Bank Hotel  

The location of the hotel was great right on the royal mile in the old town. The room was very comfatable.

The room was lovely and massive bathroom.

breakfast not well presented

Convenient for what we needed for a stay in Edinburgh of 14 hours

No shampoo/wash at bath. Cold tap faulty, Bathroon door would not shut, hot water scalding, mould around bath. Generally shabby, run down appearance. Nothing executive about the room

The location was great and the staff were helpful and friendly

Even though the location was fab and you definately pay more for that,I think the £120 a night we paid is too much. The room was very clean but the stairs and corridor were a bit grubby and quite shabby and the room we were in was getting that way too. I don't think you just pay for the room it is the whole experience and apart from the staff I think there needs to be quite a bit of work done to bring the hotel side up to standards.

Excellent location.

The website led to believe that the rooms were larger and more luxurious thatn they really were. The room was nice, but the bathroom was tiny with a shower with very low water pressure. The bin in the bathroom had not been emptied on arrival.

The staff were very busy but still very polite and attentive.

The staff is great! Nice rooms! And the location is the best!!

Bank Hotel is ideally located,with spacious room.

You need to be mobil to use this hotel as there are a lot of stairs. Do not be put off by its location as its not noisey. A little more attention to detail is required as there was a cracked wash hand basin in the bathroom also it would have been good to have the use of a rubber bath mat. No hotel information in the room.

Really loved the quirky room - enjoyed lying in bed reading rl Stephenson (selection of his novels provided in my room) overlooked by his portraits and his various letter s and memorabilia in the room.

Hotel is a bit noisy. To be fair, noise is a bit unavoidable in this location on teh Royal Mile. I didn't really mind it but older guests might not like being above the bar at weekends.

Bar, breakfast, friendly staff, individual room design

noise from street well audible inside the room (even with windows closed)

Excellent location for shopping & sightseeing. Very friendly staff.

Recommended car park at Radisson Hotel incurs a full charge of £19.50 a day not the Radisson Hotel resident's charge of £12.50 which we were led to believe when we rang before our stay. Expensive for room only.