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50 Norfolk Square, Paddington, Westminster, London, W2 1RT – Show map – Subway access
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Free! WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Ticket Service, Baggage Storage, Ironing Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
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Based on 628 reviews
Value for money
Show reviews from:
This hotel features traditional Malaysian hospitality in the heart of London's bustling Bayswater area, less than half a mile from Hyde Park and Bayswater and Queensway London Underground (subway)...
Score from 994 reviews Review score
A few minutes' walk from Paddington Station and near to Hyde Park and Madame Tussauds, this Victorian listed building is a small, family-run hotel offering bed and breakfast.
Score from 1074 reviews Good
This friendly bed and breakfast-hotel is just minutes from Hyde Park and close to Oxford Street for shopping. Paddington Station is just a 2-minute walk away and has train services to Heathrow...
Score from 1231 reviews Good
In a quiet, tree-lined avenue overlooking the peaceful Talbot Square Gardens, this 3-star hotel has a 24-hour front desk and modern bedrooms.
Score from 1113 reviews Review score
Nice location, no passing road in front and close to Paddington. Helpful staff and good, clean, room for the price.
Double bed was on the small side.
Friendly and helpful staff Breakfast Location - close to station
Tiny bathroom and shower Small room No safe deposit box Many stairs
Friendly staff good breakfast
staff very polite food very good
noise of trains room little small
Wi Fi beds the view
no elevators staff are not enough to cover the services
The owners were very friendly, nothing was too much trouble. The full English breakfast was good and hot, the hotel was clean and the location was excellent for central london
The size of the room as the bed was against the wall
It is very close to Padington Station. This was a good budget solution for a single night stay.
Very narrow stairs to get up with a suitcase. Narrow shower+toilet option.
Close to paddington station. Easy to bakerloo line Good breakfast
Lovely family atmosphere. Helpful staff. Great breakfast. Such a good location.
staff / receptionist attitude squeezed room small bathroom
There was no lift and had to climb a fee flights of stairs with my bad knee...the shower room was very tiny could barely move move around as well as the room itself....there were bits of hairs in the shower room...one roll of toilet roll no hand towels
Friendliness and helpfulness of staff. Breakfast was good & plenty of choice. Location was good for transport links. Room clean & got lovely clean towels every day.
Room bit small, but only there for short spells & 3 nights! Room was very noisy, (underground).
Very friendly staff and the lobby was always secure.
We didn't mind the stairs, but some might find the upper floors difficult to reach with luggage.
This quaint place won't be right for everyone but was perfect for us. I enjoyed the European feel of a nice warm place, friendly staff, great breakfast. I loved walking up and down the stairs and felt as though we were in a small lovely place. I would stay here again!
Breakfast was good.
No lift and 5 flights of stairs with 2 heavy bags. Initial room offered was minute with bathroom barely a cubicle but this was changed for a larger room on request. No air conditioning and it was very hot.
The staff were welcoming, friendly and helpful. Carried luggage to second floor room on arrival. There was a delicious English breakfast included in the accommodation price.
Liked everything about this Hotel. Really lovely.
The breakfast and the mattress
To have to climb the stairs after a tiring day going sightseeing.
Staff were nice.
our room was in the basement. The bath was pre-fab and very very tiny. The hotel was locked most of the day so you had to wait for someone to answer the door to return.
Location, staff service,
Location for Paddington/Heathrow Express, tube, access to Kensington Gardens; Attractive streetscape; Security--24 hour desk staff; Decent restaurants nearby; Kind staff had my room ready for early check-in.
Room 17, ground floor, not any bigger than a train compartment--could stand and touch both walls, a single twin bed against the wall; Lots of late night partying in the flats with which I shared the air shaft; If I had had a bag larger than my carry-on, there would have been no place to put it; For this I paid $175 a night--outrageous!
location. helpful staff. very friendly.
We got a family room in the basement. There was a filthy wall to wall carpet, the wallpaper falling off the walls, a tiny bathroom and worst of all: The loud noise and vibrations from the tube passing very near every fourth minute! When we complained about this noise, they only responded that the tube would stop at between 11.30 PM and 6 AM
Staff were very helpful. We had read bad reviews about lack of lift and having to carry own bags up several flights of stairs. I emailed hotel requesting room on lower floors because of knee replacements and difficulty with stairs and the staff could not have been more helpful with luggage and access. Staff also fixed a problem we had with a taxi to the airport that arrived at the incorrect time - problem caused by another agent. I would definitely stay there again. Breakfasts were well presented and coffee excellent - some of the best we had on holiday.
Advertising about bookings for taxis, etc was all on the internet which we could not remember reading. Some display of these facilities at the front desk or in the room would have reminded us and we would have made more use of this.
Clean, polite and kind staff, great breakfast!
No elevator with 6+ floors that had narrow steep stair cases. It was very difficult to bring luggage up the stairs. The room itself was very hot and the window only opened three inches. The room never cooled off with no fan or AC. We didn't sleep nearly at all. The room itself was very small and cramped and bathroom and shower were VERY small. Will not stay here again.
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