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20-21 New Steine, Kemptown, Brighton & Hove, BN2 1PD – Show map
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134 properties in Brighton & Hove
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172 verified reviews
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Urban House's staff speak: English
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Express Check-in/Check-out, Baggage Storage, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Safe, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 9:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking for more than 8 people, different policies and additional supplements may apply.
Cards accepted at this property
Urban House accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that this property cannot accommodate hen and stag (bachelor/ette) parties.
Based on 172 reviews
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Location friendly staff Room was reasonably clean Room was larger than expected Good price
Breakfast was disappointing Shower stopped working all of a sudden, they didn't fix it properly which was quite disappointing. Curtain in room was hanging partly off the rail
Location was excellent and value for money. Continental breakfast was included.
Our room the junior suite was marketed as the best in the property but felt it was in need of some TLC especially the carpet which was very shabby and did not look particularily clean. In need of some updating in some places.
Room was extremely spacious with lovely sea views.
Shower was slow to hear up with low pressure.
Friendly staff,value for money,great location
The staff were very helpful and accommodating. They offered to make us toast after we'd missed breakfast. Excellent location
The decor was a bit old fashioned
the staff we're ok and quick to resolve an issue we had. also location is great can see the sea as soon as you step out the front door.
the basement rooms are in poor condition . very low water pressure and dirty bath handles and door handles do not stay in them
Great location friendly staff beautiful continental breakfast even offering scramble eggs or fried eggs on toast
Stayed in room 10 , shower head needs attached to wall and shower curtain needed. Room itself very hot
The staff were very helpful and friendly. The breakfast offered was much more than I'd expected from a continental breakfast and very nice too.
All of it. Would never stay here again. The place was filthy
Location.value for money,friendly staff
Carpet a bit stained,needs replacing,shower a bit grubby.
Space in room, location, helpful staff & breakfast
Tipperary TV fault
We liked the sea front location
Uncomfortable beds....shower was hand held and only dribbled....Water came out red hot!! No chain on bath so if filled with this hot water you can't get plug out without scolding yourself!!...breakfast was poor....my fried eggs on toast consisted of one very runny to raw egg on one piece of dry toast...black sticky stains on the floor in dining room!!.Very very dissapointed with the whole thing no parking at this location apart from street parking - cost £20 + parking for the 2 days we stayed!
Location was great, staff helpful and hotel clean
None of the spa etc.was open (not mentioned when booked and had looked forward to treatments!). No shower, had to have baths. No batteries in remote controls but TV didn't work anyway. Although not hotels fault, parking was horrendous and had to pay £52 in ncp for 2 days parking.
Great location close to the beach in the buzzing Kemptown area of the city. Comfortable, well-equipped room (iron and ironing board provided for example)
The bath in the corner by the windows
Maybe not a personnel stab at them as its just a reflection of the times - but £100 a night is too much for a Bed and Breakfast, especially one that although cosy is in need of refurb. I aint a total nitpicker but this should be around £60 per night
Very friendly staff, place is wonderful. Rooms are so clean. Free wifi, breakfast is included and good.
Location great and staff very friendly and helpful.
Lumpy bed thin walls did not sleep well due to banging doors stairs etc I did mention this on leaving they said they would have moved me if I had asked. Which is nice I think they would have. Breakfast poor but excellent cafe around the corner.
Shabby rooms, dodgy wiring, poor attention to detail, breakfast staff had apparently 'never poached an egg' and served a boiled egg on a plate not in an egg cup
Close enough to walk to all sights, including the pier and the lanes.
Staff were generally friendly. Room was all the way up to the top - if you are unfit, this is going to be a struggle for you.
They don't do boiled eggs - just fried and sometimes scrambled. I found the breakfast to be pretty poor.
All the staff were very friendly and couldn't do enough for us
I stayed with my sister for 4 nights, we both agreed that the whole place did not resemble the website photographs, there was also no bar open. With some 'cosmetic' attention this would be a lovely place to stay.
Good location, comfortable spacious room with sea view, half- price deal!
Scruffy carpets in hall and stairs, extension lead for kettle not working, nothing done when reported
Its Clean The continental breakfast was good The staff was excellent WiFi was good Excellent location
Long stairs to upper floor No AC Very old washroom fixtures shower was small
The staff were very polite and helpful. Unfortunately the spa facilities weren't available but we were given a discount as a result.
Nothing to dislike.
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