Christchurch Harbour Hotel & Spa  

The location was excellent as was the hotel amd staff.....We had to change our rooms on arrival as we were given rooms at the back on the first floor...and if we opened to window it was directly onto the car park...the windows opened right up and were a clear security risk, especially for our daughetr on her own in the next room. Thankfully you changed our rooms to the second floor...which were fine.

Restricted menu at the hotel restaurant...one or two less specialised dishes would help eg, are there many takers for pidgeon ? ...we struggled to find more than one or two dishes we liked. My wife had the rib eye steak, "Hobsons Choice " for her I am afraid... and was dissapointed. We ate at the Jetty on Sunday and did not have this problem. Alao , the bathroom lighting was too subdued for us I am afraid.

The only reason for the stay was to relax and enjoy good food and the surrounding countryside. The location was good but the food and service was poor - pretencious and did not deliver. The room was very hot so getting a good night's sleep was difficult. Very dissappointing.

The room was too hot - even with the radiator switched off. The table d'hote menu was poor and the a la carte expensive coupled with slow service this made for dissappointing and expensive dining. Service was not confined to dinner - an hour and a half for breakfast service is unacceptable and 3 attempts later we eventually accepted the nearly correct meals! We checked out 2 days early due to unnacceptable service.

All staff - reception, dining room, cleaners - friendly, attentive and helpful Atmosphere of dining room and quality of evening meal State of decoration - hotel decor, carpeting etc

|Hotel room very small Wi-fi not working in rooms/dining area so unable to connect to internet during stay and no-one seemed to know how to fix it Poor quality cooked breakfast in addition black pudding and bacon put on plate with vegetarian sausage

The hotel is in an excellent location right on the water's edge in Christchurch. The hotel itself was very comfortable with a lovely spa and a good range of treatments. The hotel is also complimented by some excellent food in the main restaurant. We didn't eat in the 'Jetty' restaurant but it looked fabulous. All of the staff were very welcoming and friendly which made our stay all the more enjoyable. I would definately recommend this hotel.

I am being very picky but the gym was quite small, as was the bedroom. I think that we probably had one of the smaller rooms in the hotel and put this down to the fact that we booked at what we thought was a very reasonable price through Booking.com.

Everything was exceptional it was our anniversary and we were so pleased with the hotel, staff, facilities and food.

Location is good with excellent views over the water from the restaurant. Facilites were very good and the staff friendly. Would stay there again

Excellent hotel, great staff, great food really beautiful location

Lovely position and the hotel has been very tastefully updated. The staff were excellent, friendly and attentive.

The swimming pool is very dark, and somewhat dangerous.

Friendliness of the staff; thought that has gone into running the spa and pool; cleanliness of the bathroom

One major criticism: our room carpet was in dire need of a clean. We wondered whether you had considered having wood/tile floors which would be easier to maintain. Sorry, but the state of the carpet was a real turn-off. A minor criticism is that the TV was too small to view comfortably across the bedroom. Just two sizes bigger would do the trick. Otherwise, thanks for a great experience!

Staff were very attentive and the quality of the food was excellent.

Bed was uncomfortable and there is noise outside the hotel around 4-5am when deliveries and refuse collections are made.

Booked Christchurch Harbour so we could eat at The Jetty. Neither the hotel nor the restaurant disappointed us. We had a wonderful gourmet time.

The staff were polite and helpful.

The rooms need refurbishing.