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Urban House20-21 New Steine, Brighton & Hove, BN2 1PD (Show map)
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Urban House http://www.booking.com/hotel/gb/arlandahotel.html
Review score
Score from 284 reviews
“ Spacious rooms and wonderful customer service. ”
Prince,
London
Urban House is a small, privately owned guesthouse, featuring bright rooms with free Wi-Fi and a great central location, just a short walk from the beach. The small, privately owned guesthouse has bright rooms each with a flat-screen TV and a private bathroom. Some rooms also have a sitting area and sea views. In Brighton’s fashionable Kemptown, Urban House is just a 5-minute walk from the famous pier. Designer shops and a choice of bars, restaurants and galleries are in the immediate area. A complimentary continental breakfast is included in room prices but a full English breakfast is also available for an extra fee. There is also a small spa with sauna, steam room and relaxation area with a range of spa and beauty treatments offered by fully qualified staff. Hotel Rooms: 28 The most recent booking for this hotel was made on May 22 at 04:12 from United Kingdom.
GeneralBar, Non-smoking Rooms, Express Check-in/Check-out, Safe, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private) ActivitiesSauna, Spa, Massage, Hot Tub, Turkish Bath/Steam Bath ServicesRoom Service, Meeting/Banquet Facilities, Breakfast in the Room, Honeymoon Suite, Souvenir/Gift Shop, Fax/Photocopying
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Total Hotel Score:6.7
Based on 284 reviews Guest reviews are written by our customers after their stay at Urban House. |
Score breakdown
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Score Filter |
Score history
Has Urban House always scored 6.7?
See the average scores awarded by guests over the past 12 months.
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Iria
Young couple
LONDON,
United Kingdom
May 17, 2013
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- the room was big and big a nice furniture. - the breakfast was too basic... there wasn't salad tost. - In the mornings there was a lot of sunlight in the room... so, it was too difficult to sleep well. - when we arrived we found some head of hair in the bed.
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5.8 |
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Carole
Solo traveler
Bournemouth Dorset,
United Kingdom
May 13, 2013
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Friendly and helpful staff, great location,good facilities,lovely comfy bed in nice room,quite too as I was at rear of hotel,nice breakfast. occasional amonia type smell in the en-suite, wouldn't stop me staying there again though.
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9.2 |
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Roxanne
Young couple
London,
United Kingdom
April 22, 2013
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The location was really close to where we wanted to be and to the beach. staff were friendly and helped with every request that we made. There should be more toilet paper provided in the rooms. we stayed in 2 different rooms and there was less than a quarter of loo roll in either.
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9.2 |
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Irene
Mature couple
Manchester,
United Kingdom
April 18, 2013
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The proximity to Brighton centre Bathroom very small and not very clean!
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5.5 |
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Lindsey
Young couple
Welwyn Garden City,
United Kingdom
April 17, 2013
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Love the junior suite purely for the bath with view Staff can be very abrupt (rude) Have been 'told off' for arriving early, and on our last stay were refused breakfast because we hadn't pre-ordered even though no one told us we should have. WILL NOT be returning
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5 |
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Emma
Mature couple
Norwich,
United Kingdom
April 14, 2013
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Four poster bed was a lovely surprise, very comfortable bed and duvet. Friendly service without being too 'in your face' and a decent inclusive breakfast. the en suite was great, especially at the price and the whole stay was jolly pleasant. Wifi was good too. Seagulls were a bit noisy - woke me up several times.
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8.8 |
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Michael
Young couple
Eastleigh,
United Kingdom
April 11, 2013
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Location was convieniant Bed was very uncomfortable, not worth the money
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5 |
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Sally
Family with older children
Trumpington, Cambridge,
United Kingdom
April 3, 2013
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Staff and service Location Character of place Stairs!
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8.3 |
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Nicola
Young couple
Troon,
United Kingdom
March 30, 2013
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Clean bedroom,nice size, tea and coffee making facilities and ensuite Breakfast was too early, later times would be better for people on holiday
Did you find this review helpful?
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8.3 |
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Jan
Young couple
Heathfield,
United Kingdom
March 28, 2013
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Excellent , very frendly
1 out of 1 people found this review helpful. Did you?
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10 |
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Justine
Group of friends
Portsmouth,
United Kingdom
March 26, 2013
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I would like to see Continental breakfast include various ham/cheese.
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10 |
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Keith
Mature couple
Hounslow,
United Kingdom
March 19, 2013
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Location Breakfast service - far too slow
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7.5 |
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Alison
Family with older children
woodbridge,
United Kingdom
February 19, 2013
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friedly and helpful staff lots of stairs - need to be fit if your room is on upper floors!
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8.3 |
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Sandra
Young couple
Coggeshall,
United Kingdom
February 15, 2013
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Hotel was in a good location, close to seaside and centre, clean and fair priced. It was absolutely freezing in the room. It was February and felt like there was no heating in the room. There was no hot water in the morning, so we could not take a shower. Please note that there is no lift, so it is not recommended for people with mobility impairments or large suitcases.(We stayed on the third floor)
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7.5 |
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Helen
Group of friends
Billericay,
United Kingdom
February 5, 2013
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close to everywhere we wanted to go.Excellant spa experiance The rooms need up doing so does all the hotel.The breakfast was poor.Cooked breakfast was not value for money.Sauna/steam room should've been included in room price.
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5 |
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Graeme
Young couple
Sittingbourne,
United Kingdom
February 1, 2013
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Clean basis hotel. Very friendly staff. Very hot inside ( heating to the max) Odd repairs and maintenance needed
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6.7 |
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Prince
Mature couple
London,
United Kingdom
December 4, 2012
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Spacious rooms and wonderful customer service. Very short time for breakfast and also there was no bath instead shower. The bar in the hotel also closes very early.
1 out of 1 people found this review helpful. Did you?
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9.2 |
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Ian
Mature couple
Southampton,
United Kingdom
November 27, 2012
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Heating was ramped up Booking including breakfast, but Full English or any other hot food was extra, not advertised until arrival.
1 out of 1 people found this review helpful. Did you?
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7.5 |
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Jane
Solo traveler
Crantock, Nr Newquay,
United Kingdom
November 23, 2012
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Urban House is in a great location & very good value for money.........The staff are really helpful too.......
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8.8 |
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Marta
Young couple
Badalona,
Spain
November 13, 2012
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The place is tidy and quiet. The staff is kind as well. The spa services, sauna etc are not included in the price. The room was not as big as expected.
1 out of 1 people found this review helpful. Did you?
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7.1 |
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Anna
Solo traveler
paignton,
United Kingdom
November 6, 2012
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It was close to the venues I had to be at the room was very small; i had to wait quite a long time when i arrived for the receptionist to arrive. i was offered a cup of tea while i waited but it never arrived, even though the receptionist said he would bring it up to my room when it was ready.
1 out of 1 people found this review helpful. Did you?
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5 |
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Karen
Mature couple
gosport,
United Kingdom
November 6, 2012
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breakfast the first room we stayed in, the heating was broken and it was like a sauna, the sink didnt keep the water in and the toilet wouldnt flush!!! We were then told we would be moved to another room and had to pack our stuff up - the manager was most discourteous!!! The second room was adequate except the TV didnt work!!
1 out of 1 people found this review helpful. Did you?
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3.8 |
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Gary
Young couple
Wokingham,
United Kingdom
November 4, 2012
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Location The standard of accommodation didn't reflect the photos posted on their website. The accommodation was clean, but very tired and in need of some modernisation.
1 out of 1 people found this review helpful. Did you?
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6.3 |
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Marcus
Young couple
Huddersfield,
United Kingdom
November 4, 2012
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Location Old decor, toilet and tap not working
1 out of 1 people found this review helpful. Did you?
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5.4 |
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Iain
Family with older children
London,
United Kingdom
November 2, 2012
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Ideal location. Good breakfast. Clean room
Did you find this review helpful?
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8.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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