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Newest reviews for Bannatyne Hotel Durham

  • Samantha
      United Kingdom
    27 August 2014

    The room was a nice size. The location was good only being 5 mins in taxi to the city centre and easy to find when arriving. Although we did not use the gym facilities it was nice to have the option

    While the room was generally clean there was quite a large spiders web dangling from the ceiling

    6.3

  • Ann
      United Kingdom
    27 August 2014

    well designed rooms with everything we needed. comfortable and quiet.

    nothing

    10

  • Anonymous
      United Kingdom
    26 August 2014

    Big rooms, club close with facilities

    Cleaning in the bathroom wasnt too good,

    6.3

  • Joan
      United Kingdom
    26 August 2014

    Helpful pleasant staff, quiet rooms, comfortable beds.

    8.3

  • Simon
      United Kingdom
    26 August 2014

    Free wifi. Location to motorway. The shower was great.

    The food ! Overpriced, lack of choice and in a separate building. The room was in need of a serious touch-up - carpet dirty, walls & ceiling chipped & scuffed, headboard on bed torn, sofa torn & dirty, cups dirty (had to ask for clean ones), curtains very dirty. You pay budget prices - you get budget hotel.

    6.3

  • Lisa
      United Kingdom
    26 August 2014

    The staff were more than helpful and pleasant. It was the cheapest hotel we found considering you also have the use of the facilities in the health club. The breakfast options were a reasonable price.

    There was no telephone in the room so we had to go to reception to ask for a toilet roll. The breakfast options were limited.

    7.5

  • Alison
      United Kingdom
    26 August 2014

    Great place to stay if wanting to go into Durham City .

    No dislikes

    7.5

  • Laura
      United Kingdom
    26 August 2014

    I asked for a double bed and got two single beds that had been pushed together.

    7.5

  • Andrew
      United Kingdom
    26 August 2014

    Very accommodating staff who adjusted bookings so that we could stay In the same room when we had to extend our stay.

    Noisy wedding party on our last night.

    10

  • Anonymous
      United Kingdom
    24 August 2014

    Only a short well lit walk through the car park to restaurant. Staff there were accommodating. Food was excelent value for money. The cooked breakfast was large. Staff in both buildings were very friendly.

    The evening meal was rather a small portion but adequate. Restaurant not as clean as the hotel. Not eactly fine dining.

    7.5

  • Kelly
      United Kingdom
    24 August 2014

    The room is value for money. Free access to the health spa. Plenty of milk provided which is a big thing for me when I stay in places. Rooms are update and bathroom has a lovely big shower.

    The only issue I had was the bed. I found the bed so uncomfortable. It was 2 single beds put together which kept splitting in the middle when I slept in it, which did no favours for my back. I have stayed a few times for business reasons and only had this issue with one room. The other room was mildly comfortable. Toilet had to be flushed a few times to get rid of toilet paper as pressure was rubbish

    7.5

  • Anonymous
      United Kingdom
    21 August 2014

    Good location for public transport to town,friendly staff ,comfortable ,Food in health club lovely

    Poor shower pressure

    9.6

  • Anonymous
      Belgium
    20 August 2014

    access to sport facilities

    swimming pool: limitation of access for children

    8.3

  • Walter
      United Kingdom
    18 August 2014

    Facilities and staff

    A bit close to the noise of the A1 although this was not a major concern

    8.8

  • John
      United Kingdom
    17 August 2014

    good clean hotel with helpful staff. handy leisure complex for snacks and drinks

    nothing

    8.3

  • Andrew
      United Kingdom
    17 August 2014

    Excellent staff, made you feel welcome and were happy to assist. Room clean and well furnished, plenty of parking, good facilities

    Bed very soft, very thin pillows

    7.5

  • Malcolm
      United Kingdom
    17 August 2014

    Great hotel, well situated for access from the Motorway. Good Parking and nice to have access to the Leisure facilities. Very good value for Money and would definitely use Bannatyne Hotels again.

    8.8

  • Anonymous
      United Kingdom
    16 August 2014

    Friendly hotel with excellent leisure club

    Bed was two singles and needed replacing.

    7.9

  • Anonymous
      United Kingdom
    14 August 2014

    Good location, friendly staff and excellent leisure facilities. Free parking appreciated.

    Would like the door to the room block corridor noise more efficiently (other guests were quiet, but could be heard along the corridor).

    9.2

  • Liza
      United Kingdom
    12 August 2014

    the staff were very friendly and approachable

    did like the fact a double room had to single beds pushed together gave ma backache

    8.8

  • John
      United Kingdom
    12 August 2014

    Everything

    Nothing

    10

  • Mark
      United Kingdom
    11 August 2014

    Excellent spacious modern room. Very peaceful. Receptionist extremely helpful and cheerful.

    9.2

  • Christine
      United Kingdom
    10 August 2014

    Simple and straight forward check in and out. Everything as 'it said on the tin'

    8.8

  • Tim
      United Kingdom
    10 August 2014

    Very welcoming reception Free access to excellent swimming etc also friendly staff in swim centre Room was conveniently designed and a good size

    10

  • Anonymous
      United Kingdom
    7 August 2014

    nothing

    the rudeness of the bar staff the menu wasnt very appealing the no smoking

    4.6

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