When we arrived at the hotel, there was only one member of staff there and he didn't have a clue who was checking in and left us stood outside in the cold and told us to call the owner. We couldn't get hold of the owner but found out why when the guy who answered the door came back 10 minutes later on the phone to him! Then, finally after now leaving us stood outside the front door for 20 minutes, he let us in and up to our room. It was a very strange experience and did not make us feel very welcome at all.
After we were taken to our room (which the guy didn't seem to know how to unlock), we were just left there without being given any information at all until we finally found the laminated sheets they had in our room.
In the morning the strangeness continued at breakfast. The owner (we think so anyway) was there and as we sat down he told us there was juice and cereals over on the side unit however, there were no menus or inkling of what kind of cooked breakfast they offered. The owner took our drinks order (as we wanted hot drinks) and left momentarily. He later came back with our drinks and stood by our table for a while before asking if we'd like toast. He then went and made the toast and came back with it. Once again, he stood and watched us eat our toast before finally asking us if we wanted cooked breakfast and reeled off as quickly as possible the items. In a panic, we both ordered everything because we couldn't actually understand what he offered us and by now, we were in a bit of a hurry to get somewhere. The breakfast then came out at 8:25am, we'd been in there since 7:50am and I had a taxi booked for 8:30am as I had to be somewhere by 9:00am. So I had to eat my breakfast extremely quickly.
After I left for my meeting, my partner asked if it was alright that he went back up to the room as we didn't have to check out until 10:30am.
Breakfast was very tasty. The bed was lovely and comfy and the room, inc en suite was a good size for the money.