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Newest reviews for The Bannatyne Spa Hotel

  • Michael
      United Kingdom
    August 31, 2014

    Friendly and efficient staff, the facilities and the food.

    Hard beds which made sleeping trying. Also, the floodlight outside room 5 creates a constant light and the curtain does not blacken the room enough. The light should be moved or masked to prevent light intruding into room 5.

    9.6

  • Anonymous
      United Kingdom
    August 31, 2014

    Grounds were beautiful

    Sash window was broken so could not open window in room, room need some improvements, poor menu choice for lactose and wheat intolerance. Was woken by other guests between 12am and 1:30am, and again at 8am. Noise just echoed down corridor, recommend put some doors along corridor to reduce noise.

    5.4

  • Martin
      United Kingdom
    August 30, 2014

    good room staff very helpful and attentive

    I am a real ale drinker and always find these types of hotel only seem to sell awful keg beer and lager at exorbitant prices!!

    7.9

  • Shenyis
      United Kingdom
    August 28, 2014

    The garden area is absolutely spatatular!! Really beautiful. Friendly staff who were really helpful. Breakfast was nice too lots of variety ticked all the boxes for us!!

    Our room was lovely very spacious indeed, only thing is the bed was quite lumpy must be old springs slightly uncomfortable.

    8.3

  • Joy
      United Kingdom
    August 28, 2014

    Staff grounds food

    Bedroom window didn't open the room was quite warm

    8

  • Anonymous
      United Kingdom
    August 26, 2014

    Excellent staff. Nothing was too much trouble.

    Nothing

    9.2

  • Mary
      United Kingdom
    August 23, 2014

    super friendly helpful reception and bar staff especially during a busy wedding reception we attended Stunning grounds Large spacious double bedroom huge bathroom Well decorated and furnished bedrooms Would return again definitely :-)

    10

  • James
      United Kingdom
    August 21, 2014

    Friendly and helpful staff. Good size and clean rooms. Restaurant was impressive as was the cooking and menu.

    They tried their best, however the restaurant staff at busy times were rather thin resulting in delays between courses. Not the waiting staffs fault.

    9.2

  • Kirstie
      United Kingdom
    August 17, 2014

    The spa was lovely; both the facilities and staff made for a good experience. Good location for a car driver, hotel and spa set in lovely grounds and not far from Hastings main shops.

    The not so good points were; no fridge, air conditioning or ceiling light in the bedroom, only 2 bed side lights which made for a poorly lit room. Poor tv signal prompted a check of the reverse of the wires at the back to find a teaspoon poking out!

    5.8

  • Anonymous
      United Kingdom
    August 17, 2014

    Location

    Poor lighting in small bedroom and bathroom, no air conditioning, grounds run down.

    5.4

  • Leslie
      United Kingdom
    August 16, 2014

    Access to spa and quality of food.

    Lighting in the bedroom, including bedside lights was appalling. I could only read using a head torch.

    7.1

  • Steve
      United Kingdom
    August 14, 2014

    Grounds and view from room lovely.

    Booked double room, got a twin pushed together. Swimming pool/ Spa 200 metres walk outside away, just glad it was Summer! Pool area, particularly above and around jacuzzi looked very tired, ie stained ceiling tiles. No robes provided in room. Ring reception repeatedly without answer!

    5.4

  • Sarah
      United Kingdom
    August 12, 2014

    There was clear signs of shoddy repairs to the bathroom obviously by an unskilled tradesman, which is a shame because it's a lovely hotel and little things like this will also be remembered along with the good

    9.6

  • Sadie
      United Kingdom
    August 12, 2014

    Rooms are a nice size we stayed in a grand delux room. Nice and bright perfect for getting ready was able to get in room earlier than expected which was great too

    The bed could have been more comfortable

    8.8

  • Madeleine
      United Kingdom
    August 12, 2014

    Very clean; lovely bathroom; friendly staff; great breakfast!

    Room far too small for the price paid!

    9.6

  • Gerard
      United Kingdom
    August 10, 2014

    Staff excellent, food excellent and wedding venue was very good

    The rooms and hotel need refurbished. Air conditioning needed, room was too warm even with fan. Times for swimming facilities for under 16s very poor, morning times more suitable for families. Would not stay here again not very family friendly.

    5.4

  • Anonymous
      United Kingdom
    August 10, 2014

    Location. Size of room.

    Poor housekeeping/maintenance in room. Lack of cleanliness in dining areas. Slow service. Night Porter unwelcoming & failed to order our newspaper. Unsatisfactory experience overall.

    5

  • Ruth
      United Kingdom
    August 5, 2014

    Good sized room and bathroom. Very clean. Lovely grounds. Good breakfast. A relaxing stay.

    Location. Would be there more if local.

    8.3

  • Anonymous
      United Kingdom
    August 5, 2014

    Very good hotel and excellent fitness facilities.

    10

  • Teresa
      United Kingdom
    August 5, 2014

    The bed was excellent. I've rarely slept so well in a hotel. The food was great, although the Conservatory, where we had breakfast, was very bright - bring sunglasses!

    The changing rooms in the spa (for the pool) were cramped and there were not enough private cubicles.

    9.6

  • Anonymous
      United Kingdom
    August 3, 2014

    The spa and pool were fantastic and hotel staff are great

    Two single beds put together as kings size, very poor for the price, menu prices not clear enough ie steak for £8 turned out to be £24 each for one course meal when a two course meal was £23. Miss leading. Booked early for £124 offer but was then charged at reception £131 at my departure which I had to show proof of amount owing on my E-mail. Quite embarrassing . £2 for a tube of tooth paste which should be part of the room package was shocking. I work for the South London press and if I had to write a hotel coloum it would be mainly good but some things need tweking.

    8.3

  • David
      United Kingdom
    July 31, 2014

    Location, facilities, food, staff, public rooms ambience.

    Rooms lack air con so room was boiling hot all night. Mattress VERY soft. Poor pillows.

    8.3

  • Anonymous
      United Kingdom
    July 31, 2014

    Area was beautiful

    The restaurant timing was unpleasant only up to 9;30pm and basically stop serving from 9.

    8.3

  • Caroline
      United Kingdom
    July 30, 2014

    Breakfast was good

    Pool just felt like local pool didn't feel special ! Was very busy with regulars .

    3.8

  • Jacqueline
      United Kingdom
    July 29, 2014

    Complex, rooms, gardens, food, relax bar. Enjoyed our stay and would return :-)

    7.1

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