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111 Cromwell Road,, Kensington and Chelsea, London, SW7 4DP, United Kingdom – Show map – Subway access
Excellent location – rated 9.2/10! (score from 473 reviews)
Rated by guests after their stay at Ashburn Hotel.
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473 verified reviews
They speak your language!
Ashburn Hotel's staff speaks: Italian, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Air Conditioning, Designated Smoking Area
Italian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 473 reviews
Value for money
Show reviews from:
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Score from 552 reviews Very good
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Score from 49 reviews Wonderful
Air con/ heating noise all night . Other rooms toilet flush very noisy. Glass on head...
we got the corner room, which is the largest. Fine bathroom and friendly staff. fast wifi.
location, service, spacious room, breakfast ( included)
bathroom a bit tiny ( litlle room for toiletbags)
we were given an upgrade to a beautiful king room, with elegant furniture and extra touches such as a plate of truffles. Lovely bar where a complimentary glass of fizz was served in the evenings . Impeccable in every aspect from decor to staff
All the staff were so friendly and helpful, nothing was to much trouble we would definitely stay there again
Close to Gloucester road tube so easy walking distance, a few restaurants nearby but better ones around South Kensington. Breakfast was okay. Enjoyed the prosecco each evening
Our superior room for the price was quite small & the bed squashed into a recess with space for only one bedside cabinet & lamp, the oversized curtains are in your face if you sleep on the window side which made the small room feel claustrophobic.
Location, breakfast, housekeeping
Lovely hotel and lively room. Difficult to get any food in day time or after 9pm.
Location was good, concierge was attentive, rooms were clean.
Password for wifi changed every day, breakfast was poor, few tv channels available, small lobby, lines during breakfast
Friendly staff, great sized bedroom relative to usual rooms in London. Very comfortable.
Queue at breakfast (but this was 0930 and it looked like everyone descended at the same time so could be a one off)
Staff are quite nice, location is good---steps from Gloucester tube and various bus lines.
Poor wifi, incredibly uncomfortable bed, tiny, tiny room with no place to store items. Canceled reservation early due to poor quality.Completely overpriced.
The location is great. On the Cromwell Road and close to the tube station and South Kensington Museums
Breakfast in the basement was a bit underwhelming. Not really looked after by minimal staff at breakfast time
Staff are excellent and always helpful. The location is good for the tube station and some museums. It's near Kensington gardens as well. However, there isn't a great number of restaurants or pubs nearby. Cromwell Road is a bit noisy, but then it's London. Just a couple of things that you may wish to know. Wife works very well, but there is no computer in the hotel to use. We had to use our mobiles. The heating/cooling system is rather mysterious and the engineer provided no help. We figured it out but it took 2 days to do so. Finally, you must use the room key to turn on electricity as you enter the room and the panel buttons on each side of the bed are dimmers as well as on-off switches. If they would simply provide a guide to these things it would help guests out. Otherwise, we recommend it highly.
The location was perfect; the hotel is very close to the Tube station Gloucester Road. Kensington is a must see neighbourhood and the walk towards Portobelo Road and Notting Hill was very nice. Also a must see is Kensington Palace Gardens.
location, staff, breakfast
very friendly helpful staff.
outlet in bathroom is locked so coming not from UK unable to charge your phone/laptop without UK plug.
It's a real gem, we have stayed there often & will return again
Having to drag my suitcase up the front steps on arrival.
The Ashburn is a great place to stay for your visit to London. Located in a good area near the tube. Has markets & restaurants nearby. Staff is very pleasant and helpful. This is our second stay here & we will come back the next time we are in London.
Very comfortable clean hotel with wonderful facilities and staff, who were very welcoming and so helpful. Very close to the Tube which suited our needs on this occasion. I would definitely stay there again if lucky enough to be in London.
Location - bar fridge - breakfast
New wifi password daily
We were originally booked into a room that had a very loud notice coming from the air conditioner which would not turn off. Although completely full they booked us into an apartment that they owned next door. They handled this very well and quickly.
Very friendly staff
Location was ideal. Room was spacious and very comfortable. Daily amenities provided in room and the early evening glass of bubbly was wonderful. We stayed 8 nights so having a supermarket nearby was also perfect. Front desk staff were great
Consierge was a bit bristly. He didn't seem to listen carefully to our needs and seemed rushed in providing info..which led to our being confused in the end. But, we managed fine.
This hotel is in a very pleasant position in a relatively quiet part of London. Access from Heathrow is good and the nearest tube station very close. The staff were excellent in every way and on arrival we were immediately upgraded to a larger room. Pleasant breakfast in a small dining room which meant peak time was busy but this was not an issue for us. The bed was comfortable and there was no road noise at all meaning a good night's sleep. Would definitely recommend this hotel if you are looking for a smaller and more intimate experience.
Location, cleanliness, service
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