Avon Gorge    

The bar's terrace with view of the bridge. Very good breakfast. Comfortable bed.

Not enough staff at the bar on Saturday. had to wait ages for a drink. Maybe you should have table on the terrace service when it is busy?

The views were amazing (terrace was fab) and the staff were very flexible - we wanted to eat breakfast outside and they quickly set up a table for us. The staff really helped to tailor package our evening to ensure we could dine when we wanted, in time to make a show at Colston Hall and I was able to speak to the kitchen staff the day before to articulate our timings etc. Dan who worked in the Restaurant was extremely attentive to our party and was very helpful, polite and professional. Our perception of the hotel was entirely shaped by the courteous, friendly and flexible staff - they were excellent and a credit to the Avon Gorge Hotel.

The hotel was rather faded and the decor was dated. Needs a facelift

The views were spectacular of the gorge and bridge. The room was wonderfull too very comfortable.

The cost was a bit much for what we asked for. Needs a gym.

The location of the hotel was great. We paid a little extra to have the view of the Gorge. Clifton itself was a lovely place to visit, lots of independent shops and cafes. The Receptionist on arrival was very helpful.

getting away from work

Good hotel no problems

TV is very old needs to be updated

I was put in the 'President suite' - in the basement, accessed off the street round a very dark corner. As a single female I felt this was inappropriate. The suite smelled of food, was dark and dingy and not clean. I asked to change and the receptionist gave me room 133, which was comfortable but the bathroom was a bit grimy, the bathroom hairdryer didn't work and the surfaces were dusty.

Wednesday morning reception friendly, helpful, delightful Room smallish but I was on my own. View sensational

Evening reception efficient but not welcoming

The wonderful view from our terrace, the elegant room we had, with its ceiling fan and heated towel rail and wonderful shower, the tea and biscuits in our room, the terrace restaurant where we had dinner, the lavish breakfast (fabulous croissants, best I've ever had), the 25% discount card given to us for meals in the hotel, the thoughtfulness of the staff, everyone really helpful, friendly and pleasant. We will always stay there when we come to Bristol!

There was nothing we didn't like!

position, stunning views and close to shops and bars

The view and room service dinner and the memories of staying there

Breakfast room service was disappointing. Pre used jams and cold coffee

location

car parking

Its in a nice location. The room is clean and functional, soothing special but nice all the same.

I stayed there last year and the service in the bar/tea was terrible. Waiting ages for service, no one knows what they are doing, rude and little English. This year it is exactly the same no change at all.

location

All very satisfactory. I sent for info from the TIC and received a booklet - a map also would have been useful.

Only about 10% of leaflets in the hotel applied to Bristol. The rest were for Bath, the South-West etc - very disappointing on the first day!

Location..

BBC1 and 2 did not work... unable to remove plug from bath..... electric air vent in bathroom did not work.... room newly refurbished but to a low standard.. coffee from bar too expensive for 'ordinary' (not Costa standard). coffee..

Good service in restaurant for breakfast - made porrage on request.

Poor welcome at reception when booking in.

sheets, bathroom, decor, comfort

price, restaurant staff at breakfast, cost of breakfast

Fantastic position. Good value for money

Limited parking

Location was excellent, the room and en-suite spacious and comfortable. We has a lovely view over the terrace and Clifton Suspension bridge.

Service was a bit hit and miss at breakfast. We stayed 2 nights, service was poor on the first morning and excellent on the second.

Bed was hard, cup in room was chipped.

This is me and my partners favourite hotel. When ever we can afford to stay a few nights we always stay here when we visit Bristol. We are originally from Bristol but moved cities and we often come back to see friends and family. We love the view of the suspension bridge the spaciousness of the rooms each time we get a different room. Its classy, it's friendly its perfect for couples who want to get married there.

Only slight disappointment is that we think for it's location and the gorgeous view of the bridge and the prices for the rooms we think it could be made looking better some work needs doing to make it more modern and new. I cant believe it's only a 3 star hotel its should be a 4 and if they did some work to it they could achieve it. The last time we stayed in one of the rooms we were disappointed with the bed it was slanted and looked very dated how ever other rooms we have been in were lovely but deffinately need to replace all tvs to modern ones.

Great views of gorge Queen size bed Large bedroom Good size bath Nice wedding venue

No breakfast included Bathroom smelt of urine

Fabulous location, great views, comfortable

Noisy groups at in-house functions, poor car parking, very busy, very little peace and quiet to be had, windows rattled all night in the wind.