Avon Gorge  

The location is superb, edge of Clifton for shopping and restaurants etc, and Gorge view and Bridge. A historic hotel with prime position and fine views from some rooms., Enjoyed by myself, as an artist, who wanted to paint the view from the room.

I did not like the use of the Avon suite etc for parties and functions, it alienates the residents staying in the hotel, the blackjack tablesin the entrance foyer are particularly unappealing to those wishing for an upmarket and relaxing stay. I think a residents bar/ lounge( with Gorge/ Bridge view) is needed to avoid the crowded bar, open to non residents,and complete with huge tv. I feel that the hotel is unsure about its market and should be aiming higher. The serve yourself breakfast creates a lot of chaotic movement at busy times in the small eating area, adding to a less than relaxing start to the day. You should be offering free range/organic/ well sourced choices for the discerning diner. I am sure that it considers itself more than a budget hotel and should aim at a different market, it seems a waste with all that it has going for it.

Room upgrade, suite was spacious, but bit shabby

Pre-cooked breakfasts, kept warm, fairly tasteless, and eggs were rubbery, toast was limp, and barely toasted, all could be greatly improved with a little planning and freshly cooked food as and when the patrons arrived into the restaurent

I enjoyed sitting on the bar/veranda having abeer

No Airconditioning

Location is excelent.

Even if it's "part of the package" the coridors are a bit narrow. Especially when you are located at room 33 and need to walk through the whole hotel to get out through reseption.

Pleasant staff. Location excellent

The evening meal wasn't up to the rest of the hotel. The chef needs to take more care with the meat selection. After discussion, the steak dish was deleted from our bill without any problems.

I like a view of Clifton bridge from my bed room .. and night shift staff was so friendly and really helpful.

Just a car parking is so limited I cannot find one

We asked for an early check in and the fact that we had this took the stress out of our day.Your receptionist was fantastic.We arrived 1 hour before we were due at a wedding and she calmly sped through all the details and ordered a taxi so we arrived in plenty of time

Arriving on a dark winters evening the room was warm, curtains closed, light on. Very welcoming and comfortable.

The common parts are tired. The bar is not a relaxing or comfortable place. Being open to the public its not really a hotel bar but a lads pub. The floor is wood the seats hard.There was beer on the floor, a sports channel was playing louder than reasonable and at 7.30pm it was almost empty . To sit and read I got my drink and went straight to the hotel comfy chairs in the lounge- which is slightly better than just a corridor. The lounge and restaurant area are opposite to the rooms- the design is not comfortable-just functional. I think these parts suit the summer better when the outside areas are where people want to be. I would recommend for overnight stays if the location suits as the price is good

it was very comfortable and the staff very helpful and friendly

Location is fantastic with views of the suspension bridge and avon gorge as well as close proximity to the fantastic 'city village' of Clifton and yet not too far to walk into Bristol city centre if you're feeling fit. Hotel is comfortable and homey with a bit more character than your standard modern chain hotel. Staff were helpful and happy to accomodate an early check in.

Services for business travellers are not fantastic... No wi-fi in rooms for example, just in the public areas, which are not all that comfortable to sit and work in. Rooms are a little cramped. Breakfast fairly standard buffet fare. I wouldn't describe it as a luxury hotel but location and characted more than make up for it being a little rough around the edges.

The view - My first flat was on the same road so it brought back memories

The extra bed in the family room was not satisfactory and the child slept on the mattress on the floor

V convenient for Clifton Village. Friendly and helpful staff.

The room I had (122) was noisy (until around 1 am) - was told this could be because it was near the kitchens

Great location, food was good, great place to stay for a city trip to Bristol

Rooms could do with updating - a bit tired.