Bailbrook Lodge

We don't like anything in the hotel after 2 night stay.

The hotel is well over rated for tariff purposes. It should be only be 3 stars. Not everything works in the hotel room. It looks nice but not functional.

We were made so welcome and nothing was too much trouble. Lovely room and the breakfast was fabulous.

Very nice staff, very good breakfast. Some nice touches in the bedroom (chocolates, sweets). Good size bathroom. Good pillows (not rubber - which is unusual). Lots of hot water (on first morning of two)

Location was very disappointing as next to busy noisy roads and not as close to Bath city centre as expected. Bedroom was very cramped. Central heating either not on or not working so room (especially the bathroom) was very cold (discovered a fan heater in the cupboard on last morning!). Scanty blankets on bed - we asked for twin but got two beds made up as one so blankets barely covered us if either of us moved. We spent two cold nights as only one thin extra blanket provided. Duvets would have been good. Couldn't get a hot bath or shower on second morning.

We were up graded to a 4 poster bedroom.

The bathroom was a little small.

After booking a room with a 'bathroom' which was actually a shower room we were upgraded to a better room which was very pleasant. The hotel staff were very helpful and the breakfasts were very good indeed, cooked well, with good quality ingredients. We took the car into Bath each day as it would have been quite a long walk. Despite being very close to a busy roundabout, the hotel was very very quiet. We would stay here again.

Staff extremely pleasant and helpful. Room very comfortable and clean. Free car parking. Excellent breakfast.

Hotel very quiet in the evening and a drive away from city centre. However an excellent country eating pub within walking distance.

A pleasant room on the third floor with a fourposter bed and view over the garden. The most memorable aspect of our stay was possibly the best breakfast we have had at any British hotel. Cooked individually, served on hot plates, plenty of it and delightful staff to do the serving.

With heavy luggage and no lift a room on the third floor could be a difficulty for some. The hotel is on the further outskirts of Bath but is within walking distance. Although the notice mentioned evening meals these were not served at the hotel.

The hotel had easy access from the motorway, had a lot of character and the staff were very friendly

It was a beautiful building and the rooms where very tidy, of high quality and comfortable.

Friendly staff. Good service. Great facilites (wifi/computer/Internet/etc)

A bit difficult to find London road coming from Bath town. Jane Austin (suite name) spelt incorrectly (should be Austen).

Welcoming staff, very friendly. We were upgraded to a deluxe room which over looked the garden. The room was spacious and we had the most comfortable bed!! We had been travelling for over a week and stayed in a different guest house/hotel each night. Bailbrook Lodge was definitely the nicest place we stayed.

Staff were attentive without being intrusive, good local information readily forthcoming.

Daniel could not have made us feel more welcome or helped us more. He is a shining example of how hotel staff should all behave. We were also upgraded to a four poster room as this was a belated honeymoon and this really topped off our holiday :-) The hotel is clean and the breakfast is the best we have ever had at any hotel! And best of all, all this is affordable. Thank you so much for a wonderful and refreshing hotel experience!

Not always enough parking and you get into trouble with the owner if you park out of the allocated spot! Beware ;-)