Arden Park Guest House (100% Non Smoking)  

Draps sales, personnel peu acceuillant

Comfortable, clean, quiet and close to train station as well as downtown/shopping, and historical sights were within walking distance. Staff was very personable and accommodating.

The dining room was beautiful and service was good.

The pressure in the shower was not sufficient, due to which it took longer to shower. The swipe machine wasn't working which caused as I had to be taken to an ATM machine to withdraw cash and make my payment which caused a delay for me to miss my train .

We were made very welcome here and we were taken to our room by the owner who took time to explain where everything was and give us some tourist advice. We stayed in the superior family room and it even had a little kitchen area. Everything was clean and tidy and very homely. The hotel is a mere 10 mins slow walk into the town and is also very close to the train station. This hotel offers great value for money and I would stay again.

Very friendly and informative staff. Accommodation very comfortable with very good facilities for self-catering which we had not expected. We enjoyed the continental-style breakfast. We only stayed one night but would have been very happy to stay longer.

Duvets and pillows were feather-filled which may not suit some people.

reasonably priced, good location and lovely breakfast. Parking convenient

Very comfortable and spacious room. Location was ideal for visiting tourist attractions with very reasonabley priced parking nearby. The family room does not involve going into the main house which adds some flexiblity to the stay. Would use this guest house again.

The location is ideal for the train and the town just a short walk from all the shakespeare houses and riverside but quiet enough for peaceful stay

Location was excellent. Lovely rooms and very helpful owner. Good breakfast. very reasonable rates.

Good location, clean, quiet and cute room. It was advertised as small - so very fair marketing. But not that bad actually. I had smaller without being told upfront. Breakfast was continental and sufficient. All in all I would recommend it - real value for money.

The location of the hotel is excellent - close to the station and amenities. Loved the fact we had a kitchenette - will definately stay again.

Thought the proprietor sounded a bit 'put out' that we were (as a party of 3) arriving seperately and slightly before the 2 O'Clock check in time - not very good customer service. Also, I left payment details so that I could (1) pay with my credit card and (2) make an early departure, but the proprietor ended up asking my colleague to make alternative payment so I have ended up having to pay her with my debit card instead - really inconvenient

Mark was very attentive, helpful and available.

It's a house that is very well kept and very clean. My room was spacious and so gorgeous with a lovely decoration and a practical bathroom. Moreover, the house smells good as soon as you open the door. The atmosphere is very welcoming. As it is situated next to the railway station, you just deposit your luggage and then go to visit the city centre, which is only a ten-minute walk away.

The mattress was a little slack to me.