Aston Hotel - Dumfries  

The location Staff Comfort Building

we were wamly welcomed and check-in was very quick. Room was comfortable and spacious. Food was generally good including a very good breakfast. Location easy to find in a strange town once you know that it is in the University area.

Unfortunately at dinner there was a prolonged delay of over 30 minutes in the arrival of our meal due to a mistake by the witress in not loading our order into the kitchen computer. Apologies were profuse and we were given a complimentary glass of wine by way of reparation. These things can happen but shouod not. We hope the hotel learns to do better.

The staff were unobtrusive but ready to help when needed. The breakfast was excellent!

The corridors were very warm.

The Scottish breakfast. Fantastic

Not being able to stay for longer

The bed was comfortable and the room was clean. However, in the bathroom the shower door did not fit properly.

When I was asked what I would like for breakfast I stated porridge. As I frequently have it in the morning, it did not cross my mind to ask how they were going to cook it. The bowl of porridge presented to me was cooked with water and it tasted horrible and was boiling hot making it nearly uneatable! Service was extremely slow. Staff would forget what you ordered. We had 1 dinner and decided to go elsewhere the next day as it was so bad.

Rooms were very comfortable and clean. Had an evening meal as well as a breakfast and the food was excellent. All the staff were very pleasant and helpful

This is a very minor issue - Unusual shower cubical facilities. The seat in the shower looked good but was very slippery and the door opens out and drips water over the floor

Lovely setting in the grounds of the old Chricton Instistution.

Booked room as a double, what we had was two single beds joined to make a double with two single matresses. Not a very comfortable nights sleep. Television too small for room size and poor reception and few channels. Breakfast was very average and not a fantatstic selection. I have ataye ay many cheaper budget hotels with a better service. Not worth the price charged.

Friendly staff. Restaurant food very good.

Staff a bit scruffy at times. A bit soulless in the bar area and restaurant. The new building is ugly to look at.

Staff very friendly and helpful. Evening meals very good. Nice size room for our stay. Very relaxing atmosphere.

Room on the cool side, could have been a bit warmer.

Location, Clean,

Tv in room did not work. A bar menu as a alternitve to the heavey bistro menu as eating after 8pm.

Some staff were excellent

Some staff were less good

Staff and room were good hotel clean and tidy restaruant food very good

Bit difficult to get a lighter evening meal, had ro resort to room service which took one and a half hours to be served

Fantastic hotel with very friendly and helpful staff, lovely comfortable rooms and great food

Nothing

The old hospital building was well preserved and tastefully utilised. The old hospital doors were still there one of which still bears the sign "Please close this door" reminding us of the old Crichton Royal Hospital.

The new extension for guest rooms whilst tastefully decorated inside is an ugly eyesore from outside, not at all in keeping with the rest of the Crichton campus. Surely this could be more subtle.

Mixture of styles The old reception and resteraunt rooms with culture were complimented by the modern and very comfortable bed rooms. A very enjoyable stay and we have already recommended it to others

Nothing

Fantastic hotel! Great location, beautiful rooms, bed very comfortable, en suite lovely, well lit and fantastic power shower. Gorgeous views over the grounds of the hotel. Staff very friendly and efficient. Great value for money. The public areas of the hotel are also really nice. Looking forward to our next visit!

nothing negative to say.

The room was warm and comfortable.

Rooms were large and comfortable, very cosy. Bar and restaurant were also very comfortable and service excellent.

No real faults found at all.

It is in a good location.

Can be difficult to locate. The addition of a small gym would add value.

The location is very good. The staff are very pleasant and attentive

Located in a very quiet estate with beautiful grounds just outside of town. Comfortable, modern and clean. Very friendly staff.

No swimming pool!

Everything

Nothing

The grounds around the hotel are beautiful

Couldn't use Skype due to internet strength

Friendly and helpful staff

Noise (footsteps clumping) in room above in early hours of the morning

The location. The very helpful and friendly staff. Warm rooms. Free WIFI Good choce at breakfast.

Nothing really. Just to ask if they could put a level access shower into the room for disabled people. The room was great but just needed better access in the bathroom, not everone can get into and out of the bath. Disappointed that there was no haggis or special event for St Andrews night. Upgrade the wine list.