Banff Springs Hotel  

The location and price.

There was a draft coming in under the bedroom door and the skylight in the bathroom rattled all night. The bar area was not very warm.

We attended a family wedding at Banff Springs Hotel. The facilties were good and the food excellent. Our room was spotless and comfortable and offered very good value for money. Some rooms had a beautiful view over the bay - worth asking for this when you book.

As a female on business, I do feel comfortable staying on my own.

I felt the room is a bit tired, especially the bathroom, they are upgrading the rooms accross the hall, and there waas a bit of noise.

Location

Staff

Friendly staff. Good food in the bar/restaurant.

The hotel is well located and has a fantastic view of the bay. The food and service in the bistro bar are good.

I booked 2 rooms as doubles for single occupancy and arrived to be given 2 twin rooms. The whole idea of taking a double is that you get a bigger bed. A twin is just 2 single beds. Not good and the hotel blamed Booking.com for the error.

On arrival reception staff were most welcoming. Dining room staff in the evenng were excellent and the neal itself was delicious and value for money. Buffet breakfast was more than adequate and again staff were friendly and took time to chat.

Proximity to sea for nice refreshing walks

The main plus point of the Banff Springs was the hotel receptionist who was really welcoming. It is also in a good location for exploring the Highlands and within easy walking distance into Banff itself. The lounge and the bedroom we were given also had fabulous views over the bay.

I had booked a luxury room and we were put in the Gilmore Suite. The room was very clean but had recently been refurbished in a very outlandish way with shiny black furniture and an enormous black chandelier in the middle of the room. I have never quite seen anything like it. Also the shower which is completely made of glass is actually in the room with you so unless you are a complete exhibitionist and very comfortable in your own skin I wouldn't recommend this room.We didn't eat in the evening because other reviews were not so good and I'm afraid the breakfast was very disappointing. I ordered kippers and they looked as though they had been in the oven for a week. Not one of best stays!!

Very comfortable hotel with friendly & helpful staff. The food was very well presented & also enjoyed the beer !!!! Well recommended !!!!

Stayed there 4 years ago, and chose it this year go revisit. It's a lovely hotel, and very curtious staff, I would recommend it to anyone, sea views to die for.

We were able to upgrade on arrival to a nicer room for £20 which had just been refurbished

The downstairs area was far too warm. Think the heating was up really high. Also, they were undergoing refurbishment but did not advise us of this when we booked. There were strong decorating smells

Location

Reception staff not very welcoming. Dated decor