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19-21 City Road, Chester, CH13AE, United Kingdom – Show map
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147 verified reviews
They speak your language!
Base Serviced Apartments - City Road's staff speak: Turkish, Romanian, Portuguese, Polish, English
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WiFi is available in the hotel rooms and costs GBP 5 per 24 hours.
No parking available.
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
Turkish, Romanian, Portuguese, Polish, English
14:00 - 17:00 hours
09:00 - 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 147 reviews
Value for money
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The layout of the apartment was really good, no one on each others toes. There was a decent mirror in each bedroom, bathroom, toilet, as well as a full length mirror, which was great for getting ready before a night out. Everything was clean and the lady at reception was very helpful when we needed a duvet and pillows for the sofa bed. It was in a great location, walking distance from the train station, shops and a few bars/pubs, also only a short taxi to the clubs. We had a great New Year stay.
The only thing I would say is the room with no window was too hot to sleep in, make sure the radiator is off on arrival. There was a fan in there but it would have been unbearable without. It took a while to cool down with the door open throughout the day, maybe a better door wedge would of helped. Apart from that it was a great place to stay.
The room was modern, fresh, cosy and had everything you could need for a nights stay in the city centre. The rain shower was fab
The room is very small, however this is specified at time of booking so you know what you're getting. We didn't find the compactness a problem ourselves
Everything was superb...location, staff and apartment. I will definitely choose base apartments for my next stay. Its a great alternative for hotels if you would like more privacy and feeling of being at home.
Localization and price.
It's not a hotel. There is not a reception 24 hs. Room cleaning is not daily.
Location was good
Little bit of noise from pub below
Had a lovely day at the Hilton Double Tree Spa then a beautiful apartment to stay in :-)
On one the coldest nights of the year we could find no trace of the heating controls so had no heating.
Lovely place and attention to detail, every thing you need towels, pans etc.
But the bedroom was a bit small
Modern facilities and decoration Warm and cosy Plasmas in all rooms Well kitted out kitchen Quiet despite being on a main road
Shower screen in main bathroom leaked onto the floor We were woken up and asked to check out a day early by mistake?!! No private parking
Easy to get to where you want to be. Lovely and warm and modern
Didn't realise we had booked a extra small double room was a tight squeeze for two adults to get ready but other than that it was fab
the housekeeper was very helpfull the appartment was spotless,great location for town,near bars and eating places
some people might find stairs to top floor difficult,the housekeeper did carry my case,fans not working in loos
Noise from bar below
Kitchen, location, bathroom.
Very early leaving time. Hard bed
Great apartment in a great location and excellent value for money. The staff are very friendly and helpful.
The noise from the pub under the apartments was ridiculously loud and went on until 3am Friday and Saturday night!
Location, room to high spec, staff friendly and good communication.
Check in late fee £20 after 5pm. I think most people there on business will probably work after this time.
The staff are really friendly and the Apt was in the middle of the town. 5 minute walk from the station. 24 hour parking nearby for only £6 Real friendly pub below and not too noisy although we did visit midweek. Modern cooking facilities. Main toilet had bath & shower and also a 2nd toilet. Will definitely be back
Oven & Hob - need a degree in to how to operate. 2nd Bedroom had no window
Great location, 5 minutes walk from the city center or 5 minutes from the train station
The second bedroom was windowless so a bit klostrafobic
Really close to everything .great little place cant fault it
Not the best bed but im being very picky
Lovely, clean, spacious apartment in convenient location close to train station, shops etc. Had everything we needed.
ok - don't like to be negative - but it was quite difficult to sleep on Fri & Sat nights with the loud music from the pub downstairs. It was good music though and if not for our kids we may have gone and joined in the party!
Compact, but comfortable room. Sound proofing which ensured a good night's sleep despite being above a busy bar. Friendly service. Wide range of choice in area for meals and an easy wait to train station or city centre.
Room not cleaning after first night. Having to arrive before 5 pm or face an additional charge.
Excellent base in Chester for a family with young adult children. Perfect for station and city centre. Good accommodation and standard of cleanliness and comfort and ability to prepare a meal.
The noise we understood about from below but we were not prepared for the noise from upstairs. Due to hard floors every noise of moving around,talking and opening drawers,dropping things was intrusive.
proximity of town centre was great. Facilities were excellent. ideal for our catch up of old and new times. Staff were very friendly and helpful.
shame the live music in the cellar pub below went on until 2.30am - bit too loud at times!!
Great location and fantastic value for money! Clean, tidy and spacious apartment.
Double beds were a bit small but still comfortable.
we were staying over one night to attend 2 day training event. The overall cleanliness and layout of the apartment was really pleasing. I would recommend to friends and family. Location is central to everything. quick walk along the canal and your in town centre. Very short walk from train station. local dining and bars literally on door step. would definitely stay again
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