눉To begin with, I hope you have sat nav, because otherwise you will spend a lot of time trying to find this establishment which is situated in the middle of a housing estate with little or no directional signage. There was no hot water in the morning throughout the lodge, a recurrent problem as I understand (informed by member of staff) as the same problem occurred the week before!! The shower did not work at all. The sink tap was leaking all night and no water was provided through the hot sink tap at all. The breakfast was luke warm and I had to wait 10 minutes before being asked whether I wanted tea or coffee. The deluxe room!! (304) had so many low angled ceilings in it that I was constantly banging my head against various ceilings. On the day of my arrival at circa 5.30pm , I was met by a young lady from the adjacent housing estate in the shared car park swearing at the top of her voice to her boyfriend about the fact that he did nothing but smoke drugs and she was having his baby, only to be followed by her kicking the side of his car in just outside the car park entrance (if you've ever seen "Shameless", then this place will ring a bell);a warm can of stella artois, without a glass, as apparently there was no cold beer in the fridge and they don't have a bar; and finally, when on the morning of my departure, without being able to shower or shave in hot water (a reasonable expectation in the western world these days), I complained to the receptionist and asked whether any sort of reduction would be forthcoming. It was explained to me, most politely, that the Manager was off for the weekend but her mobile number was provided. This number was rung, and on speaking to the manageress, who was most indignant that her "private" number had been given out, promised to review my booking and come back to me the following day.
눇The polish girls working at the lodge try their hardest but it is obvious that the facility is seriously understaffed and badly maintained