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5 - 9 Park Avenue, Ilford, IG1 4RS, United Kingdom – Show map
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22 properties in Ilford
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320 verified reviews
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Banks Hotel's staff speak: English
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Food & Drink
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
24-hour front desk, Express check-in/check-out, Fax/photocopying
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
12:00 - 18:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Please inform Banks Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Based on 320 reviews
Value for money
Show reviews from:
Located 15 minutes’ walk from Gants Hill Tube Station, this hotel has 24-hour reception and tasty buffet breakfasts. Opposite the green Valentines Park, Ilford’s shops and bars are 0.5 miles away.
Score from 587 reviews Review score
In the centre of Ilford, Citybest Hotel offers 24-hour reception, free parking, and full English breakfasts. It provides modern rooms with private bathrooms, 5 minutes’ walk from Ilford Rail Station.
Score from 292 reviews Review score
The Park Hotel is located next to the historical 126-acre Valentines Park, with its old English garden and boating lake.
Score from 211 reviews Review score
With free parking and a lively bar, Cranford Hotel offers cooked breakfasts and cosy rooms with free Wi-Fi. Situated in Ilford, the hotel is just 350 metres from Ilford Railway Station.
Score from 384 reviews Review score
Cheap, breakfast included every morning
Room was cramped (expected at a cheap price), shower didn't work unless it was scolding hot.
Close to the train
rooms stunk of urine. Not sanitary. Had stink bugs in my room. Old and dirty.
Very good location, nice staff
Couldn't fault the hotel for the great price we paid. Didn't quite make it for breakfast so couldn't comment on that. Would stay again at that price
Banks hotel is near all the facilities that u need, the room was tidy with coffee and tea available, bed was so comfy. Bathroom was in a tidy state, took a while to work out the shower, breakfast was served in a nice pleasant lounge area, and was very tasty, but sorry my only whinge is that there were no hash browns been served, but my stay was enjoyable and I would use this hotel again
The Cleanliness is the best in the Bank hotel.
Drainage system in the toilet and shower from. There should be a hand shower (Perinal Spray) along with the W.C for proper cleaning. Being a Muslim it is difficult to use the toilet paper it does not give a satisfaction.
Serious improvement on facilities
ok price plain but ok breakfast ok location
room way smaller than shown in picture problems with shower(leaking to floor, sometimes no water pressure) loud activities during night loud traffic durring morrning case of prostitution in next room
Location and on site parking
Rooms and toilet a bit small
Saw a rat run into someone's room. Reported it to staff and they weren't bothered about it. Was kept up all night buy a rowdy bunch of kids in the room next door. They were screaming and shouting, at one point I got a smell of them smoking drugs out of the window. Reported it to staff on server a locations throughout the night but nothing was done about it.
Location, parking spaces, staff has been helpful. Room service is good. Cleaning standard is also standard. Value for money.
Not so sure about security of rooms. Damp smell in the room and toilets Beds were very old, although comfortable Light switches require some maintenance General maintenance of the rooms is required.
i like the bed , brakefast and the tv
bathroom to small
All of the above
Great sleep quality, good traditional English breakfast, clean room
Furniture quite old, but what to expect for that price
The bed was really comfortable it really was a good night's sleep. everything was spotlessly clean. Breakfast was nice too and the restaurant area was lovely overall quite impressed
The venue next door was playing really loud music, though no fault of the hotel. The day we visited we decided to check reviews and a few were really bad and said about rats which automatically paranoid us however we didn't see anything and we checked everything out when we checked in and had no problems whatsoever. Also we asked for an iron and the lady at the desk said she'll bring it over and after many requests and waiting for an hour she told us there wasn't one at all wasting and hour of our day, if she had said in the beginning there wasn't one it wouldn't have been a problem.
Clean room every day. Hospitality.
Almost no wifi connection in the room.
Too noisy loud music venue at back people drinking all night in rear car park forieghners
large secure car park and really good all you can eat breakfast p
There was a mouse in the room. And a rat running in the back area of the room while eating breakfast.
Friendly and attentive staff.
We were told bedsheets would be changed after 7 nights. We stayed 10days and we used same bedsheets throughout. They were not changed despite the fact that they were dirty.
My stay was far below my expectations after arriving to a dirty, noisy hotel, disrupted until 3am with traffic, drinks and our hotel guests. I strongly recommend not staying here. A great disappointment
Tea coffee availability Bed comfortable
Room smelt of smokers
It was close to town Breakfast was included
We were given a room at the furthest point away from the stairs. Our room smelt strongly of mould. The windows were wide open when we entered the room. I am assuming that that was the reason for it. I had to ask the front desk for air freshener, but this made no difference. After spending about 30 minutes in the room my head began to ache and my breathing got worse. As we tried to make ourselves more comfortable and took our shoes off we realised that the carpet was wet. We had not had a shower or used any of the wet facilities on the room. I went down to reception to complain at this point because I could no breathe and it became apparent that I would not be able to sleep in this room. When I made the complaint I was almost ignored and told that that was the only room available. It was only when I explained to them that I was asthmatic that they thought there was a problem. I was accompanied up to my room after stating that one of the staff should at least come and verify the problem. The staff member touched the carpet and then called for maintenance. The whole time that they were in our room, so were we and could not relax. The maintenance decided to move the bed as we had pointed out that we could see traces of mould and it’s most likely that this is where the smell was coming from. Only to find a thick layer of mould on the carpet, the back of the bed, the bed frame and the bottom of the wall. They looked so shocked but continued to tinker in the shower stating that the sealant had come away from the shower and that's why the carpet is wet. I pointed out to them that mould like that doesn't grow over night and I believe that they are all aware that this was an issue and they should not be renting a room in this condition. After much deliberation, miraculously another room was found for us even though we were told that there was no other room available.
Everything about this place is nothing to write home about from the reception staff to all the service. This object has no intercom, no a/c, hot water was not running in room 27 where I stayed, rooms are box rooms. I regret ever choosing this hotel. Booking.com its high time you start inspecting hotels before you advertise hotels if this is not checked I promise you will loose promising customers.
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