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Astor Court Hotel20 Hallam Street, Fitzrovia, W1W 6JQ London (Show map) Good, Score from 429 reviews“location , value for money , helpful staff.”
Russell,
Helston
A 5-minute walk from the shops at Oxford Street and Regent Street, this elegant Victorian town house offers a buffet-style breakfast and is a short walk from many Tube (subway) stations. Astor Court Hotel is a Grade II heritage-listed building, and each spacious room and apartment has unique features. Bedrooms have free tea/coffee facilities and satellite TV. Regents Park is a 10-minute walk from Astor Court. London's West End theaters, Piccadilly and Covent Garden are just 10 minutes from Astor Court Hotel. Hotel Rooms: 45
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Total Hotel Score:7.1
Based on 429 reviews Guest reviews are written by our customers after their stay at Astor Court Hotel. |
Score breakdown
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Lynsey
Group of friends
Liverpool,
United Kingdom
September 10, 2011
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Awfull. From when we arrived no bulb in corridor so could not see how to open door, room looked very tired but we can put up with this but then beds hard, when you empty the sink the water comes up through the bath and the smell from the bath plug hole was foul and surly cant be healthy. Try and sleep in that room my god might as well have slept outside the noise from traffic and people was very loud indeed. Breakfast oh my god it was i felt like a truckers road side cafe with plastic table cloths on the tables (never knew you could still get them) Tables not set very poor selection with a tray of cheap brown/white bread, selection of jams, no choice of milk just full fat, no vegiterian yougurts so we just had bread and jam. I was astonished to watch staff come into the dinning room with thier own cups take a tea bag and make thier own cuppa then come back out and take bread to make thier own toast to take through to the back (this using food ment for guests who had paid over the odds) Another staff member had an old tea towel full of holes and used an unlabled spray gun full of liquid and sprayed this liquid onto the cloth in front of the food them wiped the tables i was absolutly astonished i just had to leave it was distgusting. Can i leave my lougage we asked reception yes we could and she pointed through there first door on your left which was a store room no lock on the door and no tickets given for when you reclaim bags back anyone could walk in. We just left and paid £8.50 for each of our bags to be left at Euston station. We have stayed in a number of hotels in London as we go there 3/4 times a year and they have been fine along with a lovley cooked breakfast. I strongly urge people not to spend thier hard earned cash on this place as other hotels that cost the same would offer higher and more hygenic conditions.
4 out of 4 people found this review helpful, did you?
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3.8 |
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Anonymous
Young couple
Sweden
November 28, 2011
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Bad smell in the room. Awful bed! Breakfast was a joke.
1 out of 1 people found this review helpful, did you?
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4.6 |
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Christina
Young couple
vrilissia,
Greece
November 17, 2011
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One word could describe this hotel: awful. It was the worst hotel I have ever stayed. I advise all the guests who are thinking of booking there, to avoid it. The room was old and tired, there was a disgusting smell from the first minute we entered the room, coming probably from the dirty carpet. Old dirty courtins, old blanket without a blanket case, linen with holes, dirty walls, awful!The mattress was so soft and old, we could feel the innerspring on our body.We woke up every morning with backaches. And no frige! And on top, they ask 160 pounds per night! Perhaps not much for London, but a lot of money for what they offer. The breakfast was a joke,but we wouldn't expect something better from this hotel. Nothing fresh. The breakfast staff was all the time inside the kitchen, speaking loudly and having no contact with the breakfast room, ignoring the new guests who couldn't find a clean table to sit. And when they were asked to clean them, they cleaned the plastic table covers with the same dirty piece of cloth they cleaned the chairs! Housekeeping police needs to arrest them!!!I Could go on and write more but I just advice everyone to avoid this hotel.
1 out of 1 people found this review helpful, did you?
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3.3 |
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Valerie
Mature couple
Leicester,
United Kingdom
April 24, 2011
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The Breakfast was just as advertised. All food was replenished when needed, tables cleared promptly, and the food service area kept clean. Location was great for the major shopping streets. Underground was reasonable close. Room 30 had a leak with water dripping from the ceiling above the bath tub from arrival to departure. No apparent effort to repair during our stay. Leak was reported to front desk and two men came promptly to survey but not action. No offer to move us or compensated for the situation of drip while using tub. We have no idea of the source of the water making the ceiling leak. Hotel likely located above underground track hence noise from tube trains.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Mikko
Group of friends
JYVASKYLA,
Finland
April 14, 2011
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Location was very good There was no breakfest food available anymore when we came to eat one quarter before breakfest ended up. Some meat and some green would have been very tasty with breakfest. Hotel was also quite noisy. Price was pretty high compared to facilities.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Andrew
Solo traveler
St Helier,
Jersey
April 13, 2011
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Easy access Very old and tired looking inside and the beds were terrible
1 out of 1 people found this review helpful, did you?
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4.6 |
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Anonymous
Family with older children
United Kingdom
April 12, 2011
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We booked into an apartment within the hotel and it was great that all the family could be together. We could also walk to where we wanted to go, but it was also handy for the tube stations, etc. The rooms could do with a lick of paint to smarten them up.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Group of friends
United Kingdom
April 12, 2011
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Close to most things we wanted to do over the weekend, pub on the corner served lovely food in the daytime. Bed not the most comfortable, but my husband slept well as did our friends in the next room. Found room quite warm in the night but couldn't open window due to noise outside, something I'm just not used to so maybe wont be too bad for other people.
1 out of 1 people found this review helpful, did you?
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6.3 |
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Anonymous
Family with older children
Belgium
April 11, 2011
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Convenient for theatre/shopping, clean and rate includes breakfast. Second time I have stayed - both times did not get my original reservation. Did not have the apartment; however given 2 twin rooms.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Penny
Family with older children
Barry,
United Kingdom
April 11, 2011
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I have just returned from a two night stay at Astor Court with my two grown up daughters. We stayed in a triple room which had three single beds. The room was spacious, clean and with a good sized bathroom. The hotel is convenient for shopping in Oxford Street (maybe too convenient!) and is close to Oxford Circus tube station making it easy to get around London. The hotel staff were very friendly and helpful and we would definitely stay there again.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Ofer
Family with older children
Kiryat Ono,
Israel
April 4, 2011
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locaion The receptionist kepy igoring us, each time we entered or left the hotel, even tough we stayed there for 6 nights
1 out of 1 people found this review helpful, did you?
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6.3 |
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Anonymous
Solo traveler
Hungary
April 3, 2011
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the breakfast I had to sleep on a truckled bed inspite of having two normal-sized bed in the room and it was very noisy from the room.
1 out of 1 people found this review helpful, did you?
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5.4 |
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Kathie
Group of friends
staffs,
United Kingdom
April 14, 2011
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The hotel is perfectly situated, very close to oxford street and the London palladium. The continental breakfast was nice and the beds very comfy. The staff could have been a lot friendlier, i asked for an ironing board but one did not turn up so i had to go to reception and ask again. Thee was no security at the hotel anyone could walk in and the luggage department was unlocked.
1 out of 2 people found this review helpful, did you?
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7.1 |
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Miriam
Family with young children
Marsa,
Malta
January 9, 2012
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Break fast, good relation with staff and good location. Nice white sheets and Towels. Keep it up. Prefered more nice bedspreads.
Did you find this review helpful?
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8.8 |
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Anonymous
Young couple
United Kingdom
January 3, 2012
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Has a good location to city centre and Oxford street. It is not clean.. Very old design and furniture.. The receptionist barely smiles.. The breakfast is poor, the wifi is not free and is very expensive.. The price paid for one night is not worth it at all. You can hear the external noises from other rooms and floors..We would not stay there again!!!!
Did you find this review helpful?
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4.2 |
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Jane
Group of friends
Priorslee,
United Kingdom
January 2, 2012
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Hotel was walking distance to regent street and Oxford street so loads of shops and restaurants to choose from. Even closer is a Sainsburys local,a couple of pubs and nandos. We had a family apartment that had fridge and microwave. The room had a bit of a musty smell, maybe it wasn't used very often
Did you find this review helpful?
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7.5 |
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James
Family with older children
LEICS,
United Kingdom
January 2, 2012
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Close to the theatre for what we wanted and shops ... Wouldnt stay again as booked apartment and given 2 double bedrooms on ground floor . Very noisey with sound of tubetrains under hotel and electric door opening and closing all night ...
Did you find this review helpful?
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5.8 |
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Anonymous
Group of friends
United Kingdom
December 23, 2011
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Location is excellent - 10 minutes walk from Bond Street. We booked a 2-bedroom family apartment for a family of 4. We selected the hotel on the basis that the internet site mentions and shows recently refurbished rooms. On arrival we were told that the refurbishment of the apartments was not finished. We were never advised of this during or after booking. We were offered two rooms which was not ideal - lucky our children were not young! The first two rooms were old, dull and bady in need of refurbishment. We asked to see two more which were not really any better but we were tired and took them. All in all a very misleading and disappointing experience. Desk staff freindly but could do nothing really to help.
Did you find this review helpful?
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5.8 |
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Emma
Group of friends
Hoby,
United Kingdom
December 20, 2011
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Fantastic location, just off Regent Street and 5 minute walk to Oxford Circus tube. Breakfast was quite basic although I was expecting it to be just continental style..but would be good if they could offer more.
Did you find this review helpful?
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6.7 |
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Anonymous
Solo traveler
Turkey
December 19, 2011
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Waited like 30 minutes during check-in, it was extremely slow. It is one level up from a hostel. If you are not expecting much, it is good to stay.
Did you find this review helpful?
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5.8 |
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Meri
Group of friends
Skopje,
Macedonia
December 18, 2011
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Excellent position, comfortable room.
Did you find this review helpful?
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8.3 |
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Stuart
Solo traveler
Woodlands St. Mary,
United Kingdom
December 17, 2011
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Receptionist very helpful, staff good. Location for West End excllent.
Did you find this review helpful?
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8.3 |
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Christine
Group of friends
griffithstown,
United Kingdom
December 13, 2011
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Clean and friendly good location for shopping
Did you find this review helpful?
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7.9 |
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Tom
Solo traveler
Bournemouth,
United Kingdom
December 12, 2011
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Nothing. Well, the reception is nicely decorated, but the smart modern appearance stops there. Although the whole place is clean, the furnishings and decor are very old. The bathroom was in desparate need of updating. The breakfast was the bare minimum that could be provided.
Did you find this review helpful?
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5.4 |
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Anonymous
Mature couple
United Kingdom
December 12, 2011
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Generous room sizes. Period building. Quality furniture. We were expecting a double en-suite and were given more of a suite. The "shower bath" was a real shocker, to the extent that we didn't like to use it. Stained and badly worn enamel, with the ugliest plastic hose imaginable attached to the taps. As an alternative, there was the sink, so deeply cracked that we were surprised it didn't leak. Even though the rooms had no doubt been cleaned adequately, this all gave an indelible impression of lurking grime and germs. Shame, as it could be so easily rectified.
Did you find this review helpful?
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5.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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