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Battle Road, Hastings, TN38 8EA, United Kingdom – Show map
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285 verified reviews
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The Bannatyne Spa Hotel's staff speak: English
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Tennis court, Golf course (within 3 km), Horse riding, Mini golf, Sauna, Fitness centre, Solarium, Spa and wellness centre, Massage, Hot tub, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Non-smoking rooms, Facilities for disabled guests, Lift, Heating
15:00 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years are charged GBP 10 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 285 reviews
Value for money
Show reviews from:
With a fine position on the seafront in St. Leonards-on-Sea, this hotel offers traditional hospitality and a friendly atmosphere Built in 1828, Best Western Royal Victoria has seen many guests,...
Score from 590 reviews Good
The Cavendish Hotel faces the coast on Eastbourne's Grand Parade. It has a spa and gym, and many suites with wonderful views of the English Channel.
Score from 776 reviews Fabulous
With 5 stars and a Gold Award, this seaside boutique B&B is metres from the sea and has fantastic views. It combines Victorian character and elegant, modern design.
Score from 252 reviews Superb
A privately owned hotel located on the beach in the peaceful village of Bexhill-on-Sea. The hotel boasts sweeping views of the ocean and across Pevensey Bay.
Score from 261 reviews Very good
Very friendly helpful staff great atmosphere food excellent
Friendly staff and great food.
immediately upgraded after a problem with first room excellent breakfast friendly staff
distance to spa
health spa buffet breakfast ggod
bed too hard walls to thin hot breakfast poor
Was made very welcome from the start by Amber on the front desk...very nice.. :-) We have stayed in a lot of places and this place was just so friendly and relaxing.. the food was simply great.... very good service by all the staff..... we will be coming back for sure if you want a nice break than look no further....
had one little problem but not going to spoil things.... I have let them know....
no robe in bedroom walk to the spa spa was much more of a public health club and so didn't feel as special
The staff were polite and helpful but not over gushing. The facilities all on one site. The relaxed atmosphere The spa facilites Loved it all
I loved it all, there wasn't anything i didn't like.
The spa and gym Conservatory restaurant and gardens
The highlight of the stay was breakfast which was excellent in terms of quality and freshness.
Evening meals were expensive in regard to quality. The spa facilities are a walk away - and being open to public members are very very busy so not relaxing in pool - do not think the hotel makes this clear enough in its information. Room was clean - curtains expensive - but seating uncomfortable.
The bed was comfy, lovely plump pillows the way I like them and the shower head was amazing. All the staff were very friendly and helpful and breakfast was delicious!
The room was a bit too hot and we didn't know how to turn the radiator down. There wasn't much light in the bedroom either, just to 2 bedside lamps, and the bath didn't drain very well, so although I had an amazing shower, my feet were having a bath! The tables at breakfast were a bit sticky to the touch as well.
Staff and food
The plumbing, bath did not drain so after we had both had a shower the bath was half full! Also the toilet would not flush easily and the cistern did not refill without having to keep depressing the handle, not good at all.
Had a wonderful meal , very reasonable price Room was excellent Staff very friendly & helpful
Staff and facilities excellent
String of minor issues that could not be resolved at the time
We stayed here as a last minute birthday break. Tried to call to book on the day but no answer ever(!). Booked online. Reception staff a bit baffled - couldn't give local advice, no timetables for gym or treatment lists for salon- and definitely not too run off their feet to answer the 'phone (maybe ring tone on silent?). Didn't advise that you need £1 for the gym or that hotel had to give you a gym towel. Charming and competent breakfast staff. Room big and quiet- light from front facade came through even the thick bedroom curtains.
Unresponsive and under informed reception staff. Annoying light outside room.
The staff were so friendly and welcoming! The hotel is set in beautiful grounds! Just gutted I couldn't afford longer then a nights stay!
Big bed big room
Having to walk to a different building for the spa should be 1 building plus never got the option of shower or bath would be nice to have a choice
facilities and food
Spa missed / failed to give me one of my treatments. Length of time to receive my cutlery whilst at dinner ,twice!
Room was as we exspected, clean, comfy bed.
Reception area looked tired,as did the hallway to lift and bar area..carpet in awfull state,looked past its sell by date....room service food was dry as a bone...did get 1 meal taken from bill tho. Breakfast seating area looked ok but the lime green seat covers were badly stained, so did not look great! Chose this hotel due to its spa facilities!! Was not told i was required to book...even visited on first day to check if we needed to book....arrived next day for us to get some chill time only to be told that they were fully booked all weekend!!was not impressed at all...exspected more from the hotel, dissapointed i think.
Friendly staff, beautiful gardens, cosy bar area, great food and clean modern rooms. Couldn't fault anything. Didn't get chance to use the Spa facilities but the hotel was exceptional.
A very nice entrance and well kept grounds. The parking was plentiful and near to the main entrance. The staff were very helpful and checking In was quick easy and hassle free with no pressure to hurry us through. The wedding facilitators for my daughters wedding Jameson and Marco could not have done a better job in taking care of our every need and making sure that my daughters wedding day could have not gone better.the hotle was very clean and the food and drink were all good value
It rained a little..............................................................................................................................................................................................................................................................................................................................
Poor service at breakfast, asked for crispy bacon and had to send it back twice. Buffet good but if you wanted anything special you had to wait a while. Bedroom extremely warm, no air conditioning, with windows that didn't stay open!
The room and en suite was very clean and modern. The tea, coffee and biscuits in the room is a very nice and essential touch.
The quality of the mattress and pillows were poor. The mattress was uncomfortable and the pillows seamed of cheap quality - also uncomfortable. Would prefer a king size bed rather than a double.
The staff were all very friendly and helpful. The steak was very good.
Bedroom was very noisy as above the dining areas. Also the pillows were like soft rocks!! Not a great breakfast. Spa facilities very basic so did not use so slightly spoilt are reason for staying.
Staff, Room, Spa
Night Staff (non-existent), WiFi not available at night, Other customer 'Hacked' into my laptop using the hotel WiFi!!! Room cleaning wasn't thorough, no dressing gowns provided, no clean glasses provided (constantly had to ask!)
The spa, rooms, grounds. So much potential.
Breakfast was poor. Room was not ready on time on arrival. A little dated. Very poor service to book treatments for the spa.
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