Aston Hall Hotel  

not a lot had to move rooms , wedding function on with band put directly at side of it with loud wedding guests and drumming music stupid of staff to put in room given when empty rooms on other side of hotel , let down

Comfortable bed, well lit room.

Dirty table. Extremely noisy shower motor from neighbouring room. Noisy corricor doors.

All very easy, quick check-in, great room with lots of luxury... Staff were polite and friendly, not the robot reception staff you get at some places.

There was a constant background whirring/whining noise coming from something that was going all night (maybe a fan, bar cooling unit or air- con noise?) The kind of noise you wouldn't notice normally but because the place was so quiet I could hear it and got to the point where I couldn't ignore. I'm a light sleeper and it was a bit annoying. Rest of it was all good.

We were upgraded for some reason which gave us an excellent spacious room with a great view of the grounds. We had no difficulty finding it which was a bonus. The staff were brilliant and very helpful.

From my wife's point of view, besause she is slightly disabled, there were a few problems. 1. No lift. 2. The bath/shower was very slippery with no none slip mat or handles to aid getting in and out.

clean, comfortable beds and a great breakfast. Great value for money and friendly staff as well.

The only downside was the music that was too loud, i presume it came from a wedding or event being held in the hotel grounds

The hotel was clean and comfortable. The staff on the whole were helpful and friendly. Our room was lovely, if a bit smaller than we anticipated. Evening meals in the restaurant were tasty, well cooked and well presented. The location was also ideal for us.

The bedroom was not furnished in a useful way - the wardrobe was not suited for use with no decent hanging space. Although the breakfast was well cooked and well presented, on our first morning the hotel was busy and although not all the tables were occupied when we came down to eat, none of them had been cleared and re-set after previous guests had eaten.

THe presentation of the hotel and the staff

The food was very poor soup was microwaved and the Sausage on the Mash was from Breakfast time

Rooms were excellant value, will stay there again

Very little dialog with reception staff on checkout, wasn't asked if I enjoyed my stay, everything ok etc.

I have stayed at Aston Hall on 4 occasions. The first time the hotel was brilliant in every way. The next few times it has gone downhill - mostly in the way staff deal with you. But, saying that, after they mixed up our reservation (made though booking.com) they did correct it and offer a discount. The manager was lovely. The better rooms are mostly good, some are fantastic! The luxury room that were given for our other room was really nice and had lovely countryside views. A few of the staff are lovely. They did us a lovely sandwich tray for later at night. The hotel decor is great. Just wish they could get back that consistent friendly and helpful Yorkshire hospitality that we saw on our first visit. Decent breakfast buffet and good choices for cooked breakfasts. Very comfortable beds - except horrible extra z beds...

They messed up our reservation. They are very restrictive about when you can eat. They told my husband that they don't serve breakfast before 9 am on weekends... Then they told me that they don't serve pancakes after 9 am on weekends... Hmmm. But they did allow pancakes on Saturdays and also after 9 am. They seem to make up the rules as they go. The breakfast staff do not smile - except for a young man who did. Our room had a leaking shower and some mould. I told them about it but they didn't seem to care. Our deluxe room was really nice on one night and then a few days later when we returned, it was a small, cramped room. But, they probably wanted to give us the poorer room as they needed the nicer rooms to be on show for the prospective weddings they were showing around that weekend. Croissants were never fresh.

Executive rooms were well appointed, lovely granite bathrooms, nice large rooms.

No teabags on the coffee.tea tray, no bathrobes. Room was non-smoking but smelt of cigarettes.

New Years Eve Gala Night,excellent food and a very good night all together my wife and I enjoyed it immensley. The staff worked hard all night and full credit to them.We will certainly return again in the future.