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Urban House & Urban Retreat Spa
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6.4
Top
Based on
85
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Natalie
Young couple
Nottingham,
United Kingdom
June 28, 2009
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Lovely big room, really close to Kemp Town in Brighton for a good night out. Good breakfast in the morning. |
9 |
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Anonymous
Solo traveller
United Kingdom
June 25, 2009
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Staff were extremely friendly and helpful - and went out of their way to fix any problems you might have. They relocated me without question to another room when I asked, which was impressive. The wifi internet does not work reliably in all rooms. You will have to come downstairs to use it, which an be inconvenient. |
8 |
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Juste
Young couple
London,
United Kingdom
June 24, 2009
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Close to the seaside |
7.5 |
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Nigel
Solo traveller
OXFORD,
United Kingdom
June 22, 2009
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It was clean and pretty quiet for such an urban situation and close to the sea front. The staff were friendly. The room was very good value, excellently prepared and spotless. The ensuite was, relatively, state-of-the-art for such a Victorian, character building. I shall definitely stay there again if needs be. I have never stayed in a hotel before where breakfast was served only between 8.30 and 9.30am. |
9 |
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Noriko
With friends
london,
United Kingdom
June 20, 2009
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really comfortable |
8 |
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Jens
Solo traveller
Villa Collemandina (LU),
Italy
June 19, 2009
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the wireless internet did not reach the room i was given, hence no internet connection in room and shouldn't be advertised (the staff was aware that the signal did not extend to the 4th floor). Breakfast included but server from 8.30am, not useful for somebody who needs to work by 9. The carpet in the room was full of spots and looked rally dirty. |
4.5 |
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Daniel
Young couple
bracknell,
United Kingdom
June 9, 2009
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the location and proximity to brighton's attractions yes the first room offered had water running down the wall!! |
5.5 |
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Ermanno
Mature couple
Johannesburg,
South Africa
June 9, 2009
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Friendliness of staff Could not phone out |
7 |
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Suzanne
Mature couple
london,
United Kingdom
June 7, 2009
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Close 2 beach Very poor value for money |
4.5 |
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Barry
Solo traveller
london,
United Kingdom
June 2, 2009
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Nice location, friendly staff and reasonably smart and stylish public areas on the ground floor. 1. Seriously understaffed. Just one guy on bar, reception & housekeeping when I arrived; spent 15 mins ringing doorbell & phoning reception before I could get in! 2. No lift; my room was up several flights of stairs (67 in all). 3. It's two hotels in one; the ground and first floors look like a hotel; above that we're talking doss-house. 4. |
4 |
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Anonymous
Solo traveller
United Kingdom
May 28, 2009
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centralish location. close to beach. near bars. tiny room, like a cupboard, noisy, uncomfortable bed. overpriced. |
4.5 |
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Anonymous
Young couple
Canada
May 26, 2009
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The staff was very friendly and answered all the questions I had on the area. I really enjoyed the location being close to the beach, pier, and downtown core. They did not have any wake up call service and the cleanliness of the room was suspect. There were also ants in the basement room in which I stayed. |
5 |
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Stephen
Solo traveller
Bournemouth,
United Kingdom
May 26, 2009
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Tranquil settings, smart decor, room upgraded at no extra cost Rooms very close together |
9 |
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Anonymous
Solo traveller
United Kingdom
May 23, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Meltem
Young couple
ISTANBUL,
Turkey
May 23, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Jonathan
Young couple
GIllingham,
United Kingdom
May 21, 2009
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General good atmosphere combined with great accommodation. Shower did not have a great deal of pressure. |
8.5 |
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Hugh
Solo traveller
Cambridge,
United Kingdom
May 21, 2009
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It was convenient, internet access worked well. The room was a bit pokey but was cheap. Breakfast only started at 8.30, it should at least at 8. There was little choice, scrambled eggs should have been offered |
6 |
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Martha
Solo traveller
Kirkcaldy,
United Kingdom
May 14, 2009
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Clean and well placed for the city centre. Plenty of restaurants nearby. Television did not work properly, shower bracket tempermental, no internal lock on door |
6 |
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Anonymous
Young couple
United Kingdom
May 13, 2009
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Fantastic location - just a few minutes from the sea front and also from some great restaurants and bars. There are a lot of bad reviews about this hotel but I think a lot of them are unfair. The room was clean, the bed was comfortable and the staff were very friendly. The only thing that did not work very well was the telly but I didn't go to Brighton to watch tv!! |
7.5 |
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Anonymous
Solo traveller
United Kingdom
May 7, 2009
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the room is too old and the tv only have 5 channels |
4 |
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Anonymous
With friends
United Kingdom
March 30, 2009
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Everything we wanted such as extra bath towels were provided quiclky and with no hassle. Having to carry heavy luggage up several flights of stairs. |
6 |
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Anonymous
Young couple
United Kingdom
March 19, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Anonymous
Solo traveller
United Kingdom
March 10, 2009
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The hotel at reception was well presented but the room I had was the "broom" cupboard. As one when up the building to the attic it the finishes got more and more tired. |
4.5 |
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Paul
Young couple
Worthing,
United Kingdom
February 4, 2009
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Waste of time and space Everything was out of place and felt like a hostel. |
4 |
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Daniel
Young couple
Northfleet,
United Kingdom
December 20, 2008
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The price of the room Pretty much everything apart from the price. Facilities were poor, the room was not cleaned or finished to anywhere near to an acceptable standard, but then again, it is cheap and I suppose you get what you pay for!!! |
3.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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