Ashdown Park Hotel  

The hotel, an ex monastery, is indeed in a beautiful location. The park is very nice, although the constant noise of the water fountains there to oxygenate the water for the fish, disrupts the idyllic setting quite a bit.

Rooms are quite dowdy, especially the carpets. The bathroom is quite dowdy too and there is only a seperate tap for cold and hot water and wehad no cold water coming out of the shower at all. You have to be fit and healthy to walk very long distances to your room and the corridors are airless and smell of humidity and have not been redecorated for a very long time. The restaurant was chaotic and we had to ask twice for our drinks to arrive and our food got there before. A staff of a hundred attended our table and we got the impression that nobody knew what they were doing, possibly agency staff. But the worst thing was still to come: we ordered cheese after dinner and were brought a little silver tray containing biscuits to go with the cheese. After approx. 1 minute a waiter appeared and removed the tray from our table as he needed it for other clients as they only have 1 tray for the whole restaurant! Not enough seating space for all the dining guests in the bar and guests were outsourced to the other rooms waiting forever and a day for their drinks to arrive. The barman did not know what a Fernet Branca is and at the end the hotel overcharged us for the 2nd night, which we are still trying to sort out.

Ambiance, surroundings, loction, attention to detail, staff, menu

Showers are poor and hot water was less than we would have expected

A quality product set in superb surrroundings.

Double was really two singles bolted together.

Lovely service, wonderful dinner, and one of the most comfortable rooms we have ever. Stayed in. Thank you very much!!!

the afternoon teas are very good, had ours over looking the lake, it was very relaxing.

the amount of people being shown round the hotel with a view to booking their weddings. Felt it was quite intrusive and a bit gold fish bowlish

A fantastic setting with panoramic views of Ashdown Forest, the service is first class, worthy of a five star hotel. The spa facilities are excellent, but do book early. A relaxed atmosphere the makes you want to visit again we certainly will.

The space the traditional feel of it, the facilities

Thought lounge /terrace light food, except for high tea, was a disappointment, and not up to a very imaginative or ,, high enough standard

Perfect position for the forest, good spa facilities, restaurant food was excellent

Not so much of a complaint as all tastes are different, but we found the hotel miles to quite for us, you felt your self crepping about. However over at the spa was a bit more relaxing and did at least have music. A long walk to the bedroom, thats our fault though, we should have stipulated a closer room, as we went midweek, we probably wouldnt have had a problem getting a better position room

The hotel was of a very high standard in beautiful surroundings. The atmosphere was relaxed and the staff were friendly and efficient.

We really enjoyed our stay. The fine dining restaurant was superb. Afternoon tea was wonderful. Spa facilities were great too. All staff we dealt with were extremely professional and friendly. Stunning setting and so we made use of the jogging trail maps provided. Location great. Close to the M25/23 yet feels like you're in the middle of nowhere.

We had by far the smallest and most basic ensuite bathroom I've ever seen in any of the many 4* hotels I've stayed in! There was certainly nothing "deluxe" about our room and I must say I resent it being referred to as "deluxe". Simply "double room" would've done. Also the dressing table light was barely a warm glow.... I appreciate little natural light is part of the charm of an "old" building but I could barely see my face in the mirror due to the insufficient lighting/wattage of the bulb.

Not too far from home, nice room, elite facility, quality staff, quiet surroundings with a possibility of seeing wildlife (especially deer) every day. Well presented dining facilities and good food, will visit again

Minor items Perhaps the menu choices should be increased

Warm friendly atmosphere. Relaxing environment.