Arundel House Hotel  

Setting by the river with easy access to city centre

location and parking available

Decoration very old fashioned and lots of bright patterns. Room OK but needed refreshing.

great location to the city centre, good parking, exellent food, friendly staff

Very pleasant reception area. Good location. Room was spacious - good for a single. Room was very cold. Good breakfasts. Friendly staff.

Location excellent Food good

Room very cramped and bathroom tiny

The location is wonderful, the room was fine and so was the breakfast.

The staff had little knowledge about tours or general information about Cambridge. No lift.

Excellent continental breakfast . Very comfortable rooms. Very pleasant staff especially in the restaurant.

Nothing

We were in the Coach House as we wanted peace and quiet - perfect

Breakfast. Staff were very busy, polite but short-staffed. We had to wait for a table for 2 people (staff wanted to save a table for 4 in case 4 people turned up - not while we waited though) Couldn't you also use the bar area for more tables? Then we struggled to attract a waiter's attention to order a cooked breakfast. Whilst not ideal it was ok over a weekend. If the service is like this Mon-Fri then I couldn't recommend it for business.

A perfect hotel to explore Cambridge, I would stay again. Value for money and not more than 10 mins walk to the city centre, a nice Italian restauant, a punting excursion or open top bus tour. Hotel room was spacious with a comfortable bed, nice deep bath and power shower (209), our request for a room overlooking the river was given. Continental breakfast was nice, fresh fruits, cereals, cheese, toast, croissant, juices - as much as you like! Those that complained about not getting the full english need to walk around with their eyes open - it states that it is extra on your room receipt when you check in, outside the restaurant and in the menus!! We had a great weekend, thanks Arundel House.

The situation: very close to the city centre and the colleges + in front of Jesus Green, which is both a relaxing and lovely place. The reasonably good continental breakfast (fresh fruit salad and cheese) though harm or a m eat option would be welcome. Nice conservatory and bar area. Rather good restaurant. Good wifi.

Having to climb so many stairs. Musak in the restaurant. Noise of an air (?) extractor well into the night (very ennioying).

The staff were excellent both friendly and efficient. Location was excellent for the purpose of by visit.

Single bed As this is a 3 star hotel all single rooms should have a double bed. Both the bedroom & bathroom need upgrading, decor very tired, there was mold in the shower.

decour, large dining and bar area conservatory proximity to river and city centre

very small room size room too hot window security near fire escape very tight parking bays in rear could lead to vehicle damage

Hotel was nice, room was comfortable. Location was great for walking to the city centre

Significant problems with the Internet connection. iPad and iPhone could not connect. My laptop connected to a weak signal and dropped several times. There may have been a router down for my part of the hotel, but they didn't address that late in the evening (23h00).

Well located for the city and motorway but far enough away to be quiet. Staff are very friendly and very helpful, nothing seems to be too much trouble. The hotel is opposite the river Cam but the photographs are a little deceptive as there is a main road between the two!

Breakfast(continental) Staff Room

Having to climb so many stairs and to walk so far(Room 316)

We had a front bay window with fabulous view of Jesus Green. Ideal location for centre.

My husband likes a cooked breakfast when we are away. GHe did not have one as the supplement was quite expensive.

The bedroom was of a very good size; the room was front facing - overlooking the parks and the river; plenty of good free parking; great location to access Cambridge Centre (a few minutes walk) and also very easy to get to from the M11.

Slight issue with having carpet in the bathroom. Considering cost of room (£105 per night), it would have been nice to have the full English breakfast included in price instead of just the continental breakfast.

I like the close proximity to the city, and also the friendliness of the staff.

The room was a huge let down, for the money i'd spent. It was noisy, loud and incredibly small - tiny actually. I've worked on cruise ships which have had bigger cabins/beds/showers.

Location

Lack of customer centred service

Clean friendly and close to city. Good restaurant

En suite a little small. Extra shelf in en suite would have been good

it was in a good location and included parking.

the 'double' bed was tiny and we couldn't sleep in it for fear of falling out when turning. it was not a full sized double bed but maybe a 4foot. the breakfast included did not reflect the price paid, a full English breakfast should have been included to make the hotel comparable with others. the room was dirty and really hot.

Internal design of hotel. The breakfast with a lot of fresh fruit was very enjoyable. Bar was nice.

Nothing. The experience was very enjoyable.

Great location Pleasant & helpful staff

Faulty shower

The location is attractive and very convenient for the city centre/uni. Plenty of parking. Excellent shower. Quiet top-floor room. Clean.

The hotel is quite old fashioned and a bit tired in places, but this could pass for Victorian charm, I suppose. However, carpet in a hotel bathroom is never a good thing.

nearly eveyrthing

no lift in the main building