Banks Hotel  

Ok beliggenhed i forhold til offentlig transport og London centrum. Parkering lige ved døren. Engelsk morgenmad buffé på godt og ondt. Vi havde et familie værelse som havde en fin størrelse.

Rengøringen var ikke iorden

venligt personale og at vi fik rent håndklæde hver dag

det var noget ulækkert morgenmad, hvor man som udenlands gæst manglede feks yougurt og evt noget pålæg til toasten feks noget ost elller smøreost eller nuatella.vi havde værelse lige ovenpå køkkenet og meget tidlig kl 06.00 om morgenen var der en meget kraftig stank af bacon pølser osv direkte op på gangen til vores værelse.

The fact 3 people can share a room.

Staff were not friendly and the bar is not staffed, I waited 15 mins just for a can of coke.

Nothing this is the worst hotel I have ever stayed in

Firstly, we booked 2 family rooms for 8 people, they cancelled my booking at 8.30pm the night before my stay with no explanation and said I had to re-book again so I did this online. When we got to the hotel we were told that one of the TV's in one of the rooms did not work and there was nothing they could do about it, they were not very apologetic or understanding. Whgen we went to the room it was horrific! It was literally a room with 4 beds in it, no furniture or mirrors, there were holes in the walls with wires hanging out, it was dirty and stunk of piant. It was not really part of the hotel it looked like it was in the middle of being built! When we asked to be moved it took them an hour to do anything about it, we then got moved to another family room which was OKish, it was still dirty but it had 2 TV's and furniture, I do not know why they did not put us inthis room to start with! The staff were unfriendly and I would never stay here again or recommend it to anyone, the area it is in is awful aswell.

It's near Ilford Station

Second and last stay at this hotel. The hotel was fairly busy and the staff were showing the stress, being fairly abrupt and dismissive. We were on a ground floor room, the windows were not high quality double glazing and let in every bit of noise which did not help when there was a function across the road going on until past midnight. The shower was very low in pressure and took 5 mins to get any heat of it. The chest of drawers was broken also, with a draw hanging off. All in all, not the greatest of hotels, about right for the money, but think from now on we'll spend the extra tenner and go somewhere better.

We arrived late and were greeted by a very friendly receptionist. I explained that my daughter had a job interview in the morning and they were more than willing to help us find the venue. The breakfast was very good. Room was adequate.

Only one towel in the bathroom. We bought our own so it did'nt matter too much.

Breakfast is good-typical english one. Location is not the closest to the city center but a railway station is 5 min away.The area (Ilford) is good - with lots of shops and bars-the hotel is situated on a quiet street close to tha main street. Hotel staff was very helpful although there was some problem with the Internet connection.

The room we were in was more like single room-with one not such big bed,a very tiny room.

Free parking. Good location for central London, Good price, Breakfast included. En suite rooms. Free wi fi. Good value for money

Rooms were a bit small and you could hear other guests however they were considerate and it was not a problem.

Not a lot, the staff on the desk were ignorant and rude, not what one would expect

position close to the underground central line gants hill station.

We only stayed one night, but it was quiet and we had a good nights sleep, which was followed by a good english breakfast in the morning.very good value for money, I would certainly use this hotel again.

I had booked two rooms, one was fine, in the other the extractor fan wasn't working in the shower/toilet room and the drains smelt, this was reported to the staff who said they weren't aware of the problem. If I had been staying more than one night I would have wanted it sorted or be moved to another room. IN ONE ROOM THE WOODWORK HAD ONLY BEEN UNDERCOATED NO TOP COAT HAD BEEN APPLIED. NOT REALLY A PROBLEM, PURELY COSMETIC. ONE ROOM HAD SOME DAMP/MOLD ON THE WALLS IN THE CORNER OF THE ROOM, THE OTHER HAD SOME MOLD ON THE NET CURTAINS. THE INFORMATION WE WERE GIVEN ON THE ROOMS SAID THAT THEY EACH HAD A PHONE BUT NEITHER OF THEM DID, NOT THAT THIS WAS A PROBLEM AS WE ALL HAVE MOBILE PHONES. EACH BED ONLY HAD ONE SMALL SQUARE PILLOW, TWO OF MY FAMILY MEMBERS REQUESTED AN EXTRA PILLOW BUT NON WERE FORTHCOMING. INSUFFICIENT TEA AND COFFEE ETC IN THE ROOMS BUT WE WERE SUPPLIED WITH MORE WHEN WE REQUESTED IT.

Breakfast and that's it.

Wash room ventilation fan is very distracting. Staff described that it will switch off after certain time but that remained on nearly whole night. Very annoying and very frustrating as whole night we did not managed to sleep due to constant noise from that fan. My Wife at one point fed up and wanted to evacuate room at mid night due to frustrating constant noise. When complained to staff, they didn't even bother and said that they don't have electrician at this time and wont be able to do anything. Not going to use this hotel ever and possible this website for recommending this sort of hotel.

Staff was courteous and cooperative

The hotel had already billed my credit card whereas I wanted to pay in cash on arrival. Card be only used as guarantee in case of no show.