Arora Hotel Gatwick/Crawley  

The supberb location with direct access from Crawley station, the serivce to Gatwick airport, the design and room facillities, the quietness of rooms and the Gullicci restaurant - reasonable prices and great food!

Breakfast price was too high (we didn't use the breakfast) and staff aon the fron desk were rather brusque

It was clean, staff friendly & I loved the fact the train station was just outside the hotel & I was in London within 50 mins. I would definatly stay again.

Good location for Gatwick. Excellent customer service. Competitive prices. Superb restaurant. Nice ambiance.

One of the cosiest beds I've ever slept in!! The room was soooo clean, not a single bit of dust anywhere, had a lovely fresh feel to it. The breakfast was fantastic, a bit pricey but you do get absolouyly everything you could wish for. The hotel itself was beautiful, I have to go back to London in a couple of weeks and will definatley stay here again.

It is situated very conveniently near Gatwick Airport and the shops in Crawley and the railway station.

Perfect position for Rail Travel from Portsmouth. The Bedrooms and facilities Close by Gatwick Terminal

Charging for Internet Connection

Helpfulness of staff, specifically with regard to use of car park & shuttlebus to Gatwick. Spacious room and comfort. Cost.

Having no lift from the car park to the reception. Some people would have difficulty carrying their cases up the stairs.

We stayed at the Arora for 3 nights before we flew out to the Canaries and 1 night on return. Our room on both stays was very comfortable, the first room in the far wing and the second overlooking the railway which did not bother us at all as there is excellent double glazing and the room is air-conditioned if you wish. We liked the general ambience of the hotel, the high-roofed lounge area, the coffee bar (wonderful lattes!) and the attention of the staff. It's great to be able to access the hotel from the station platform via a security gate. Definitely recommend to our friends!

Modern and relaxing with attentive staff

Charge for car park, although used hotel bars and restraunt during stay,felt this could have been waived,although was reduced by £2.50 per day(£7.50 Per day instead of£10.00)

Excellent hotel well situated. Excellent price through booking.com

It is comfortable and conveniently situated near Gatwick but with plenty of restaurants nearby for an evening meal during a stopover. Proximity to the trains is a bonus and better than taxis.

Checkout can be busy.

Everything, highly recommanded...

A wonderful hotel stay. Limited restaurant selection, but the healthclub and associated services are a must! Beautiful hotel, good service, quite enjoyable.

Reasaurant staff, food selection, general atmosphere were disengaged at best. The food was good, but too expensive for the quality and amount. The only good spot in food choice was the 24 hour cafe that had friendly staff and a nice selection of pastries. However, again, when I ordered a ceaser salad that had to be made from the Italian restaurant, it was overly dressed, the presentation was unappealing and seemed to be just thrown together and the price was too expensive for the amount.