Armathwaite Hall Hotel

The staff and the quality of the room.

We were impressed by the relaxed family feel to the hotel. The ambiance and decor of the hotel preserved the property's historic roots whilst facilitating a relaxed and escapist feel. Nothing appeared to be too much trouble; staff were attentive but not intrusive. An extremely positive experience for my wife and I.

location,

Our lights in the room kept tripping out over the two days it tripped out 4 times.

This reviewer provided a score but did not have any comments

hotel was quiet yet all amenities are at hand ,which is why I enjoyed my stay,the staff were always extremely polite,it matchs its 4 star rating.

Wonderful location, excellent food, superb spa, rooms getting a little "tired"

The environment was lovely. Most staff were great. The rooms were of a high standard and clean. The spa facilities were superb and we really enjoyed these. The standard of food was good.

Most staff were lovely with the exception of a lady who appeared rather stuffy and in a rather unsubtle way told my partner that he should not be wearing jeans for dinner! After this comment, we felt uncomfortable during the 6 courses, despite the fact that we were both dressed very smartly. We had not been told that there was a dress code beforehand.

The location of the hotel is amazing and the staff very professional, approachable and friendly at all times. Spa facilities are luxurious and treatments extensive and professionally presented and delivered. The food was good as was service in restaurant.

Althought the room was well stocked we felt it was a bit odd that a 'restock' took place while we were in the restaurant having our evening meal. We also felt that the room was functional and did not really match our expectations of a 'luxury break' given that we paid £460. The room was smaller than expected with average decor and no view.

This is an exceptional hotel. It has a most beautiful location, and views from rooms are breathtaking. The staff are very helpful indeed . The spa is very new and very well appointed; it is the best facility of its kind that we have encountered in a hotel. The dining is world class. For a hotel of this quality, I found it all very unfussy and friendly.

The TV in my room was very old indeed, and the remote control did not function properly. The advertised Sky TV channels were not all obtainable. I was disappointed that there was not broadband access in bedrooms (there is in the common areas). It is not just business travellers that value this. None of this adds up to a serious complaint, however.

It was a fabulous hotel and the new spa is very modern and you could spend a day relaxing. The staff are very helpful and friendly and the building is beautiful. The evening meal is fantastic but was a little disapointed with the breakfast.

The only downside to this hotel was it was not child friendly and found that children/ babies were not catered for. Therefore I would recommend more for couples than families.

The staff were very courteous and polite. The location, particularly the lake views were outstanding.

The room we were allocated was fine, although the bathroom was shabby for this level of hotel

Attentiveness and excellent service from all staff. Excellent food.

Leisure spa facilities not to standard one would expect in a luxury hotel. However we were told a new one will by opened in January