Avon Hotel  

Location, near Heathrow express. Think it was the best price that we could find at the time.

Internet didn't work at all in our room, despite this being a reason for booking. Bathroom too small altogether. No lift, staircase very narrow with narrow tread.

The staff were very nice and helpful. The room was small but had everything that we wanted. We were in the family room next to the breakfast area downstairs. There are two single beds and one double bed and a small bathroom with a great shower. Very close to Paddington station and a short walk to Edgeware Rd and Hyde Park. We enjoyed the breakfast and the coffee was very good too. Good WiFi, tv, lighting, small desk, and a most efficient bathroom.

I can't overstate the vibration and sound from the underground which clearly goes right below. We were prepared for it thanks to other reviews and we had a "white noise" machine that took care of most of it so it didn't really bother us. You might think that the underground stops at midnight but trains run all night. Probably you only feel this in the downstairs rooms. The room has no ac but we opened the window and it was fine.

Kate, the woman at the desk, was fantastic and very accommadating. This is a typical older hotel, some rooms smaller than others and lots of stairs. It was clean and comfortable and super close to Paddington Station (has the Heathrow express train from here). It is on a lovely street with a tree lined park near stores, restaurants and Hyde Park.

Can be noisy if your room is in the front with some street traffic nearby.

Very friendly staff. Great location & good breakfast.

Rooms were very small, bathroom was also very small, no room to move. We were on the top floor so 79 steps to our room, we were O.k with this but un suitable for other people. Also could hear babies crying all night from the other rooms...no soundproofing.

good value for money. very convenient location - close to Paddington station.

Friendly welcoming staff, excellent breakfast and comfortable ensuite room (not large but perfectly adequate for shorter stays). We particularly like the location, just a short walk from Paddington Railway Station and on a frequent bus route into the city centre. The hotel overlooks a small park and it is all very peaceful at nightime.

This is not a large hotel so, as one can reasonably expect, there is no lift. It's hardly a problem or a negative point unless one has tons of luggage!

Good breakfast

The room was tiny and in the basement with the result that every few seconds you could hear the underground trains passing beneath the room. This would make it virtually impossible mfor many people to get to sleep.

I am impressed with this hotel!! The three most important things for me 1) Cleanliness: the room/bed/toilet was clean on arrival, towels were provided, soap and shampoo also provided. I was going to ask for more soap and shampoo after touring the city on 2nd day but the hotel had already replenished them when I came back from touring so it saved me the trouble of having to ask. My single room had enough space to move about. 2) Security: the doors are sturdy enough that you don't need to worry about them being kicked in. The doors are locked with a deadbolt type of lock. 3) Private toilet and shower: clean upon arrival what more can i say. Shower and bathroom has enough room to move about so you won't bang your elbow. They even made my bed while I was out. I agree with the hotel that they should not waste money and pollute the environment to change sheets/towels every day while I am staying there. I think they should only change sheets/towels when I leave or upon request. English brekkie- bacon, sausage, egg, beans, tomato, mushroom, toast, and/or Continental brekkie included in price. :) The receptionist really helpful she provided a map and areas of interest, buses to take, recommend food around the neighbourhood. Highly recommend this hotel I will definitely stay here again next time I am in London. From Canada.

Proximity to Paddington Station

They didn't tell you that they were above the Tube station and your room would be vibrating and you could hear the trains right underneath you

The staff was very helpful.

Double Rooms are very small to accomodate two people.

Clean and simple accommodation

Bedroom yale door locks not very secure. Doors were flimsy and unpainted.

Location is great. However, there are lots of similar hotels in this area which are charging less. It is worth noting that the staff tries very hard to be friendly. But they cant explain clearly why despite my booking being a 'Free Cancelation' option - they immediately charged my credit card for the full amount of my stay 2 months ahead of my stay. Booking.Com contacted this hotel asking for a refund and the hotel conveniently ignored this request.

If you are not keen to maneuver 79 steps to get to your room, especially when lugging a heavy suitcase, you should not choose this hotel.