Bail House

Everything was to our liking. This small hotel has all the quintessential English charm.

Nothing

friendly, obliging staff, fab location on the historic Bailgate, lovely old building, lovely opulent room.Big well furnished lounge.

Would have liked price to include breakfast or free parking in hotel car park.

Comfortable hotel very close to Cathedral. Lot of individual shops and plenty of places to choose to eat. Good value

Nothing specific to say against hotel.

Central location for historic Lincoln, quiet, stylish & very efficient, friendly staff

Bit complicated to find hotel carpark if you don't know Lincoln (I did!) and you get charged £5

We had a fantastic stay and are planning our next stay

Nice location, clean and friendly. Very helpful. Nice closed off car park.

Sadly Slow service at breakfast, don't think 1 member of staff was used to serving 10 people at once. Was friendly though and polite though.

Free wireless access and national phone calls. Free coffee-making facilities. Secure car-parking.

No faults.

Friendly, helpful, relaxed

Comfortable room , big four poster bed, nice decor, cosy and old fashioned foyer and lounge

Too hot Quite noisy as room on main street - but then it was New Years Eve! Car parking charge

Location

Dreadful reception , kept waiting at door for several minutes, went in then wife kept waiting forseveral minutes. Entry to front door side door back door into and out of garage all by difficult to operate key codes. Breakfast in 'adjacent house cafe with sticky plastic table cloths, This is not a hotel quality establishment and offers zero breakfast all for £120 per night!! Never again--we stayed over 2 nights Lincoln was worth it. The 'hotel' certainly NOT!.

The location is superb for visiting the Cathedral and old city. The fruit breakfast was much appreciated.

We had some problems with our bathroom. Whilst very spacious no thought has been given to the provision of shelving and storage space for toiletries. The shower is very outdated and not at alll reliable unless cold water is one's preference! Being partly disabled after a stroke, a grab rail would have been desirable, espcially with so high a bath. We feel that a little extra work on these facilities would enhance a stay.

There was a lovely comunal area, where there was free tea and coffee facilities and a array of games etc. the beds were extremely comfy. The staff were very accomodating.

The curtains were all requiring some attention in our rooms and also some lightbulbs needed renewing. Would have liked breakfast to be included.

The Location is brilliant for the castle, catheadral and old Lincoln, and the staff were very friendly and helpful, rooms had a touch of luxury and very comfortable.

There was a slight odour coming from the drains in the bathroom.

Our accommodation was to a high standard and luxurious and with its location in the city centre, a good stay. The member of staff was very informative and welcoming. The availability of secure car parking, albeit on a first come basis and oversubscribed, onsite was useful if you didn't intent to leave during the evening.

No fault of hotel but guests who returned in the early hours and were noisy in courtyard area, smoking etc and waking guests. Hotel could remind incoming guests at check in to be considerate on their return late at night.

The vintage style and the surroundings

Was disappointed to find the tea room closed due to staff illness as we walked outside to where it was and walked past reception who did not bother to inform us she seemed to busy talking to another member of staff, also the toilet seemed to leek all over the floor when was flushed and alot of dust in the room.

Its location, adjacent to the cathedral, castle and old Lincoln. The surrounding area, staff, facilities, car parking in the heart of the city.

Room had no en suite facility which we were made aware of however the bathroom was on a corridor with a view from the reception and main entrance.

Comfortable, lovely building, good staff and a very pleasant place to stay. Will stay there again.

the whole well thought out experience

Good sized room, great location

An extra £5 for parking was a bit cheeky. And outside pool is a small and cold

WE found the situation of the place was good for us. WE found the price was quite expensive for what we received.Thought car=parking should have been free,Overall the place was comfortable.

The young staff were very friendly and helpful. On first impression the room was lovely, four poster bed, huge carved cheval mirror, cast iron fire place. Clean white bedding Enclosed car park. Key pads for security. Close to Cathedral etc. I would recommend it despite the comments listed below, because of its novelty, staff and location.

Poor maintenance. *Bedroom: Curtains not hooked to rail properly. Soiled seat on chair. Bedcover material damaged and pulls in the fabric *Bathroom: Both plugs not fitted, lying on chins. I repaired one myself Poor decoration and repair Old dust on skirting boards Small window peg missing, the other one hanging by a loose screw Had to clean the bath before use Towels not white, looked grubby Studs missing from under toilet seat and the varnish broken and in need of replacement. This is very unhygienic *Understairs wardrobe area. Very bad smell in there at times as if it was next to a toilet.

friendly atmosphere in which we felt very at home.

absence of bath in our room (ref evaluation of facilities above)

Location

Shabby bathroom, poor parking, charge for parking, poor facilities, very expensive, breakfast not included even though very expensive. poor value for money.

Friendliness of the staff and surroundings/ambience