Ascot Hotel

the whirlpool bath with tv in bathroom

no sheltered smoking area

value for money

The staff were particularly pleasant and helpful, the breakfast was very good and the room was spacious with a very nice en-suite

There was no guide provided for the satellite TV and the bar could use a make-over in my opinion

We found the hotel to be lovely, our room furnished to a high standard with quality furniture and very clean and spacious friendly and attentative staff and pleasant atmosphere , we had no problems during our stay and did not hear any complaints from other guests .. certainly be our first choice on the island to book again .

Great and really friendly, helpful staff. Nice quiet, light airy rooms with whirlpool bath. Comfortable and very clean.

Trying to find parking each day was quite a challenge, some fixtures and fittings looked tired, and needed a little work, and the corridors were really quite narrow!

superior double room was pleasant and well set out. The food was very good,polite and helpful staff .With decent location for our needs.

No Parking facilities, no toiletries supplied

Really enjoyable. View of sea from room. Plenty of space in room. Nice to have somewhere comfortable in sit in room. Plenty of facilities in room.

The staff were helpful and friendly

The bed had seen better days and needed changing

Very far away from ferry terminal and bus terminal

The relaxed atmosphere and no hastle. The staff were all very helpful and we never felt under any pressure for breakfast or meals. It was a pleasure to feel that the hotel was our home for a period and we could sit and talk or read in the lounges or outside without interference. Thanks.

Nothing I did not like, But I thought the whip and cap over my bed suggested some sort of sadism! (Not serious).

friendliness and helpfulness of staff made our holiday food was excellent and room was comfortable and clean

I really liked the atmosphere of the place (cozy, the names of the rooms, etc.), the breakfast was good, and the staff was excellent. Frankly, the staff was the most redeeming quality.

(1) Website said free internet WiFi throughout; this was not the case. Not only could I not get free WiFI in my room, but even in the lobby it was so bad it wasn't worth the time/effort of waiting minutes at a time for each page to load. Because this was one of the two main factors (along with price) I was looking for when booking, I was very much disappointed. (2) Shower was a complete disaster. I'm not a plumber, and I don't claim to understand plumbing, but I assume some sort of inter-connection between rooms. The shower water would inexplicably (and very quickly) switch from freezing cold to burning hot. It was absolutely miserable. The base of the shower was falling apart as well, for what it's worth. (3) Lastly, while not a huge issue, I found the toilet rather annoying. On average, I would say it took me three attempts to flush the toilet. It basically required perfect timing -- not too quick, but not too long, otherwise it would give somewhat of a "quarter flush", and you'd have to wait a few and try again. Very aggravating.

Staff very friendly and helpful. It was no effort to accomodate requirements and staff listened to what you were doing and attended to needs without fuss - e.g being ready for breakfast before normal 7am start.

Shame there wasn't more (any?) people using the restaurant facilities at night - perhaps too early in the season? The hotel facade may be off putting - quite contemporary in rooms and foyer, but decor outside and in corridors a bit dated.