Arora Hotel Heathrow    

de ligging was goed en ik vond het personeel zeer hulpzaam , het ontbijd was ook van goede kwaliteit.

Dienstbaarheid van het personeel. Op mijn verzoek om extra kussens, werden deze binnen no-time bezorgd. Uitermate schoon en een gratis upgrade naar kamerzijde vliegveld Heathrow.

Een klein puntje: het twee-persoonsbed sliep uitmuntend, maar was erg "wiebelig"......

The staff was very nice and helpful and it's very close to Terminal 5.

The bathroom looked clean, but smelled like urine and the food was terrible.

Only there for a short night's layover, but had the best night of sleep I'd had in months! Comfy beds, cozy rooms, and great service.

everything was superb ! we particularly loved our specially awarded airport view family room , given to us after my fall at the front revolving doors , where I tripped on A loose mat and fell forward ontothe floor ! I was uninjured but shaken A little ! everyone was very kind about it all ! we will come again sometime ! thanks !

Convenience and access to airport

Nothing in particular

good location for Heathrow Airport

Drinks are very expensive

Handy to ditch the rental car for a couple of nights and tripping into London by public transport to see the sights before flying out to home.

room was very nice and the restaurant was very good

having to pay extra for parking, should be included in room price or at least made aware of on booking, not a suprise at check in

Fabulous accomodations for connecting flights out of Heathrow. In addition, the food in the restaurant is very good. The room was spacious enough and had every thing we needed.

Excellent hotel! Close to Heathrow with shuttle. The staff is wonderful - very friendly and went out of their way to help us in any way possible. They were great with directions.

Professional people who understand their profession

Very friendly staff, good food, and ideal for Heathrow airport. Parking for 10 days was a lot less than quoted.

Good sized comfortable rooms. Well equipped. Friendly staff. Perfect location for early morning departure from Heathrow literally up the road from the long stay car park.

Nothing

the staff was very friendly, our room was clean, comfortable and very quiet. Also the hotel is located close to Heathrow airport we didn't hear any noise. Transport to and from the airport to the hotel by public bus is free. We would like to stay again at this hotel

there was nothing we didn't like

Everything,Fabulous

room and services

Convenient location for Heathrow A/port.

All the staff at the hotel were very polite & friendly. Unbelievably quiet, considering it is an airport hotel-slept really well, & bed very comfortable. The cost was very reasonable considering the quality of service & overall decor & cleanliness of this hotel.

Could not fault a thing!

Close to the airport - convenience of airport transfer - very quiet even though close to the runway - restaurant was good

i love the restaurant SMITH...the food is amazing!!! the room is big and is clean...

the hotel tell us how to go to the hotel which is good, but they did not tell us the bus is free, so we paid....the reception is not friendly.

Room was a good size and very comfortable. Easy to reach by free bus from heathrow. Included breakfast had a good range. Dinner in restaurant also very good. Staff very very friendly.

No negatives at all.

This hotel was ideally situated near the Heathrow Airport, with free bus shuttle to the airport. It far exceeded our expectations, and was luxorious, very comfortable, and had lots of amenities for a very reasonable price, which I booked on line

Nothing. Everything was great.

Friendly staff Very clean and comfortable excellent soundproofing (sat walking the planes comes and go without any noise)

Value for money

Difficulty of getting to the hotel from the airport - having to use public buses or expensive taxis. Why can't one of the 'hotel hopper' buses drop and pick up.