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Bannatyne Hotel Durham
Eden Terrace, Durham, DH1 2HJ – Show map
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24 properties in Durham
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587 verified reviews
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Bannatyne Hotel Durham's staff speak: English
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Squash, Sauna, Fitness centre, Massage, Hot tub, Indoor pool, Children's playground
Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Meeting/banquet facilities, Barber/beauty shop
Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 14 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of extra beds in a room is 2.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Bannatyne Hotel Durham accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Payment will be taken in full after 12:00 pm on the day before arrival.
Please note that children's swimming times are restricted, you can contact the hotel directly for details.
Please note that the hotel does not have a restaurant and breakfast and evening meals can be purchased from the health club opposite the property.
Based on 587 reviews
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The room was a nice size. The location was good only being 5 mins in taxi to the city centre and easy to find when arriving. Although we did not use the gym facilities it was nice to have the option
While the room was generally clean there was quite a large spiders web dangling from the ceiling
well designed rooms with everything we needed. comfortable and quiet.
Big rooms, club close with facilities
Cleaning in the bathroom wasnt too good,
Helpful pleasant staff, quiet rooms, comfortable beds.
Free wifi. Location to motorway. The shower was great.
The food ! Overpriced, lack of choice and in a separate building. The room was in need of a serious touch-up - carpet dirty, walls & ceiling chipped & scuffed, headboard on bed torn, sofa torn & dirty, cups dirty (had to ask for clean ones), curtains very dirty. You pay budget prices - you get budget hotel.
The staff were more than helpful and pleasant. It was the cheapest hotel we found considering you also have the use of the facilities in the health club. The breakfast options were a reasonable price.
There was no telephone in the room so we had to go to reception to ask for a toilet roll. The breakfast options were limited.
Great place to stay if wanting to go into Durham City .
I asked for a double bed and got two single beds that had been pushed together.
Very accommodating staff who adjusted bookings so that we could stay In the same room when we had to extend our stay.
Noisy wedding party on our last night.
Only a short well lit walk through the car park to restaurant. Staff there were accommodating. Food was excelent value for money. The cooked breakfast was large. Staff in both buildings were very friendly.
The evening meal was rather a small portion but adequate. Restaurant not as clean as the hotel. Not eactly fine dining.
The room is value for money. Free access to the health spa. Plenty of milk provided which is a big thing for me when I stay in places. Rooms are update and bathroom has a lovely big shower.
The only issue I had was the bed. I found the bed so uncomfortable. It was 2 single beds put together which kept splitting in the middle when I slept in it, which did no favours for my back. I have stayed a few times for business reasons and only had this issue with one room. The other room was mildly comfortable. Toilet had to be flushed a few times to get rid of toilet paper as pressure was rubbish
Good location for public transport to town,friendly staff ,comfortable ,Food in health club lovely
Poor shower pressure
access to sport facilities
swimming pool: limitation of access for children
Facilities and staff
A bit close to the noise of the A1 although this was not a major concern
good clean hotel with helpful staff. handy leisure complex for snacks and drinks
Excellent staff, made you feel welcome and were happy to assist. Room clean and well furnished, plenty of parking, good facilities
Bed very soft, very thin pillows
Great hotel, well situated for access from the Motorway. Good Parking and nice to have access to the Leisure facilities. Very good value for Money and would definitely use Bannatyne Hotels again.
Friendly hotel with excellent leisure club
Bed was two singles and needed replacing.
Good location, friendly staff and excellent leisure facilities. Free parking appreciated.
Would like the door to the room block corridor noise more efficiently (other guests were quiet, but could be heard along the corridor).
the staff were very friendly and approachable
did like the fact a double room had to single beds pushed together gave ma backache
Excellent spacious modern room. Very peaceful. Receptionist extremely helpful and cheerful.
Simple and straight forward check in and out. Everything as 'it said on the tin'
Very welcoming reception Free access to excellent swimming etc also friendly staff in swim centre Room was conveniently designed and a good size
the rudeness of the bar staff the menu wasnt very appealing the no smoking
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