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19-21 City Road, Chester, CH13AE, United Kingdom – Show map
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139 verified reviews
They speak your language!
Base Serviced Apartments - City Road's staff speak: Turkish, Romanian, Portuguese, Polish, English
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WiFi is available in the hotel rooms and costs GBP 5 per 24 hours.
No parking available.
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
Turkish, Romanian, Portuguese, Polish, English
14:00 - 17:00 hours
09:00 - 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 139 reviews
Value for money
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Really close to everything .great little place cant fault it
Not the best bed but im being very picky
Lovely, clean, spacious apartment in convenient location close to train station, shops etc. Had everything we needed.
ok - don't like to be negative - but it was quite difficult to sleep on Fri & Sat nights with the loud music from the pub downstairs. It was good music though and if not for our kids we may have gone and joined in the party!
Compact, but comfortable room. Sound proofing which ensured a good night's sleep despite being above a busy bar. Friendly service. Wide range of choice in area for meals and an easy wait to train station or city centre.
Room not cleaning after first night. Having to arrive before 5 pm or face an additional charge.
Excellent base in Chester for a family with young adult children. Perfect for station and city centre. Good accommodation and standard of cleanliness and comfort and ability to prepare a meal.
The noise we understood about from below but we were not prepared for the noise from upstairs. Due to hard floors every noise of moving around,talking and opening drawers,dropping things was intrusive.
proximity of town centre was great. Facilities were excellent. ideal for our catch up of old and new times. Staff were very friendly and helpful.
shame the live music in the cellar pub below went on until 2.30am - bit too loud at times!!
Great location and fantastic value for money! Clean, tidy and spacious apartment.
Double beds were a bit small but still comfortable.
we were staying over one night to attend 2 day training event. The overall cleanliness and layout of the apartment was really pleasing. I would recommend to friends and family. Location is central to everything. quick walk along the canal and your in town centre. Very short walk from train station. local dining and bars literally on door step. would definitely stay again
The location was fantastic and the apartment was cosy and ideal for what we needed. The kitchen facilities were brilliant and the bed was comfy and the apartment was clean and tidy.
Me and my partner were worried about the company freezing money on my bank account incase anything happened but it is all legit and I got all of the money back safely.
ideal location to explore chester & surrounding areas,close to shops,pubs & dining
That there were two toilets!!
Couldn't fully shut curtains !!
Kept wake till 3am with live music so loud sounded life it was in apartment
Very modern, clean and nicely presented. The wall fitted televisions (not used on this occasion) in each room were a bonus and the shower fixtures (hand held and amazon) are really useful.
I believe the price offered was a special offer and it was a good one. I find however that £200+ per night is a little excessive.
Good facilities, and comfortable stay.
Paying for Wifi - is just a no no these days, go to the bar downstairs and get their free code! A little stuffy so the windows should have been able to open further - could be a nightmare in the summer. Basics in the kitchen, salt and pepper would have been appreciated. Bedroom without windows was stange but copeable.
Cleanliness room rate
Parking on the street not longer than 1 hour Room is bit small, but was sufficient for us
We stayed with 3 people in a two-bedroom apartment (number 7) on the top floor. We have all really enjoyed our stay, everything was clean and high standard. We had 1 bathroom with toilet and a separate toilet. From the previous reviews i was dreading the noise but on the top floor you can hardly hear it. It is not a hotel so there are a few different rules. Overall we really enjoyed our stay!!
The company who owns the apartments also changes a small fee when you pay with a non-UK credit card. Personally i feel UK credit card holders should also be charged so why not add the charge in the total price for everybody and avoid extra administration/emails. If you are on the 2nd floor, keep in mind it might be difficult to get up all the stairs for an elderly person as there is no elevator. The apartment has no dishwasher, but this was expected so not a problem. And
Everything. For warned the studio room is small but other than that it was all good.
Knock hard at the door otherwise they may not hear you. Also dont expect to drop off your bags sooner than check in because its not a hotel real more of an apartment.
Location was excellent...right in city centre. Apartments very quiet...no noise whatsoever which led to a very relaxing and comfortable stay.
The room was probably too small for us,but this was reflected in the price. Would have been better if there was some wardrobes....had to live out of the suitcase.
strategic location to town and railway station.
Next to the pub which was noisy.
If you don't check in before 5pm, they will charge a late check in fee (20 gbp before 7pm and 50gbp before 9pm).
Right next to the canal so a lovely walk into the city. Great restuarants immediately surrounding us and reasonably priced parking close by.
The hallway to the apartment was a bit dingy. The bed and sofa could have done with changing as they were a bit worn and slumped. You can hear loads of noise from the pub directly below (karaoke on Fridays and Saturdays!) plus the people from the other apartments. So if you're planning to party then this is ok but otherwise you might be woken in the night! Overall it's ok but a bit pricy for what you get compared to others.
5min from city centre and only 2min from great bars and restaurants. Clean modern rooms.
Inside bedroom was stuffy even with air con unit left on.
Charging a lot for Wifi
Great location for sightseeing, the room was clean and staff helpful.
The room was small, but that was explained to us upon booking so was to be expected.
apartment is certainly comfortable & clean
Ad said Washing machine in the apartment however apparently there is a shared one somewhere but you need to ask for a key on arrival however as you do not know this until you find there is not one & by that time the staff have gone never to be seen again forget it the dishwasher was not there also many small points like you should get an oven cloth & drying up cloth we only had an oven cloth the tin opener was not there you are supposed to take out your own rubbish it says to the basement however there are only 2 doors on the ground floor one goes to the street the other one is locked from the other side. As pointed out there is a Pub underneath but its not a little loud its more like a disco on Fri & Sat maybe not a prob if you will be out until the early hours of the morning but if you should want to get to sleep before 02.00 then avoid this place because you have no chance of getting any sleep. Also if you use the internet beware £5.00 a day cheaper to buy & use a dongle whats more you have to pay that in cash WHY?? Would I go there again maybe but certainly not on a Friday or Sat & would want somebody to stay until I have checked all we need is there not just do a runner
Great location Great pub downstairs Clean easy
Got the small bedroom thinking it was an apartment, so check which type you book. Small room is very small
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