Arriva Hotel

エレベーターに緊急連絡装置が付いていないのが気になった。

チェックイン前に荷物を預かってくれたが、荷物室に鍵がなかった！そこで、レセプション脇においてもらった。他のホテルはあった！外出時の鍵の管理は厳格であったのに！

Closeness to city center, and to public transport

Many of the rooms were very small and uncomfortable. I complaint twice, and got new room 3 times. The last one was ok. New renovated bathroom. The walls could be cleaner, and the tv was small and too high up to be useful

I liked the confortable room, the cleanliness and good breakfast, the nearest to the King's Cross station, the position is very good because you can go everywhere in london with the metro.

This reviewer provided a score but did not have any comments

The man on reception was helpful when we rang to locate the hotel.

The lift wasn't working, we were on about the 5th floor and no-one offered to assist us. There was a ladder on the stairs also. Given that this is presumably a fire escape I was not impressed.

Good location near Kings Cross. Price was correct. The hotel is in good condition and clean. Has the necesary confort without any luxury.

Water doesn't get warm enough at "rush hour" (breakfast). Breakfast could use more variety.

This reviewer provided a score but did not have any comments

I liked the space, the room, the staff, the location, the price, I would definetly come back to this hotel.

the room was very clean and looked nice. the bathroom was small but also lovely. the rooms also have a fridge/freezer and a tv! also there is a lift to all floors. very good value for money. 5minute walk from kings cross station. i would definitely recommend this hotel and stay again :)

This reviewer provided a score but did not have any comments

Not what I expected from the reviews.But the gentelman's service at the desk was ok.

Cleanliness was great, crisp cotton sheets, en suite facilities excellent, tv and tea and coffee at hand. thank you

2 of the 4 staff were a bit grumpy, but nothing major. I was so excited I wanted them to share that.

1- hotel location 2- co-operative & friendly staff 3- budget