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Shepton Mallet Nr Glastonbury, Shepton Mallet, BA4 4PR, United Kingdom – Show map
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16 properties in Shepton Mallet
Including hotels, apartments, villas and more.
92 verified reviews
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Bannatyne's Charlton House Spa Hotel's staff speaks: English
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Tennis Court, Sauna, Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 15 per person per night in a crib.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 92 reviews
Value for money
Show reviews from:
This unique 15th-century inn is less than a mile from the center of Shepton Mallet. It offers an extensive menu and cozy log fires just a 15 minute drive from Glastonbury.
Score from 176 reviews Good
With views of the Mendip Hills, this charming inn is situated between Shepton Mallet and Castle Cary.
Score from 36 reviews Excellent
Crossways is a traditional Somerset Inn at the foot of the Mendip Hills.There are spectacular views of the surrounding Somerset countryside towards the renowned Glastonbury Tor.
Score from 373 reviews Very good
Overlooking Wells Cathedral and the Vale of Avalon and set in 26-acre parkland, Stoberry House is surrounded by 6.5 acres of night-lit gardens and offers welcome drinks on arrival.
Score from 89 reviews Exceptional
Everything - lovely atmosphere, staff and very relaxing
There was an issue with the pool while we were there but didn't really detract from our stay
Ambience helpful staff lovely room gardens staff
Had 2 massages each for 30 minutes first with Laura excellent second with Katie only lasted 20 minutes!
The spa and hotel itself was very good.
The staff were excellent and very attentive - I do not want my negative comments detract from this.
The Bannatyne Grp should be ashamed. It is clear that the hotel has been very neglected, £200 a night for stains on the carpet, broken radiator covers, cheap synthetic dressing gowns which were also stained, missing bits off things. Not even the cooked breakfast could save the day, unless you were on a diet - I just don't have enough space to go on...needless to say we will not be staying again or recommending. Who are they trying to kid.
The food was amazing and very reasonably priced. Spa facilities The Small double we booked was twice the size we expected and wes full of charm
No main pool for swimming
Friendly and competent staff relaxed atmosphere quality food and drink
being able to relax in a dressing gown and have spa treatments
being disturbed by fellow residents at 3am in the morning slamming doors and being drunk trying to enter our room
Rooms where comfortable
The road noise Poor phone signal Poor wifi signal The kitchen staff The cost of the food and drink £9 for 1 run and coke? Made no effort to make honeymoon special.
The Spa & treatments
Dinner only reasonable
Staff. Room design and facilities were exceptional. Spa was beautifully done.
Close to road and the grounds were far from being extensive.
Very relaxing. Staff could not have done more for us. Very enjoyable stay in the hotel and spa.
The whole ambiance and feeling of privacy
Everyone v nice but perhaps not v experienced
Relaxed friendly atmosphere.
Nothing to dislike.
accommodation was lovely. food was excellent. we didn't use the spa facilities, so cannot comment on that. all processes were smooth, but it was a little pricey. the fairly remote location was a nice getaway, but if that's not what you're looking for, you may not find it the most convenient.
can't think of anything we didn't like.
food, room, spa. everything really
not having a clock in room
We really enjoyed the comfort of our South Wing room. Dinner was excellent, staff attentive and helpful. Full body massage and the Spa facilities definitely added to our lovely relaxed get away rest holiday. Will be back most certainly
Rooms, Spa, country house feel
Dining. Very expensive for very ordinary quality food presented fancily. Style over substance unfortunately. Stuck to the bar menu, much better value for money.
Loved the hotel, beautiful building and grounds, lovely conservatory and places to relax.
Dinner rather expensive
moved rooms to a larger room which met all expectations. Dinner was also excellent. A relaxing stay. reception staff and restaurant manager were both a credit to a good hotel
initial room was small stuffy and hot
The reception area is very nice and oldie worldie . The bathroom in our room was upstairs and was lovely ,nice room & comfortable bed . The staff were very friendly and helpful .The breakfast food was very nice although we did have a bit of a wait after putting order in .
We felt the place was a little tired , especially the very old crinkled rugs everywhere , which seemed to be a bit of a tripping hazard.
Staff Room No comfort Damp! Cheap fittings cheap carpet Dirty
Beautiful spa. Very relaxing
Service was a little slow (only one bar staff) and we waited 20 minutes to be seated for dinner
Staff incompetence Rude staff Inappropriate glasses for whisky in the bar Vile manager Overcharged
Poorly run Staff rude and incompetent
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