Macdonald Highland Hotel  

Visited the ski slope, travelled on the Strathspey Railway, walking, eating out, shopping

Hotel was excelent

Its position

It compared to a university campus with poor sign posting. Very little information seemed available but most staff when asked were helpfull. Restuarant was good and staff very good. Our room did not have a shower which worked and as I regard that as a basic requirement in a quality hotel room or indeed in any hotel room you failed my reasons for returning to a hotel test.

Friendly staff and good service

The extortionate price of the drinks in the hotel bar! Outrageous. Hotel bar lacked atmosphere because no one was there. No wonder at £17.80 for two drinks (doubles) but very small measures.

Very little. In fact I find it difficult to compliment the establishment in any respect.

The staff were surly and the level of service was appalling. When we asked for Bar Food we were treated as thougfh we were an inconviniece rather than guests. The room was dusty and gennerally needed proper cleaning. We were glad that we were only staying the one night.

Staff were generally very helpful and the breakfast was absolutely marvellous

We had a problem with the toilet flushing. I reported this at around 7.40pm, but someone came to look only at 10.20pm following a second call. There was no sign of the CD or DVD Players mentioned in the booking.com description. The advertised Steam Room was out of order and due to be repaired "in a day or two". A (claimed) staff member using the sauna said that the Steam Room had been broken since Christmas. Generally, I expected far more for a hotel that cost over £90 per night

comfortable bed. close to town. good breakfasts. good central point for exploring further afield.

Apart from the intial confusion caused by a machine which programmed room keys and took almost an hour to resolve and three journeys back and forth to said rooms to try to open them, the Highland MacDonald was a nice, quiet, clean, comfortable place to stay. There wasnt really anything I didnt like about the hotel other than the above which was made more tolerable by a free room upgrade.

good location, facilities, room and food.

Its location to surrounding activities as well as the ones on offer at the resort

We were disappointed that the jacuzi and steam room were ouit of otrder during our visit

good location, within walking distance of the town. Great breakfast, very polite staff.

Unsure about how much an evening meal would be without asking, so ended up eating out. Maybe a bit too formal.

Very good breakfast, room was ok, and clean.

The public areas were tired and need refurbished, could not believe that they did not have a bar open for refreshments on a Saturday afternoon, had to get out door clothes on and walk 300 yrds in driving snow to the resort reception to get a drink. As a matter of principle they should tell you in there methods of payments that they charge for payment by Credit card. 4 Star prices but not a 4 Star hotel.

Large comfortable bed, friendly helpful staff

The bathroom was tired an very small. The resort is that big, we struggled to find where we needed to be and what facilities were included or available to us.

I was happy that the MacDonald Hotel delIvered all it promised with the exception of an in room dvd player. This addition would be a nice touch. Other than that we'll be sure to revisit in the not too distant future, as the staff, hotel and location ticked all the right boxes.

Could have delivered on in room dvd.

Everything about the hotel is great. We have stayed several times and are never disappointed with anything - from service to food !!! The staff are great, nothing is a problem for them. I love that there is everything within the complex so you dont have to venture far for something to do if you dont want to. Overall - great hotel and fabulous staff - cannot recommend this hotel high enough.