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Newest reviews for Banks Hotel

  • Prince
      United Kingdom
    August 30, 2014

    The big bins was at the Windows and some people were making noise at night so it keep us awake.


  • Nimesh
      United Kingdom
    August 28, 2014


    Rude behaviour of kitchen staff , no maintains


  • Julie
      United Kingdom
    August 24, 2014


    Pillows hard Wish could pick up and take to other side if river


  • Saleem
      United Kingdom
    August 24, 2014

    good price, for us its good location where we want to go. our double room is very small, no glass in the room for drinking water. no breakfast for vegetarian, i ask for scrumble egg but cant get it. no potato scones, no yougarts, not many options really for breakfast.

    room very small, breakfast is not good no any items for vegetarians.


  • Szilard
    August 19, 2014

    The staff was quite friendly and helpful, giving us directions and recommendations on what to visit. The location was great, very close to the train station, a big park, as well as plenty of shopping/fast foods. Good WiFi, and the rooms had a nice oldish style to them, that we loved. Free parking, safe area.

    The doors in the rooms were quite shabby, the bathroom door could not be locked at all. The bathroom was also quite small for a 4 person room. The beds were comfortable, but some of them were very squeaky, which made sleeping difficult.


  • Mary
      United Kingdom
    August 16, 2014



  • Shirley
      United Kingdom
    August 13, 2014

    Beds were really comfortable Common parts of hotel were really nice

    Carpet was appalling - sticky everywhere Shower controls were broken Sink taps were loose Towel rail was above toilet Sockets were nowhere near mirror Breakfast was warm not hot


  • Louise
      United Kingdom
    August 13, 2014

    easy fast checkin



  • Emil
    August 10, 2014

    We are satisfied. For the prise this is a good hotel, close to the train station and a nice park. Quiet neigbourhood, small restaurants and food around, an hour or even less from the city center.


  • Anonymous
      United Kingdom
    August 5, 2014

    The breakfast was good in comparison to everything else.

    Extremely noisy, our room was just above reception and we could hear talking all night from people at the reception and just outside the entrance. Was woken up to a foul mouthed guest shouting outside reception. The room was small and the bathroom did not even have basic toiletries such as shower gel. They need better ventilation - we were woken in the morning to the smell of cooking. Some might find that pleasant - we certainly don't!


  • Graham
      United Kingdom
    August 4, 2014

    The shower was missing a door!


  • Suzette
      United Kingdom
    August 3, 2014

    We have requested for a cot but they did not provide us. They dont even have a high chair in their restaurant. So we had to put our baby in his pushchair to eat his breakfast. It was really hot and noisy. No fan or lampshade available. There is 1 chair available in the room but broken.


  • Steven
      United Kingdom
    July 30, 2014

    room clean, bathroom ok, breakfast good..... overall happy :-)

    room needed a fan (not provided) but would be the same case in other hotels in this heat.


  • Morten
    July 24, 2014

    The breakfast is served early (7-9 am), and there is´nt tables for all guests. We had Water coming from the ceiling in the bathroom, when the guests upstairs took a bath. Could´nt open the windows in our room.


  • Moses
    July 20, 2014

    The environment is very quiet, and the staff are very friendly,



  • Anonymous
      United Kingdom
    July 19, 2014

    Close proximity to the metro

    Wifi signal was poor in room 10


  • Steve
      United Kingdom
    July 19, 2014

    Stayed on ground floor couldn't leave windows open as the noise from outside,bin men bin wagon, drunks returning from night out etc, 2 hrs sleep


  • Chelsea
    July 16, 2014


    Super dirty,when we got home my husband,me and the friends we were with all realized we had bed bug bites all over our legs-sick. We saw mice multiple times,the bathroom smelled like sewer to the point of making you nauseous,in the morning the door rattled so hard it'd wake up everyone. And apparently a manager doesn't ever make an appearance there. Oh and your placed in the middle of the ghetto of London. Would never go back if they paid me. Wasn't expecting a 5 star hotel by any means but wasn't expecting to be put in a mouse infested bed bug trap either.


  • Chunmei
      United Kingdom
    July 14, 2014

    The staff are quite nice and helpful.

    The location is close to bus station, but a little far away from town.


  • Xu
      United Kingdom
    July 13, 2014

    Nice staff,comfortable beds and delicious breakfast !


  • Anonymous
      United Kingdom
    July 11, 2014

    I liked the location as it was closed to the metro and restaurants and malls and parks.

    That for 3 days in a row my room was not cleaned and I had to ask for toilet paper and towels. I booked for 12 days and even after 8 days of stay my bedsheets had not been changed.


  • Louise
      United Kingdom
    July 8, 2014

    easy checkin

    think the beds should have mattress protectors on


  • Anonymous
      United Kingdom
    July 7, 2014

    Nice staff and good breakfast with excellent cleanness


  • Norty
    July 6, 2014

    Nice breakfast. Friendly people. Excellent location.

    Power outlets are too far from the water boiling pot. Not possible to fully open the curtain.


  • Praveen
    July 5, 2014

    The staff was very friendly It had a 24 hour service

    ilford is not connected by underground tube. The hotel's restroom was not upto the standard.


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