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Most recent booking for this hotel was today at 15:14

Score from 905 reviews Very good 8.3/10

Newest reviews for Ardsley House Hotel

  • Anonymous
      United Kingdom
    July 23, 2014

    Cheap and cheerful, friendly helpful staff

    8.8

  • Susan
      United Kingdom
    July 19, 2014

    Lovely big room Lovely shower The staff who were left (as the hotel was closing ) very professional willing and helpful and friendly despite tricky times for them. It was the last few days of opening. A sad loss to local community for jobs as well as leisure-health club.

    Not being able to swim due to lack of staff! Didn't like the tea or thick cups No glass in room but I have no doubt one would have been provided had I asked. See comment re staff.

    7.5

  • Danny
      United Kingdom
    July 17, 2014

    I will be honest this Hotel needs updating

    The free Wi-fi was a complete waste of time, the carpet in my room (20)was full of horrible stains. I would not be going back soon.

    6.3

  • Louise
      United Kingdom
    July 15, 2014

    Absolutely disgusting. Filthy bedspread, filthy carpet, 70s decor. The Hotel closes for good on the 18th July. We will not use you again due to you allowing us to book such an awful establishment. We asked to be moved but they said they didn't have anything better to give us!!!!

    2.9

  • Andrew
      Australia
    July 15, 2014

    Heaps of off street parking. Everything is on site.

    The showers were very poor.

    5.8

  • Barbara
      United Kingdom
    July 15, 2014

    Not a lot

    We were not told it was closing in a week it was like a ghost hotel, the room was to hot and when you adorned the window there was a generator outside it. When we booked it said one room left which definitely was not true more like 30 rooms left hence not atmosphere

    5.8

  • Irene
      United Kingdom
    July 15, 2014

    swimming pool room was ok

    6.7

  • Joanne
      United Kingdom
    July 15, 2014

    It was cheap, but there were clearly reasons for this. We only wanted a bed for the night as we were at a local wedding, and it served its purpose.The room however was massive and the staff were lovely.

    It really is very tired and obviously waiting to close down. Shame coz it must have been fabulous in its day.

    5.4

  • Lesley
      United Kingdom
    July 10, 2014

    Nothing

    It smelt damp straight from in the reception. ... damp stains on our walls...dated... ignorant staff on reception as well as at the bar ... chance or recommending it to anyone is 1 in 100,000,000,000

    3.8

  • Gary
      United Kingdom
    July 9, 2014

    Use of gym, swimming pool

    Being charged for a night I didn't stay! Poor quality tv in rooms, Tiredness of hotel in general. Mould growing behind bedside unit and on bathroom ceiling!!

    5

  • Shirley
      United Kingdom
    July 6, 2014

    We arrived late for a wedding reception and the reception booked a taxi for us to get to the venue. On our return we were given milk and coffee as requested. very helpful.

    There wasn't a lift and my partner has limited mobility, but however we managed. The décor could do with a revamp.

    9.6

  • Peter
      United Kingdom
    July 1, 2014

    The receptionist and dining room staff were cheerful and efficient. The bar man was good but a bit dour.

    The restaurant menu was limited and I consider 50% over-priced for such simple fare.The coffee and tea pots in the dining room were a disgrace with months old stains on them.

    5.8

  • Paul
      United Kingdom
    July 1, 2014

    The bed was comfortable

    We have stayed at this hotel many times when visiting friends who live in the area. Unfortunately this is the first time since 2012 and the deterioration of the hotel was quite extreme. Although the receptionist was pleasant enough the reception looked uninviting due to completely nothing displayed on the counter like, flowers or information etc. The back area looked untidy and the foyer looked like they were about to close down at any time. Everything was in darkness even though it was 3.30pm in the afternoon. No offer of help with luggage was given and when stepping into what was supposed to be an executive suite their was a large their was a large stain on the carpet and a musty smell. The whole place felt unloved and unwelcoming and we will not be returning to Ardsley House in the future which is a shame as we have had some lovely times spent there in the past.

    4.6

  • Marilyn
      United Kingdom
    July 1, 2014

    Spacious room lovely pool and jacuzzi . Debra was very friendly and helpful, good that towels for pool were provided free of charge and a wet bag for costumes.

    Changing rooms very tatty. The hotel just needs a makeover it is a beautiful place and most of the staff don't even acknowledge the guests. This is hardly surprising as morale must be rock bottom with the impending closure. Wish I had the money to do it. With a makeover and proper marketing this place could be a gold mine. There were dead flies on carpet by window in our room when we arrived and still there 4 days later when we left. Dirty towels and bath mat not replaced , but folded and put back on bath and rail. Also had to ask for glasses and only 1 cup and saucer left in room and only decaf coffee, even after I laid it out separately so they would see. Also had to ask for another toilet roll .

    6.7

  • Anonymous
      United Kingdom
    June 29, 2014

    Staff were very friendly, efficient and nothing was too much trouble

    8.8

  • Val
      United Kingdom
    June 28, 2014

    hotel was clean, good location

    we asked for a double which was 2 singles pushed together but 1 was higher than the other, 1 mattress fine but the other was awful. a big dip in the middle which you slid into without a choice and the other parts were lumpy. didnt realise this until i got into bed! no one was on reception when we left to report this to. hotel was need of new carpets in the main areas. bedroom carpet was fine though.

    6.3

  • Colin
      United Kingdom
    June 25, 2014

    In need of some TLC

    7.5

  • Peter
      United Kingdom
    June 24, 2014

    Bar open to residents very good, the spa and gym facilities excellent. The staff were excellent and helpful location was great for our visit.

    The décor was the only thing that was not up to standard, carpets were frayed, small things in the room like no extractor fan in the bathroom, bulbs not replaced. Needs updated.

    10

  • Andre
      United Kingdom
    June 22, 2014

    The hotel is large with nice accommodation, big rooms with ensuite ample parking ok bar with the swimming pool and jacuzzi it all works out ok

    Overall the ardsley house has been too expensive . Unfortunately it is not situated close to the town Also not that good for the motorways..

    5.4

  • Anonymous
      United Kingdom
    June 18, 2014

    the food was not very inspiring and the quality wasn't that good

    7.5

  • Tony
      United Kingdom
    June 18, 2014

    Price was reasonable

    Dated décor, room up three flights of stairs and no lift and mattress was terrible

    6.7

  • William
      United Kingdom
    June 17, 2014

    good location

    carpets in lounge and reception shabby

    7.5

  • Chris
      United Kingdom
    June 17, 2014

    We had the misfortune of being there while a wedding was on. We were put in a room with a sunken mattress, no Wi-Fi connection and blown light bulbs. We won't be back.

    4.6

  • Andrew
      United Kingdom
    June 14, 2014

    The location was good and staff helpful and friendly. Room was quiet and comfortable.

    I couldn't get the free wifi to work on my laptop at all

    7.5

  • Sean
      United Kingdom
    June 12, 2014

    Location and parking good, and comfy bar area.

    Breakfast didn't start till 7am, restaurant till 7pm, wifi slow, pool closed, no info in rooms, tired decor, staff demoralised (as apparently expecting to close soon). It's a shame this once great hotel lacks the investment it needs to keep the few guests it attracts coming back.

    6.3

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