Balmoral Hotel

Room swap was offered without question. Staff were helpful.

Broken TV, no remote control, no hot water in shower, broken pull string on bathroom wash basin light fitting. Needs care and attention to maintenance.

Friendly staff, good breakfast, nice atmosphered. Good location for train station/arena.

No soap in bathroom, loose door on chest of drawers - fell off in the middle of the night! Seemed understaffed - desk often left unmanned even during daytime.

The staff were very good and helpful

my car was vandalised in the car park. The back window broken and articles stolen from the car boot

The young Malawian member of staff on the reception desk was couteous and friendly. Overall, the hotel was passably clean. It was very, very basic but on the other hand, I only paid £35.

In a state of disrepair. Major revamp needed, pariticularly the shower. TV had no remote and I was only able to access one channel. Kettle provided in room but no cup, tea bags, etc.

Easy to find, and fairly central to amenities

Very poorly maintained, needs desperately upgrading, the room was pleasant enough, but the bathroom was so old it would never come clean. So overall not up to a clean standard. As for the breakfast, the staff where not on the ball, so they kept forgetting to bring the food in (I never got my orange juice and toast)???? just a cold sausage and bacon.

The staff were very friendly and the facilities adequate to our needs.

We didnt like anything about this hotel, it was an utter disgrace. Saving grace was that we didnt have to spend any time there.

Flithy dirt hotel, flithy room and bathroom was ugh! Room was not cleaned before our arrival or on any of the days during our stay. Breakfast cereals left out on side counter from day to day and just topped up, but you could see a line on the bowl where it was never cleaned out. Lounge / Bar area was used to throw used bath towels from guest bedrooms.

Friendly Staff and convenient for travel in and out of Nottingham

Need to have the reception and bar open in the evening all year round and the hotel need updating.

The hotel needs a lot of updating and tlc. It lets itself down on a variety of easily amended issues, such as cupboard doors falling off, dirty cutlery and glasses. Breakfast tables not set properly so without needed utensils, no toilet roll in rooms, only very small towels provided so no good for a shower, hair dryer not available as receptionist working was unsure of who lent it last, etc.

I felt at home here, safe and relaxed, rather than contantly feeling that I'm in someone else's territory. My room was at the back, looking out over the carpark, so even though the hotel is on a busy main road, it was quiet and peaceful.

They need to clear up the breakfast room every day, not just when there are no set places left!

a good value for money b and b

bar closed at 7pm

absolutely nothing, it was shocking

everything, rooms were disgusting, smelt of cigarettes so bad it stuck at the back of your throat all night. there was no room for breakfast the next day. the rooms were really small for a double room. The car park security light shone through our window all night. the hotel needs desperate care and attention. carpets are all frayed on the stairs, the staff were unhelpful and quite rude!