Bailbrook House, Bath  

Pleasant staff, clean environment, lovely setting. Easy access to city

Room too hot, even with windows open. No vegetarian sausage for breakfast!

Everything, staff very helpfull, always trying their very best to comply with your reuests, large rooms fully equipped and very clean throughout, cool drinking water available at any time on all corridors free of charge, also complimentary tea and coffee available not only in your room, a well equipped gym, a steam room and a jacuzzi are all there at your disposal, you can even enjoy a game of tennis if you wish as it has floodlights until 10p.m.There is also a massage parlour, which unfortunately I did not have the time to use.

The surrounding area was amazing. Beautiful natural surrounding. The breakfast was excellent. The facilities were plenty and excellent.

The jaccuzie needs cleaning, the sauna was not hot emough, and it would have been much better if the mattress was firmer.

comfortable spacious room and lovely gardens.

computer facilities not working. had wrong postcode on the booking,so spent time looking for bailbrook house as sat nab sent us to another location.

Excellent king size room excellent chap on reception. Very accommodating and friendly

Location, price, offer, facilities.

We had a lovely stay at the Bailbrook House hotel. We were an hour early and there was no problem, we were allowed into our rooms. The staff friendly. Good tea and coffee making facilities and a nice big kettle, which makes a change. The room clean and spacious and the bathroom spotless with plenty of spare loo roll. The breakfast on the first morning was excellent although no offers of tea or coffee for nearly twenty minutes, so eventually had to ask. Lots of choice though. The second morning the staff were very helpful and attentive and breakfast again was lovely with lots of choice. I would recommend this hotel to my friends.

One thing to note if you are staying at this hotel is the varying prices of taxi's to and from the venue into the city centre, also the lack of large taxi's that could accomodate more than 7 persons. We had at least 10 taxi's and prices varied from £7.10 to £11.80, vast differences, even though we had been taken to the same places.

i stayed at the bailbrook house previosly for my wedding renewals so new what to expect. The bedrooms are spacious, claen and comfertable.

The bar service that evening was average and the beers , bottled were not topped up quick enough despite warnings given to staff.he was also asked for a mocha coffee by some vistiors and struggled to cope. In the evening , despite booking, the restarant was not good enough for this hotel. We had a under i year old who had been with us at the funeral so we asked for a childs meal so that she could eat it straight away and it came with our starters despite repeated chases. Also they forgot or missed a main meal so we had to eat while one of party waited. Finally one room was to include a cot, which was provide , so why put on 3rd floor with no lifts Conclusion poor service this time

Very friendly and helpful staff

The rooms and dining were somewhat institutional. This place mostly caters to conferences and it shows. Breakfast was chaotic and at £150 for a Saturday night I thought it over priced.

Very friendly and helpful staff. Room was very comfortable with evrything you needed and the food was really good - we had dinner and breakfasts there. Good location with bus stop not far from hotel which took you into city centre and return.

Staff very friendly and helpful. Good location for Bath city centre. Ample parking.

We had a king size room, which was lovely, but the bathroom was very small, dingy and not particularly clean.

It is like staying on a college campus with facilities in a number of buildings and very pleasant peaceful grounds despite being close to a main road. Our room was very spacious and tastefully decorated. We had two excellent evening meals at the hotel and the buffet breakfast was very good too. The staff were all very friendly and helpful and the hotel seemed to have a very strong customer ethos. We were a bit worried about the distance from the city centre but you can catch a bus, walk or cycle quite easily. The hotel has bikes you can use. We would definitely stay here again.