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Southgate Avenue, Southgate, Crawley, RH10 6LW, United Kingdom – Show map
|Premier Double Room|
|Superior Twin Room|
|Superior Double Room 4D Parking Package|
|Superior Double Room 8D Parking Package|
|Superior Double room – 15 days parking package|
|Executive Family room – 15 days parking package|
|Executive Family Room|
|Superior Double Room|
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33 properties in Crawley
Including hotels, apartments, villas and more.
636 verified reviews
They speak your language
Arora Hotel Gatwick/Crawley's staff speaks: Russian, Dutch, Italian, French, Spanish, English
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Terrace, Sun Deck
Sauna, Fitness Center, Massage
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs GBP 10 per day.
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Russian, Dutch, Italian, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 10 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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This newly-refurbished accommodations are a 15 minute drive from Gatwick Airport, a 10-minute walk from Crawley train station and close to the center of town.
Score from 319 reviews Good
The room was of good quality and very clean. Lovely bathroom and hot water. Comfortable bed.
My room was on the first floor looking internally onto the hotel lobby. It was dark and felt enclosed but I couldn't open the net curtains due to being exposed to people across the lobby.
The location is excellent for all our needs.
Nothing at all.
Food in bar very poor
chairs shaped liked eggs and hands
had to wait 8 minutes to check in the door keys didnt work consistently and had to be changed had to wait 10 minutes to pay the morgans bar restaurant bill the staff didnt react to peoples frustration at being kept waiting - sometimes it is unavoidable but a polite apology and a reassurance that they would be dealt with as soon as possible would have been nice and respectful
Discrete from the road. Good Parking - although expensive. Comfortable bed and beautiful bathroom with a magic non steam mirror! Interesting furniture in the reception area and splendid waterfall
Slow check in, lack of daylight in rooms plus brown nets. Expensive food in the Morgan Bar. Key cards did not work which was difficult as they were needed for lift operation
Stayed in the Arora hotel several times now and as before the stay was perfect
Leaving and going home
Service level good Good breakfast
Electronic keys to room didn't work for the duration of our stay No instructions on using kettle in room (needed to lift lid)
Modern, spacious comfortable hotel.
The hotel pub was closed. The staff in the Palm bar were very disinterested and not the least customer focus. The till wasnt working to pay for drinks. Barman said there had been "issues"!!!
The location near to the shopping area
Their wasn't anything we did not like
The room we had was large,very clean and comfortable.
Card entry systems are fine. I miss a door key and a light switch. But I'm just being picky and obviously out of date (you need your card to use the lift too) .
Proximity to airport. Excellent bedroom & breakfast. We loved the glass lifts. Parking included was a great plus with a taxi to the airport.The staff were friendly & helpful. We have stayed twice now. We arrived back late at night the first time but were able to have food sent to our room as the bar & restaurant were closed.
The second time we stayed we had a snack in the bar. We regretted not going to the restaurant as we found the bar was very noisy. All the sounds echoed. In future we will only go to the restaurant. Otherwise we liked everything else in the hotel.
Good hotel. It is my preferred hotel in the area.
It would be great if you put a bottle of water in the fridge.
location,great room and facilities
loads of people smoking outside the entrance
The ease of everything ..
Location and room sizes with stylish facilities .staff was good .
Well if the check out at 12 then room cleaners should have access after that they knock but if some one dont reply they just enter which is not nice for our privacy in case we forgot to put do not disturb sign..room kettle connection was not working I have to pay downstais cafe for tea ..and the most disturbing was the sound of train :( I stayed in room 106...
Everything was very good
Just internet was very slow.
Rooms are comfortable and well appointed. Shuttle driver Roland was excellent and provided me with assistance above the norm
Extra charge for shuttle Charge for parking for one night Bar prices
Location to Crawley Station
Food very over priced
Great location - very easy for Gatwick or London on the train. Clean and comfortable room. Very good value.
Slow check-in/out. Noisy air conditioning in room.
Very pleasant Accommodation
Not enough pillows in the room
Very convenient for Gatwick, train station directly on site and just eight minutes to airport. Package with parking is great. Nice pub/bar in hotel which was good for a few pre-holiday drinks. Rooms are nice with really comfortable beds.
Hotel can be accessed directly from the platform of Crawley Station - this makes it easier and cheaper to access from Gatwick than many closer hotels (as long as you don't arrive too late - last train around 12.30am) Great for access into London too.
Air conditioning sounded like a tired fridge even when turned off. Not loud or annoying enough to stop us sleeping though.
Internet speed If you want higher internet speed they charge Parking is a little expensive and the parking premises are somewhere between moderate and bad
The staff were courteous, helpful and friendly but professional, even when our return flight did not allow us to return to the hotel until about 1.0 am. The room was comfortable and spacious. The large public area and provision of alternative food outlets, as well as the Hotel restaurant. was helpful.
It would be helpful to receive advice about dropping off luggage at the main entrance before parking, as there is no lift from the parking area. When we checked out the staff member made an error in attempting to charge us for expenses relating to another room - A simple error which did not bother me, but when that was sorted he then wanted to charge me for parking, the costs of which were covered in my booking and should, I think, have been evident on the hotel computer records ! But these are minor matters.
Great location for people travelling to Gatwick or on business near Crawley
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