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Ballantrae Hotel
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7.6
Top
Based on
124
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
With friends
Ireland
June 25, 2009
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i was supposed to stay at the Ballantrae Albany but we got moved to the Ballantrae West end a wk before our stay, in fairness to the hotel we got good notice, but maybe if we got to stay in the Ballantrae Albany my comments would have been better. The location was ok, price was good. Some of the hotel staff were very rude, we were a group of adults but they treated us like teenagers! We got locked out of our room one morning and got no help with regard to getting back into our room and management were not very nice about this situation the next day. We got accused of breaking a door! |
5.5 |
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Barry
Family with older children
Glencoe,
United States of America
June 19, 2009
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Excellent accommodation Breakfast mediocre. Hotel deperayely needs wi-fi. |
8 |
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Rose
With friends
Greenock,
United Kingdom
June 19, 2009
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day & night porters very friendly & helpful hotel very clean & spacious & close to all amenieties when we arrived we thought cleaning staff a bit hostile |
8.5 |
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Lynn
Family with young children
Inverness,
United Kingdom
June 18, 2009
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Beautiful apartment, ideal for a family, close to all amenities. Staff at the hotel were very friendly and very helpful. |
10 |
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Anonymous
Mature couple
United Kingdom
June 15, 2009
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Nice view of sea No lift. No internet access |
7.5 |
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Siobhan
With friends
armagh,
United Kingdom
June 8, 2009
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The staff where exceptional extremely helpful and friendly and made our stay very comfortable and enjoyable no faults at all and the rooms where very clean and comfortable i would have no hesitation recommending this hotel to anyone. |
10 |
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Ian
Family with young children
Farnham,
United Kingdom
June 4, 2009
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Had to be moved from the first room then 2nd room the shower didn't work |
5 |
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Karen
With friends
Sherrills Ford,
United States of America
June 4, 2009
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The staff was super-friendly & helpful. The location was convenient for running the Edinburgh Marathon (10 min. walk to starting line). The beds & bed linens are in need of updating. There is no lift, so if anyone in your party cannot tote their suitcase up & down at least 1 flight of stairs, be prepared to act as sherpa! |
6.5 |
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Aurora
Mature couple
Brussels,
Belgium
June 3, 2009
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Central location, size of the room and quality of breakfast The wooden floor was a big noisy, but cannot be helped. |
7.5 |
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Cheng-yi
Group
Ping-Tung,
Taiwan
June 3, 2009
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Have a good place to anywhere,good staff to service,good kitchen to breakfast,spacious room to rest,reasonable price to budget. Credit card can't be online,only cash. |
7.5 |
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Hamish
Solo traveller
Aberdeen,
United Kingdom
May 28, 2009
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The freedom and scope of the apartmnet was excellent |
8 |
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Frederick
Mature couple
Las Cruces, NM,
United States of America
May 23, 2009
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The Ballantrae Hotel was in a convenient location to major city sites. The hotel staff was very helpful. The heating system was inadequate. The security could be improved, i.e. chains on the door and a safe. There was no lamp over the desk area, and one of the bedside lamps was out of commission. The pillows were not substantial. |
6 |
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Julia
Mature couple
Peterborough,
United Kingdom
May 19, 2009
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Friendly staff, good breakfast and a central location for railway station and attractions. A little tired, in need of some TLC. |
7 |
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Greg
Young couple
Dublin,
Ireland
May 17, 2009
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Apartment was huge for the price. The staff couldn't have been nicer. The breakfast wasn't the best. Most of it could've been bought in the local shop. |
9.5 |
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Susan
With friends
Woodland Hills,
United States of America
May 6, 2009
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Upon our arrival the person at the desk was very helpful and worked hard to get the info we needed. This is the worst hotel I have ever stayed at. Our room was dirty. The carpets were torn and had spots. They didn't vacumm well before we arrived and didn't vacuum at all the second day while we were there. They didn't give us fresh linens with no notice of this. I wouldn't have minded if I had known. They through away the soap in the shower with out giving us a replacement. |
3.5 |
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Matteo
With friends
Guspini,
Italy
April 17, 2009
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Excellent! They served a very good breackfast, the hotel is clean and very confortable. Moreover, is close to the city centre (ten minutes by walk) |
10 |
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Will
Family with young children
allithwaite,
United Kingdom
April 10, 2009
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Good level of comfort, clean, freindly staff. |
8.5 |
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Anonymous
Solo traveller
Italy
April 8, 2009
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I had a view of the Firth of Forth from my room window well, no lift and I had to go to the third floor on foot, including a winding stair, but the reception girl was very nice and offered to help me carrying my rucksack |
7.5 |
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Tim
Solo traveller
Birmingham,
United Kingdom
April 6, 2009
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Excellent location for city centre, room good value for money. Unable to unlock the hotel front door one evening. |
7 |
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Henrique
Family with older children
Aberdeen,
United Kingdom
April 2, 2009
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Durante minha estadia eu gostei muito da localizacao e do aconchego proporsionado pelo hotel Ballantrae. The problem of not having a internet conection. Nowadays it looks almost incredible. |
7 |
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June
Mature couple
cumnock,
United Kingdom
April 2, 2009
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Hotel central with pleasant, clean and comfortable room. Lack of elevator - had to carry two very large suitcases down to basement room and then up again on leaving. |
7.5 |
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Anonymous
Young couple
Ireland
March 31, 2009
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Staff nice, good location, nice room |
7.5 |
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Kathleen
With friends
New Orleans,
United States of America
March 29, 2009
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The location is great. However, Edinburgh is adding a tram system downtown & it is in the middle of the construction until 2010. Our hotel room was in the basement. Two long flights of stairs down. Their is no lift. |
6.5 |
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Kevin
Mature couple
Nottingham,
United Kingdom
March 21, 2009
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We have stayed at this hotel befor and will stay there in the future. The location is perfect for our need and the staf are helpful and frienly |
9.5 |
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Anonymous
With friends
United Kingdom
March 10, 2009
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Friendly, efficient and a good position. Excellent breakfast as well. No lift |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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