Aston Hotel - Dumfries  

Staff

Tv picture crap no choice of digital channels hardly. I have stayed in ten different rooms and they are all rubbish tv pictures. If I did not go out with customers most nights and had to stay in my room I would book elsewhere.

Friendly staff on arrival, extremely attractive decor for the price and comfort in the room. Wonderful choice at breakfast, and the coffee - well the best I have EVER tasted, must get the make and maker !

Nothing really apart from the carpet laying and the scaffolding around the outside giving no outlook from the room. But we realise that this was just temporary.

Situated in a quiet location, surrounded by lawns and trees. Large bedrooms with excellent en-suite facilities. Staff very professional.

The rooms were especially nice, beds very comfortable, bathroom clean and tidy.

I believe the hotel could do more with the lounge/communal areas to ensure they are in keeping with the rest of the hotel ambience.

The hotel itself is well designed and very comfortable. Dinner was excellent. The staff were very good indeed, welcoming and friendly.

We found the staff were very helpful, the room was of a very good standard, the restaurant and breakfast provided excellent meals, again staff very attentive and efficient, location was excellent for our stay and would highly recommend this hotel

If m&s did hotels - or John Lewis - it would be like this. Room spotless. Bed a touch too soft for me. Shower excellent. Modern block does mean you can hear any cough or sneeze in adjacent rooms, but the guests staying here don't look like they are all night party-goers! Haggis balls (I think they had a more exotic name on menu) and guinea fowl for dinner was fine. Well presented although game was a touch chewy although I like it like that! Sauce (did pomegranate get a mention there?) was drizzled on plate very attractively but this bird needed more flavour and sauce to be a big hit. Nothing to complain about but essentially safe food just like you can buy at M&S! Creme brulee had more exotic sounding ingredients and was very nice but again, I could buy much the same at M&S. The staff are friendly and service excellent. Attentive without being obtrusive. The whole team is a real credit to the hotel. On a late booking at £64 for the night, this is an excellent stopover and stonking good value. Would happily stay again and may follow some of the other reviewers food recommendations.

Apart from the unpleasant experience at check-in (see below), everything was fine. The room was pleasant, if a little bland, and the bed was both large and very comfortable. The shower room was good, and the seat in the shower was a good idea. Snack lunch and breakfast were good, though there was a bit of a delay to be seated on Sunday morning. All the staff [apart from the receptionist] were friendly and helpful.

My only significant grump concerned our need to check in at 12.00 noon to change for a wedding (on the same campus). We were charged an extra £15 - which I objected to but agreed because of the time constraints. Then, when we got there, the receptionist demanded the supplement in advance before she would release the room key. This meant putting down all the cases to dig out my wallet with credit card. FAR FAR from customer friendly! Did she think we run off without paying??

great staff nothing was a problem if you asked, very nice room and a king size commfy bed and the breakfast was spot on ,the town its self was with in easy walking and you could walk wright along the river nith which was very nice

The room we had was very comfortable and the meal we had on New year's eve was excellent.

We stayed in the hotel the night before our wedding and for two nights after. The room we got the first night was huge and we had a garden view but The view on the second stay was the car park which was unfortunate.

The location of the hotel very good for sightseeing in the area. The beds are very comfortable, staff very friendly

This was a fantastic hotel!Good value for money,comfortable modern rooms and delicious breakfast.Wish we could have stayed a bit longer to appreciate the facilities and the surroundings.

Really nice room. Fantastic Breakfast. Friendly staff