwickshire surroundings, minutes from Birmingham, Coventry and Solihull.
Score from 445 reviews Very good
Staff friendly and very helpful food was tasty and it was excellent value for money. Although I have some negatives I would stay again.
The radiator in the room leaked and the heating was not available 24/7. Room looked tired e.g sealant around soap dish was mouldy but was clean except the extractor fan
The bedroom carpet was badly marked inferring a lack of concern about cleanliness.
Wi fi signal was poor.
Excellent friendly helpful staff Location fab for nec Lovely room Lovely and reasonable priced food in bar,great atmosphere too!!
Great staff, excellent food, very pet friendly, clean and tidy, comfy rooms, everything I needed
I wasnt able to stay longer
Excellent location near NEC Easy parking Hotel looks ok from outside and in the reception area Bar service was excellent Breakfast was ok
Beware that Sat Nav will take you to a nearby street if using postcode only The room was a little dated The shower although clean had badly discoloured grout which is not expected of a hotel of this standard.
Close to Airport..food was very good
the leisure facilities were excellent and we will be staying at the arden again in 2015
Clean comfortable hotel for a short stay. Near to NEC and Birmingham airport but do need to get a cab to NEC.
We were given a sub standard room unhovered floor, toilet roll previosly left by other guests, stale water in kettle ,no milk , never give out complimentary biscuits, broken radiators with bits hanging off and an enormous screw attached and protruding into air instead of a valve, moved to second room again previous stale water 1/2 full in kettle , flickering noisy broken light in bathroom with dead flies and moth, toilt paper from previous residence , badly stained needing repolishing desk only fit for diy challenge,no bin bags , shower gels previously used by previous guests , tiling grout in previous bath and now second shower room badly affected by condensation staining. Third bedroom much better quality do not understand why you would put paying customers through such trauma , we were freezing from first room and the whole ordeal took over three hours to which my daughter got into bed to keep warm, while I visited the spa only to be told they were closed and do not accept any one 45 mins before the end of there shift but if I was quick, sauna and steam room cold because they had been switched off . this was not an enjoyable for my daughters 18 th birthday. I feel annoyed that the manager was totally aware of above and no refund was offered
The food was great value and as a sports fan the football on the huge TV (Sky Sports) was great
The cost of the restaurant V Bar for the same food
Excellent location for NEC/LG, airport and rail station. Leisure facilities are great. Staff friendly and helpful. buffet breakfast good, if a bit pricey.
For rooms overlooking the entrance there can be noise from late night revellers departing and arriving. A dining room filled with Christmas party goers doesn't make for a relaxed meal, and means a long delay between courses.
Really Friendly Staff Excellant Breakfast Lovely, Cosy, Warm & Quiet Room. Ideal and cheap to catch Train to Symphony Hall in City [less than 10 mins walk from back of Hotel] Great Value for money. Nice Atmosphere everywhere.
Bathroom, a little dated but extremely clean.
everything was great
the food was extremely salty.
Staff / food / public areas / spa
Upon arrival the room hadn't been cleaned. Beds had been changed but room not cleaned. Hotel was full so had to stay in it.
Close to NEC for my Xmas party
The room was very hot so had to have the window open which meant it was very noisy. Also I burnt my arm picking up a towel off the radiator in the bathroom. Very very dangerous especially if children around!
near to the NEC 1st room was a nightmare 2nd room was a dream with lots of nice warmth staff were friendly apart from the female receptionist at the front desk nice clean hotel
after a 6 hour drive we booked into our room and the room was like an igloo called reception and was told someone would come and look at the heating 1 hour later I had to go to reception and complain again and to let them know my daughter has a disability and I had a chest infection and can we get some heating in the room .. A nice guy called Roy came and tried to help but could not get heating on and told us the engineer would be called and in the meantime we were given a fan heater to heat the room .the next day I complained again as we could not use the shower as the bathroom was so cold (the weather outside was 0c)again Roy was so helpful trying to change us rooms when the girl at reception said why don't you just give them an extra duvet I would like to know if she paid for a room at a hotel would she be happy to shower and stay in a cold room with an extra duvet Thank goodness for Roy working at this hotel because I am certain this receptionist will have the hotel closed down with her lack of common sense to the customers Roy you are a credit to the Arden Hotel and keep the good work up
friendly staff and lication to NEC.
having to pay separately for breakfast - should be included in price.
Quick and easy book in, staff very welcoming and professional across the board. Food was very high quality. Room was very comfortable and clean. Would definitely stay again as location is perfect for LG Arena and airport. Would highly recommend.
The only criticism would be the ladies toilets in the bar, waste basket for used hand towels was overflowing onto the floor!
Location, price, food
Faulty air con in room
Location for NEC is good.
The room was far too hot and there was only one light working in the bathroom. There aren't any plug sockets by the beds. The staff weren't welcoming at all. The bar food was very poor quality and Luke warm. I asked for salad with my chilli rather than rice and the woman behind the bar rolled her eyes and huffed! We have stayed at this hotel for the past three years, each year it has deteriorated. I won't be staying there next year.
Excellent position for visiting LG Arena
The friendliness of staff. The overall look of the hotel.
I didn't like the fact there was no decaf coffee in room. The bed was poorly made and bland. Very thin duvet. Other guests checking in got welcome packs, my husband & I did not.
Nice friendly staff and an excellent breakfast.
Our room looked as though it bad been missed when cleaned there was hair on the carpet and a bloodstain on the bed cover also about 01:30 in the morning there was a fight above our room and it took some time before it was dealt with by the night staff
We stayed overnight before going to the clothes show at the NEC. The staff are lovely and the rooms are very clean and comfortable. The breakfast buffet was very good value with great choice and variety. There was plenty of parking and they were happy for us to leave our car there for the next day too.we will definately be coming back.