Balmoral Hotel Harrogate  

Hotel and bedroom clean and well appointed, friendly staff, not bad location for Harrogate town centre. Taxi to sister Hotel to use their restaurant for dinner was included.

Decor very dark,Hotel very quiet at the time we visited, down side, the parking area was very small and there was no restaurant open, breakfast served in the bar area. Room rate did not reflect the lack of facilities,

Having stayed and enjoyed the hotel previously we had high expectations which were entirely met despite the restaurant being closed for remodel. We were "upgraded" to the full suite in which we had previously stayed. Staff maintain high standards and the hotel is excellent for our needs. We would recommend highly.

Fantastic Decor. Excellent facilities. Large Room.

Resteraunt was closed so had to leave the hotel for food which we had not planned to do.

Very helpful, friendly staff. The room was fantastic. On-site parking is great to have so close to the centre of Harrogate.

Fantastic welcoming staff - arrived to find a complementary bottle of champagne as it was my husband's 50th birthday, first class spotlessly clean suite with luxurious decor, excellent food and great location!

The mini suite room size was excellent and very comfortable.

Slightly annoyed that 'The Grille' was closed in the evenings with no prior warning. Hotel did offer free taxi service to their sister hotel which was excellent (food and service) however we wanted room service which we obviously couldn't do.

It was in a great location. It's a boutique hotel very nice

Disappointed. I did not book a family room which I got, I booked the excecutive room which I did not get. The receptionist said the hotel was busy which is not my problem. I booked this break for my husbands 60th birthday surprise at the beginning of October. They should have informed me that my booking was not available. Nothing was said beforehand about the hotel restaurant being closed, very remiss of them.

Very friendly and helpful staff

Superb breakfast.

No lift,very difficult to carry luggage upstairs and along corridors. Breakfast tables too small.

The hotel was lovely, albeit very dark. We found it impossible to read in the room without the main light on, which then meant a trip out of bed to turn it out. Most disappointing was the lack of evening restaurant facilities, which were majored on on your website. There were lots of local facilities, but it would have been nice to stay in on at least a couple of occasions.The bar area, which was very well appointed should have been buzzing, but was empty and soulless, because of the lack of restaurant facilities which drove everybody out. This lack of facilities prompted the question about when is a boutique hotel really quite a high class bed and breakfast ? Could you include grapefruit juice at breakfast ? (and perhaps two eggs ?)

Convenient for a stop over on the a1 and situated in a quiet area with not much traffic.

Could do with refurbishment.

The Internet access was atrocious. Poor WiFi and kept dropping out. This is the only thing that would prevent me booking again